Norwood Systems Valuation Multiples

Twilio is a cloud-based communications platform-as-a-service company offering communication building blocks that allow for a fully customized customer engagement experience spanning voice, video, chat, and SMS messaging. It does this through various application programming interfaces and prebuilt solution applications aimed at improving customer engagement. The company leverages its Super Network, a global network of carrier relationships, to facilitate high-speed, cost-effective communication.

Zoom Communications provides a video-first communications platform that connects people through frictionless video, voice, chat, and content sharing. The company’s cloud-native platform enables video experiences and connects users across various devices and locations in a single meeting. Zoom has launched a variety of communications-related solutions, including Zoom Phone and Zoom Contact Center. The firm was founded in 2011 and serves companies of all sizes from all industries around the world.

Atlassian produces software that helps teams work together more efficiently and effectively. The company provides project planning and management software, collaboration tools, and IT help desk solutions. The company operates in four segments: subscriptions (term licenses and cloud agreements), maintenance (annual maintenance contracts that provide support and periodic updates and are generally attached to perpetual license sales), perpetual license (upfront sale for indefinite usage of the software), and other (training, strategic consulting, and revenue from the Atlassian Marketplace app store). Atlassian was founded in 2002 and is headquartered in Sydney.

Iflytek Co Ltd is a China-based company, principally engaged in the software and information technology (IT) service businesses. The company’s business includes intelligent application systems, software for voice and speech recognition and conversion, computer software design services, and computer programming services. The company's main products include AI language learning products, AI learning machines, AI diagnosis and treatment assistant products, smart medical devices, the iFLYTEK Hearing Smart Conference System, the iFLYTEK Spark App, the iFLYTEK Smart Office Book, the iFLYTEK Translator, and others.

Dropbox provides cloud storage and content collaboration tools, focusing on individuals and small to midsize businesses. Founded in 2007, Dropbox was a pioneer in the file sync and share market. In recent years, the firm has been emphasizing its Dash product, which facilitates AI-powered universal search across unstructured cloud data.

Tata Communications Ltd is the primary provider of international and national voice and data transmission long-distance services, internet dial-up and broadband services and other value-added services. The company’s reportable segments are Voice Solutions (VS), Data and Managed Services (DMS) and Real Estate (RE). It generates maximum revenue from Data and Managed Services (DMS) segment.

Nice is an enterprise software company that serves the customer engagement and financial crime and compliance markets. Software is deployed primarily on the cloud, but also on premises. Within customer engagement, Nice’s CXone is the leading CCaaS platform providing solutions such as call routing, interactive voice response, digital self-service, and workforce engagement management. Within financial crime and compliance, Nice offers risk and investigation management, fraud prevention, anti-money-laundering, and compliance solutions.

Amdocs Ltd is a provider of software and services to communications, entertainment, and media service providers. The Company operates in a single segment and designs, develops, markets, supports, implements, and operates open and modular cloud offerings. Its portfolio includes solutions across digital business systems and legacy business and operational support systems, supporting multiple lines of business such as wireless, broadband, cable, fiber, satellite, and digital services. The Company leverages artificial intelligence to support digital transformation, cloud adoption, and intelligent network automation. Geographically, it derives a majority of its revenue from North America and also operates in Europe and the rest of the world.

Doximity Inc is a digital platform for U.S. medical professionals. The cloud-based platform provides members with tools specifically built for medical professionals, enabling them to collaborate with their colleagues, securely coordinate patient care, conduct virtual patient visits, stay up-to-date with the latest medical news and research, and manage their careers and on-call schedules.

Monday.com is a work management platform allowing for increased collaboration and visibility across an organization. Delivered via a SaaS-based model, users can track progress across marketing and development initiatives, create and automate workflows, and manage IT approvals. Revenue is generated on a per-seat basis across several pricing tiers. As of fiscal 2024, the company had over 245,000 customers.

Lumine Group Inc acquires, strengthens, and grows vertical market software businesses in the Communications and Media industry. The company's software solutions are designed to enable customers to boost productivity and operate more cost effectively, innovate more rapidly to address rapidly changing market needs and opportunities, grow top-line sales, improve customer service, and reduce customer churn.

Box is a cloud-based content management platform that provides storage and workflow collaboration services for enterprise customers. The firm was founded in 2005 as a file, sync, and share provider. Over time, it built out and acquired workflow and security tools to evolve the pure-play FSS business into a content management business. Most recently, Box has been pursuing an AI-powered, intelligent content management strategy that can allow for metadata extraction and workflow automation.

RingCentral is a unified communications as a service, or UCaaS, provider. Its software helps users communicate and collaborate via voice, video, and messaging across all device types and all from one platform. RingCentral helps customers modernize and move from legacy on-premises systems to modern, cloud-based systems. Beyond its core RingCentral MVP solution, RingCentral also offers a cloud-based contact center solution, a stand-alone video meetings solution, and webinars.

SoundHound AI Inc is an innovator of conversational intelligence, offering an independent Voice AI platform that enables businesses across industries to deliver high-quality conversational experiences to customers. The company's voice AI delivers speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants via groundbreaking AI-driven products like Smart Answering, Smart Ordering, Dynamic Drive-Thru, and Amelia AI Agents.

Sinch AB provides cloud communication services and solutions to enterprises and mobile operators. The operating segments are Americas, EMEA, and APAC. The Americas region includes both North and Latin America, with the U.S. and Brazil being the contributing countries. The EMEA operating segment serves Sinch customers across Europe, the Middle East, and Africa, with the contributing countries being the UK and France. The APAC operating segment serves Sinch customers throughout the Asia-Pacific region, with India and Australia as the contributing countries.

AvePoint Inc provides customizable solutions to optimize SaaS operations, enable secure collaboration, and accelerate digital transformation across technologies and industries. Its Confidence Platform delivers a comprehensive set of cloud-based solutions enabling IT operations, development operations, and cybersecurity professionals to monitor and secure the digital workplace using SaaS tools.

Calix Inc develops, markets and sells its appliance-based platform, cloud and managed services that enable service providers of all types and sizes to innovate and transform their businesses. The company's customers utilize the real-time data and insights from Calix platforms to simplify their business and deliver experiences that excite their subscribers. The resulting growth in subscriber acquisition, loyalty and revenue creates more value for their businesses and communities. The Company's revenue is principally derived in the United States and it also has its presence in Europe, Americas excluding U.S., and Rest of World.

Bandwidth Inc is cloud-based communications platform-as-a-service (CPaaS) provider that enables enterprises to create, scale and operate voice or messaging communications services across any mobile application or connected device. Company earns revenue through the sale of communications services offered through Application Programming Interface software solutions to enterprise customers. The majority of the company's revenue is generated from usage-based fees that includes voice communication and messaging communication that traverse the platform and network.

Five9 offers cloud-native contact center software enabling digital customer service, sales, and marketing engagement. The company's Intelligent CX platform combines core telephony functionality, omnichannel engagement, and modules into a cloud contact-center-as-a-service, or CCaaS, platform. Five9's modules include digital self-service, agent assist technology, workflow automation, and optimization solutions, as well as artificial intelligence-driven automation solutions that optimize customer service efficiency and manage interaction quality and agent performance.

Asana is a work management platform that allows for increased collaboration and visibility across an organization. Delivered via a SaaS-based model, users can track progress across marketing and development initiatives, create and automate workflows, and manage IT approvals. Revenue is generated on a per-seat basis across several pricing tiers. As of fiscal 2025, the company had over 175,000 customers.

Weaver Network Technology Co Ltd is a China based company engaged in developing collaborative management software. The product system provided by the company includes cloud office platform, mobile platform e-mobile, collaborative management application platform, and collaborative office standard edition, among others. It also offers information portal solution, cost control management solution, group management solution, target performance management solution.

TeamViewer is a German software company specializing in remote connectivity solutions. Its products enable secure remote access, control, management, and support to any device. Common use cases include remote IT support, after-sales service, and vision picking. The company’s offerings extend to the Internet of Things and augmented reality. TeamViewer customers are mainly small and medium-size businesses, but it also has a growing number of enterprise customers.

Montnets Cloud Technology Group Co Ltd is a cloud communication service provider in China. The company has constructed four-in-one enterprise cloud communication service ecosystem, namely IM cloud, MVaaS, Terminal cloud, IoT cloud to provide comprehensive cloud communication services for enterprises.

Pexip Holding ASA is a technology company that provides video communication solutions and virtual meeting solutions for businesses and individuals. Geographically, it derives a majority of revenue from Europe, the Middle East, and Africa and also has a presence in the Americas and the Asia Pacific. It serves Government; Healthcare; Education and Finance industries.

Vercom SA is engaged in providing cloud communication platforms that enable companies to build and develop relationships with recipients through multiple channels: communication: email, SMS, push, instant messaging.

Tanla Platforms Ltd is engaged in the provision of Cloud Communications for People and Things, Messaging, Voice, and IOT services. The company's only operating segment is the CPaaS service provider. Geographically, it derives a majority of its revenue from India.

Consensus Cloud Solutions Inc is a provider of secure information delivery services with a scalable Software-as-a-Service SaaS platform. It is engaged in the fax cloud business. The company's offerings include communication, data extraction, and digital signature solutions that enable users to securely access, exchange, and manage information across organizational and geographic boundaries. It serves multiple industry verticals, including healthcare, government, financial services, legal, and education. Geographically, the company operates in the United States, Canada, Ireland, and other countries. It derives the maximum revenue from the United States.

Cybozu Inc is a Japanese based software company. It is engaged in the research and development of software and provides web-based groupware services. In addition to selling software licenses, it also offers a cloud service that provides operational environments such as servers and security. The firm develops and provides tools to support team collaboration. Some of its products include Kintone, Office 10, Garoon, Cybozu Live, Kunai, Didier, among others.

Enghouse Systems Ltd is a Canada-based provider of software and services to a variety of end markets. The firm's operations are organized in two segments, namely, the Interactive Management Group (IMG) and the Asset Management Group (AMG). It earns the majority of its revenue from Interactive Management Group. IMG specializes in contact center and video software and services designed to enhance customer service by increasing efficiency and managing customer communications across multiple types of interactions, including voice, email, social channels, web chats, text, and videos. The firm has operations in Canada, the United States, the United Kingdom, Europe, excluding Scandinavia, Germany, Asia-Pacific, and other regions, with maximum revenue from the USA.

Ooma Inc is a communications services company. It is a smart software-as-a-service (SaaS) and unified communications platform that deliver voice and collaboration features including messaging, intelligent virtual attendants and video conferencing, and residential phone service provides PureVoice high-definition voice quality, advanced functionality and integration with mobile devices. Its services rely upon the following main elements: multi-tenant cloud service, on-premise devices, desktop and mobile applications, and calling platforms. It generates revenues from the sale of subscriptions and other services.

Truecaller AB is a platform for verifying contacts and blocking unwanted communication. The company enables safe and relevant conversations between people and makes it efficient for businesses to connect with consumers.

Sprout Social Inc develops a cloud software that brings together social messaging, data and workflows in a unified system of record, intelligence, and action. It has a centralized, secure and powerful platform that can scale horizontally across an organization to drive maximum business value. The firm generates majority revenue from software subscriptions.

Cerillion PLC is a charging, billing, and customer relationship management software company. It has three operating segments, including Services, Software, and Other. The services segment relates to revenue from providing services to customers on new implementation projects and enhancements. The software segment relates to support and maintenance revenue derived from people using the software. The geographical segments are Europe, Asia Pacific, MEA, and the Americas. The majority of revenue is derived from Europe.

Route Mobile Ltd is engaged in the business of cloud communication providers to enterprises, over-the-top players, and mobile network operators. Its products are Messaging, Enhanced Business Messaging, Identity & Verification, Voice, Email, Bespoke Solutions, Omnichannel Platform, and Other Solutions. The group provides solutions in the areas of Marketing & Sales, Customer Care, and Customer Engagement. It provides solutions to Industries such as BFSI (Finance), e-commerce, Healthcare, Telecommunications, and Hospitality. Geographically, the company operates in India and various overseas markets, from which it derives maximum revenue from overseas markets like Dubai, the United Kingdom, Nigeria, and others.

Beijing Seeyon Internet Software Corp is a collaborative management software and cloud service provider in China.

Agora Inc provides real-time communication solutions. The company offers real-time video calling, voice calling, live audio and video streaming, recording, and real-time messaging. It serves the gaming, retail, and education industries. The company operates in the People's Republic of China and the United States of America and the majority of its revenue is derived from the People's Republic of China.

ON24 Inc provides a cloud-based intelligent engagement platform that combines experiences with personalization and content, to enable sales and marketing organizations to capture and act on connected insights at scale. The Company’s platform offers a portfolio of interactive and hyper-personalized digital experience products that create and capture actionable, real-time data at scale from millions of professionals to provide businesses with buying signals and behavioral insights to efficiently convert prospects into customers. It provides solutions to Financial services, Life Sciences, Life sciences, Insurance, Technology, Associations, and Others.

Text SA is a Poland-based company offering services in the SaaS (Software as a Service) model supporting sales and customer service. The company provides better customer service at scale by analyzing, enriching, and automating text communication. It has developed LiveChat, a tool used for direct communication between the website visitor and its owner. For the end user, it has the form of a chat window placed on the website, ChatBot, an all-in-one platform to build and launch conversational chatbots without coding; HelpDesk that supports customers with tickets; KnowledgeBase and OpenWidget.

CM.com provides cloud software for conversational commerce that enables businesses to deliver a superior customer experience. Its operating segments consist of Connect, Engage, Pay, and Live. Connect consists of omnichannel messaging (such as Bulk SMS, WhatsApp, Apple Business Chat, and RCS) and voice services that form part of CM.com's core service offering. Engage consists of a portfolio of services that contribute to the optimization of its client’s mobile business journey with their (potential) clients. Pay consists of online and in-person payments and settlement and start-rate fees, hardware sales, and service-level agreements. Live involves ticketing and related services. The company derives maximum revenue from Connect Segment.

Netcall PLC is an enterprise software company. Its Liberty software platform with intelligent automation and customer engagement solutions helps organizations digitally transform their businesses faster and more efficiently, empowering them to create a leaner, more customer-centric organization. The company's customers span across the enterprise, healthcare and government sectors.

8x8 Inc provides contact-center-as-a-service and unified-communications-as-a-service software applications to approximately 2.5 million users. The company's unified platform enables omnichannel communication to assist employees in communicating across voice, video, text, chat, and contact centers. The Company also generates revenue from sales of hardware and professional services, which are complementary to the delivery of its integrated technology platform. Geographically, it derives a majority of revenue from the United States.

Streamwide is one of the leading communication software technology providers to enterprises and government organisations.

Note Inc is engaged in the operation of C2C content platform.

Voicecomm Technology Co Ltd is an IT solution provider in China. It provide services for enterprise-level users to improve the level of convenience and intelligence for their information exchanges and business interactions. The solutions are built upon technologies comprising core conversational AI technologies, unified communication technologies, and other AI and computer technologies. It offers Voicecomm Brain, technology infrastructure, and Voicecomm Suites. The principal activities of the group are provision of on-premised integrated enterprise-level solutions including software license, hardware and services.

Tecnotree Corp is a supplier of telecom IT solutions, providing products and services for charging, billing, customer care, and messaging and content services to communication providers. Its product offerings consist of IT solutions related to partner and customer lifecycle management, digital marketplace, business analytics, real-time convergent billing, and order management, among others. Geographically, the company operates in Europe and the Americas (Europe, North, Central, and South America), MEA, and APAC (the Middle East and Africa and the Asia Pacific ). It derives key revenue from the MEA and APAC geographical divisions.

NeoJapan Inc develops and provides Internet application software, which includes a web-based groupware for information sharing within a firm. The firm mainly provides package software, application service and system integration. It offers desknet's NEO, a groupware software; AppSuite, a tool to create custom business applications; ChatLuck, a chat-based business communication tool; and desknet's DB, an online database system, which enables sharing of information. It also provides Denbun, a Web-based email system for corporate clients that manages, sends, and receives emails through a Web browser; desknet's DAX, a file transfer system; desknet's SSS, a Web-based sales management system; desknet's CAMS, a Web-based customer relationship management system; and desknet's Blog, a blog system.

Selvas AI Inc is a Korea-based company engaged in the development and provision of application solutions. Its solutions include voice recognition, handwriting recognition, OCR application, TTS solution, and language processing technology based mobile dictionaries.

Toyokumo Inc is engaged in development and provision of cloud services such as safety confirmation service and kintone extension services for business. The company's products include FormBridge, PrintCreator, kViewer, kMailer, DataCollect, and kBackup.