Talkdesk Revenue, Valuation, Funding & Investors

Gong is a revenue intelligence platform that records, transcribes, and analyzes sales calls and customer meetings across phone, video, and email channels. The company delivers actionable insights on conversation patterns, deal risks, and coaching opportunities. Serving technology, finance, healthcare, and other sectors, Gong integrates with CRM systems like Salesforce. Tel Aviv-headquartered with US operations, it processes millions of interactions annually for enterprise clients including HubSpot and LinkedIn.

Attentive is a New York-headquartered conversational commerce platform specializing in SMS marketing for retail and e-commerce brands. The service enables personalized messaging campaigns compliant with TCPA regulations, integrating with Shopify and Klaviyo. Serving over 2,000 brands like CB2 and Pura Vida, Attentive processes billions of messages annually to drive customer retention and sales.

Outreach is a sales execution platform automating workflows across email, phone, and LinkedIn for customer lifecycle management. Seattle-headquartered, it uses AI for sequence optimization and predictive coaching, serving clients like Cloudera, Glassdoor, Pandora, and Zillow. Integrations with Salesforce and Gong provide activity analytics and ABM targeting for enterprise teams.

Nextiva is a Scottsdale-headquartered provider of unified customer experience management platforms, enabling businesses to orchestrate customer journeys through AI-powered communication tools including voice, video, chat, and CRM integrations. Launched in 2006, the company supports contact centers and remote teams with features like call routing, analytics dashboards, and omnichannel support. Nextiva maintains a strong presence in North America, partnering with enterprises to streamline customer interactions via its cloud-based infrastructure.

SoundHound AI Inc is an innovator of conversational intelligence, offering an independent Voice AI platform that enables businesses across industries to deliver high-quality conversational experiences to customers. The company's voice AI delivers speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants via groundbreaking AI-driven products like Smart Answering, Smart Ordering, Dynamic Drive-Thru, and Amelia AI Agents.

Dialpad is a San Francisco-headquartered AI communications platform offering cloud phone systems, contact centers, and sales tools powered by VoiceAI for real-time transcription and sentiment analysis. Founded in 2011, it serves over 25,000 organizations including Okta and Garry's Mod with Dialpad Sell for coaching, UberConference for meetings, and integrations across 300 apps for voice, video, SMS, and messaging.

Iterable is a San Francisco-based marketing platform, founded in 2013, that helps enterprises build personalized, cross-channel customer experiences across email, push notifications, SMS, in-app messaging, and other digital channels. The AI-powered platform combines customer insights, analytics, and automation to support brands, including Calm, in engaging more than 3 billion consumers across over 30 countries. Iterable has expanded internationally, including a London office opened to support growth across Europe.

Gupshup is a Mumbai-headquartered conversational messaging platform powering over six billion messages monthly across 30-plus channels including WhatsApp and SMS. Thousands of businesses in emerging markets such as India and Africa rely on it for marketing, sales, and support experiences. Its carrier-grade API and no-code tools connect with partnerships among operators, device manufacturers, and ISVs.

Sprout Social Inc develops a cloud software that brings together social messaging, data and workflows in a unified system of record, intelligence, and action. It has a centralized, secure and powerful platform that can scale horizontally across an organization to drive maximum business value. The firm generates majority revenue from software subscriptions.

Lumine Group Inc acquires, strengthens, and grows vertical market software businesses in the Communications and Media industry. The company's software solutions are designed to enable customers to boost productivity and operate more cost effectively, innovate more rapidly to address rapidly changing market needs and opportunities, grow top-line sales, improve customer service, and reduce customer churn.

HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. The applications are available ala carte or packaged together. HubSpot’s mission is to help companies grow better and has expanded from its initial focus on inbound marketing to embrace marketing, sales, and service more broadly. The company was founded in 2006, completed its initial public offering in 2014, and is headquartered in Cambridge, Massachusetts.

Zeta Global Holdings Corp is an omnichannel data-driven cloud platform that provides enterprises with consumer intelligence and marketing automation software. It serves enterprise customers across multiple industries, including financial services, insurance, telecommunications, automotive, travel and hospitality, and retail. Its Zeta Marketing Platform, or ZMP, is an omnichannel marketing platform with identity data at its core. The ZMP can analyze billions of structured and unstructured data points to predict consumer intent by leveraging sophisticated machine learning algorithms and the industry's opted-in data set for omnichannel marketing. The company operates in U.S, where it generates maximum revenue and Internationally as well.

Clay is a San Francisco-headquartered platform for go-to-market teams, integrating data from over 100 providers for contacts, firmographics, and intent signals. Launched in 2022, it features AI-powered research agents, workflow automation, and enrichment tools used by sales organizations worldwide.

Amdocs Ltd is a provider of software and services to communications, entertainment, and media service providers. The Company operates in a single segment and designs, develops, markets, supports, implements, and operates open and modular cloud offerings. Its portfolio includes solutions across digital business systems and legacy business and operational support systems, supporting multiple lines of business such as wireless, broadband, cable, fiber, satellite, and digital services. The Company leverages artificial intelligence to support digital transformation, cloud adoption, and intelligent network automation. Geographically, it derives a majority of its revenue from North America and also operates in Europe and the rest of the world.

Founded in 1983, Pegasystems provides a suite of solutions for customer engagement and business process management. The company’s key offering is the Pega Infinity platform, which combines business process management with customer relationship management applications. The company focuses on enterprise-size customers in the financial, insurance, and healthcare industries.

6sense is a San Francisco-headquartered revenue intelligence platform that uses artificial intelligence to detect anonymous buyer signals and prioritize high-intent accounts. The service equips sales, marketing, and customer success teams with predictive analytics to improve pipeline quality, sales velocity, and conversion rates. Founded in 2013, it serves B2B enterprises including Adobe, Dell, and IBM across technology and other sectors.

Klaviyo Inc is a technology company that provides a software-as-a-service (SaaS) platform to enable its customers to send the right messages at the right time across email, short message service, and push notifications, more accurately measure and predict performance, and deploy specific actions and campaigns. The platform combines proprietary data and application layers into one solution with machine learning and artificial intelligence capabilities. It is focused on marketing automation within eCommerce as its first application use case. It generates revenue through the sale of subscriptions to its customers for the use of its platform. Geographically, the company generates the majority of its revenue from the Americas, followed by EMEA and APAC.

Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions.