GupShup Revenue, Valuation, Funding & Investors

Infobip is a Vodnjan-headquartered global communications platform as a service provider enabling omnichannel messaging via SMS, voice, WhatsApp, Viber, and email. Founded in 2006, it supports customer engagement, two-factor authentication, and fraud prevention for enterprises. The company operates data centers in over 40 countries, processing billions of messages monthly for brands in retail, finance, and travel sectors worldwide.

Iterable is a San Francisco-based marketing platform, founded in 2013, that helps enterprises build personalized, cross-channel customer experiences across email, push notifications, SMS, in-app messaging, and other digital channels. The AI-powered platform combines customer insights, analytics, and automation to support brands, including Calm, in engaging more than 3 billion consumers across over 30 countries. Iterable has expanded internationally, including a London office opened to support growth across Europe.

Dialpad is a San Francisco-headquartered AI communications platform offering cloud phone systems, contact centers, and sales tools powered by VoiceAI for real-time transcription and sentiment analysis. Founded in 2011, it serves over 25,000 organizations including Okta and Garry's Mod with Dialpad Sell for coaching, UberConference for meetings, and integrations across 300 apps for voice, video, SMS, and messaging.

SoundHound AI Inc is an innovator of conversational intelligence, offering an independent Voice AI platform that enables businesses across industries to deliver high-quality conversational experiences to customers. The company's voice AI delivers speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants via groundbreaking AI-driven products like Smart Answering, Smart Ordering, Dynamic Drive-Thru, and Amelia AI Agents.

Nextiva is a Scottsdale-headquartered provider of unified customer experience management platforms, enabling businesses to orchestrate customer journeys through AI-powered communication tools including voice, video, chat, and CRM integrations. Launched in 2006, the company supports contact centers and remote teams with features like call routing, analytics dashboards, and omnichannel support. Nextiva maintains a strong presence in North America, partnering with enterprises to streamline customer interactions via its cloud-based infrastructure.

Sprout Social Inc develops a cloud software that brings together social messaging, data and workflows in a unified system of record, intelligence, and action. It has a centralized, secure and powerful platform that can scale horizontally across an organization to drive maximum business value. The firm generates majority revenue from software subscriptions.

Affinity is a San Francisco-headquartered relationship intelligence platform enhancing CRM for venture capital and private equity firms. The AI-driven tool maps contact networks, surfaces introductions, and automates pipeline updates. Used by over 500 funds including Sequoia and Andreessen Horowitz, Affinity processes millions of data points daily from emails and calendars.

Outreach is a sales execution platform automating workflows across email, phone, and LinkedIn for customer lifecycle management. Seattle-headquartered, it uses AI for sequence optimization and predictive coaching, serving clients like Cloudera, Glassdoor, Pandora, and Zillow. Integrations with Salesforce and Gong provide activity analytics and ABM targeting for enterprise teams.

Attentive is a New York-headquartered conversational commerce platform specializing in SMS marketing for retail and e-commerce brands. The service enables personalized messaging campaigns compliant with TCPA regulations, integrating with Shopify and Klaviyo. Serving over 2,000 brands like CB2 and Pura Vida, Attentive processes billions of messages annually to drive customer retention and sales.

Gong is a revenue intelligence platform that records, transcribes, and analyzes sales calls and customer meetings across phone, video, and email channels. The company delivers actionable insights on conversation patterns, deal risks, and coaching opportunities. Serving technology, finance, healthcare, and other sectors, Gong integrates with CRM systems like Salesforce. Tel Aviv-headquartered with US operations, it processes millions of interactions annually for enterprise clients including HubSpot and LinkedIn.

Talkdesk is a San Francisco-headquartered cloud contact center platform integrating AI for customer service across sales, support, and operations. The company deploys Industry Experience Clouds for verticals like retail and healthcare, enhanced by generative AI for agent empowerment and personalization. Talkdesk serves global enterprises with pre-built solutions deployed in multiple languages.

Lumine Group Inc acquires, strengthens, and grows vertical market software businesses in the Communications and Media industry. The company's software solutions are designed to enable customers to boost productivity and operate more cost effectively, innovate more rapidly to address rapidly changing market needs and opportunities, grow top-line sales, improve customer service, and reduce customer churn.

Jasper is an AI writing platform built for marketing teams to produce blog posts, social media content, and ad copy. The tool includes a text-to-image generator for brand-aligned visuals from prompts. Austin, Texas-based, it serves over 100,000 customers including Lyft, IBM, and PepsiCo with workflow automation features.

Lusha is a Tel Aviv-headquartered B2B data platform that enriches and verifies contact information for sales, marketing, and recruitment teams. The company integrates with CRM systems like Salesforce and HubSpot to provide accurate phone numbers and emails, serving over 500,000 users globally. Notable clients include Uber, Dropbox, and Microsoft, alongside thousands of SMBs. Founded in 2016, Lusha expanded into candidate sourcing tools and maintains offices in London, New York, and San Francisco.

Sprinklr Inc is engaged in enabling customer-facing teams, from Customer Service to Marketing, to collaborate across internal silos, communicate across digital channels, and leverage AI to deliver customer experiences at scale all on one unified AI-based platform. It focuses on empowering companies to deliver next-generation, unified engagement journeys that reimagine the customer’s experience. Its products include Sprinklr Service, Sprinklr Social, Sprinklr Insights and Sprinklr Marketing. The company operates in the Americas, EMEA, and other countries. It derives maximum revenue from the Americas.

Apollo.io is a San Francisco-headquartered go-to-market platform founded in 2015. It equips sales teams with a database of 275 million contacts and AI agents for prospecting, enrichment, and engagement. The platform automates sequences across email, calls, and LinkedIn, serving clients like Autodesk, Snowflake, and HubSpot. Apollo's Data Cloud verifies B2B leads in real-time and integrates with CRM systems such as Salesforce and Outreach.

Cresta is a Palo Alto-headquartered AI platform coaching contact center agents in real time for sales and customer service interactions. The software analyzes voice calls from platforms like Amazon Connect and provides sentiment-based guidance during conversations with clients such as BT and American Airlines. Cresta processes millions of interactions monthly across North American and European operations.

MindTickle is a sales enablement platform providing training, coaching, and readiness assessments for revenue teams. The tool features mobile learning, role-plays, gamification, and AI analytics to shorten ramp times and improve win rates. San Francisco- and Pune-headquartered, it equips sales reps at enterprises in tech, pharma, and finance with certifications and manager dashboards.