Cognigy Acquisition, Valuation, Funding & Investors

Cognigy was acquired by NICE for $955M in July 2025, a 25.8x multiple on $37M of revenue.

Cognigy acquisition price

$955M

Acquired by NICE · Jul 2025

Cognigy revenue at acquisition

$37M

Last twelve months · Jul 2025

Cognigy revenue multiple at acquisition

25.8x

EV/Revenue · Jul 2025

Cumulative funding Cognigy raised

$168M

across 6 funding rounds

Cognigy Overview

About Cognigy

Cognigy is a conversational AI provider for contact centers with its low-code Cognigy.AI platform. Dusseldorf-headquartered, it automates voice and chat interactions across web, phone, SMS, and mobile apps in any language. The SaaS and on-premise solution integrates with backend systems for intent recognition and dynamic dialogs, reducing costs for enterprises like Deutsche Telekom.


Founded

2016

HQ

GermanyDüsseldorf

Status

Acquired

Customer focus

B2B

Revenue model

Subscription

Revenue

$15M (Jun 2024)

Valuation

$400M (Jun 2024)

Cognigy Acquisition

Cognigy was acquired by NICE for $955M on 28 July 2025.

The acquisition price implies a 25.8x revenue multiple on $37M of revenue.

Before the acquisition Cognigy had raised $168M across 6 funding rounds.

Cognigy acquisition details
AcquirerDateTypePriceEV/Revenue
28 Jul 2025Strategic M&A$955M25.8x

Cognigy Valuation

Cognigy is currently valued at $400M, based on its Series C in June 2024.

The $100M round was led by Eurazeo, with participation from DN Capital, DTCP and Insight Partners.

Cognigy valuation by funding round

Cognigy valuation by funding round
DateStageValuationRevenue Multiple
Jun 2024Series C$400M26.7x

Cognigy Revenue

Cognigy's latest recorded revenue is $15M, as of its Series C in June 2024. At a $400M valuation, that implies a 26.7x revenue multiple.

Cognigy revenue by funding round

Cognigy revenue and valuation multiple by funding round
DateRevenue *ValuationRevenue MultipleStage
Jun 2024$15M$400M26.7xSeries C

* Revenue (or ARR) figures are the values recorded alongside each funding round. Typically run-rate revenue at the time of the deal, or a reported LTM (last 12 months) revenue.

Cognigy Funding History

Cognigy has raised a total of $168M across 6 funding rounds.

Cognigy's first fundraising round was a $2M seed round in June 2017. The most recent completed round was a $100M Series C in June 2024.

Cognigy funding rounds

Cognigy funding rounds
DateStageInvestorsRaisedValuationDeal Summary
Jun 2024Series CEurazeo (lead); DN Capital; DTCP; Insight Partners$100M$400MCognigy is a global leader in AI-first customer service automation, providing an enterprise-grade orchestration platform for conversational and agentic AI agents that work alongside human agents to deliver personalized service across multiple channels. The company's vendor-agnostic, bring-your-own-model approach enables customers to achieve high levels of automation (70%+) across millions of conversations with no latency. Cognigy serves approximately 175 customers deploying its platform across 1,000 different brands, including major enterprise clients such as Toyota, Bosch, and Lufthansa. In June 2024, Cognigy raised $100 million in Series C funding led by Eurazeo Growth, with participation from existing investors Insight Partners, DTCP, and DN Capital. This investment followed years of triple-digit growth, with the company generating approximately $17.5 million in revenue in 2023 and $37 million in 2024, representing 111% year-over-year growth. The Series C round valued Cognigy at an estimated $400–500 million post-money valuation. The new funding accelerated the company's mission to deliver AI-first customer service at scale and pursue international expansion, particularly strengthening its presence in the US while leveraging its established European footprint. Less than 13 months later, in July 2025, Eurazeo exited its stake when NICE Ltd. acquired Cognigy for approximately $955 million, representing a strategic combination of Cognigy's conversational and agentic AI capabilities with NICE's market-leading CXone platform and AI-driven customer experience models.
Feb 2022Series BDTCP (lead)$15M-Cognigy, a global leader in omnichannel customer service automation, closed an additional $15 million funding round with DTCP on February 17, 2022, increasing its total Series B funding to $59 million. The investment capitalizes on the company's hypergrowth and strong demand for its conversational AI platform, Cognigy.AI, which enables low-code creation of voice and chatbots in over 100 languages for customer service and employee communication. Previous Series B investors included Insight Partners, DN Capital, Global Brain, Nordic Makers, and Inventures. Cognigy's clients include BioNTech, Bosch, Fidelity Life, Lufthansa Group, Daimler, and over 500 other brands. The funding supports expansion in Europe, North America, and Asia Pacific, strengthening partnerships and positioning in the $6.8 billion global conversational AI market. DTCP led the extension round, citing Cognigy's easy deployment, fast time-to-value, and robust no-code usability for mass AI bot adoption.
Jun 2021Series BInsight Partners (lead); Global Brain Corporation; Nordic Makers; Possible Ventures; DN Capital; Inventures SA; Digital Incubation and Growth$43M-Cognigy is a global leader in omnichannel customer and employee service automation, providing a low-code conversational AI platform that supports 120 languages and can be deployed across external or internal service applications, voice services, chatbots, and real-time agent assistance. The platform can run in the cloud or on-premise and integrates with standard call center software and RPA packages. In June 2021, Cognigy closed a Series B funding round of $44 million led by Insight Partners, with participation from existing investors DN Capital, Global Brain, Nordic Makers, Inventures, and Digital Innovation and Growth. The Düsseldorf-based company had previously raised $11 million and had spent its first years bootstrapped. Cognigy had built a strong customer base concentrated in transportation, e-commerce, and insurance, with multinational customers including Lufthansa, Mobily, BioNTech, Vueling Airlines, Bosch, and Daimler. The company reported thousands of virtual assistants powered by its platform live in the market. The company did not disclose its post-money valuation at the time of the Series B announcement. Insight Partners' Managing Director Teddie Wardi joined Cognigy's Board of Directors with this round. The funding was designated for accelerating global customer growth, creating new partnerships, and expanding operations in North America, Europe, and Asia while enhancing platform capabilities.
Feb 2021Series AGlobal Brain Corporation (lead)$2M-On January 27, 2021, Cognigy announced a strategic investment from Global Brain, a Tokyo-based venture capital firm, to support expansion in the Asia-Pacific region. Global Brain recognized Cognigy's technology leadership and market position in conversational AI for customer service automation. The investment was intended to accelerate Cognigy's globalization strategy and capitalize on growing demand for conversational AI solutions in high-growth Asian markets. Cognigy's platform enables enterprises across industries to automate customer engagement processes through a low-code interface supporting 120 languages, with capabilities spanning voice, chat, and integration with enterprise systems. The company had established customer relationships with major global brands including Lufthansa, Mobily, BioNTech, Vueling Airlines, Bosch, and Daimler by that time.
Nov 2019Series ADN Capital (lead); Inventures SA (lead); Nordic Makers (lead)$6M-Cognigy, founded in 2016 and based in Düsseldorf, Germany, develops enterprise software for self-service conversational AI automation to improve customer service. The company secured its Series A funding round on November 25, 2019, led by DN Capital, Nordic Makers, and Inventures, with the amount reported as approximately $6 million or $5.9 million. This round positioned Cognigy to accelerate expansion in the US market, including doubling its employee count and adding a US-based sales and marketing team. At the time, Cognigy was recognized by Gartner as a 'Cool Vendor in AI for Conversational Platforms' and was undergoing exponential expansion across the United States, Europe, and Asia-Pacific. DN Capital, an early-stage VC firm with operations in London, Berlin, and Silicon Valley, brought extensive experience from prior investments in companies like Endeca and Shazam. Nordic Makers, founded by entrepreneurs behind Zendesk, Sitecore, and Unity, provided hands-on support to build enduring companies. Cognigy later raised additional rounds, including a 2021 Series B of $44 million led by Insight Partners and a 2024 Series C of $100 million led by Eurazeo Growth, bringing total funding to over $150 million before its $955 million acquisition by NICE in 2025.
Jun 2017Seed-$2M--

Who has invested in Cognigy?

9 investors have backed Cognigy across its funding rounds, including DN Capital, Insight Partners, Global Brain Corporation, DTCP, Inventures SA and Nordic Makers.

Lead investors include Eurazeo, DTCP, Insight Partners, Global Brain Corporation, DN Capital and 2 other investors.


Cognigy Investors

Investors in Cognigy by funding rounds participated
InvestorHQRoundsRoleFirst check
DN CapitalUnited StatesUnited States3LeadNov 2019
Global Brain CorporationJapanTokyo2LeadFeb 2021
Nordic MakersSwedenStockholm2LeadNov 2019
Inventures SABelgiumBelgium2LeadNov 2019
DTCPGermanyHamburg2LeadFeb 2022
Insight PartnersUnited StatesNew York City, NY2LeadJun 2021
Possible VenturesGermanyMunich1ParticipantJun 2021

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Benchmark 350K+ Funding Rounds and Disclosed VC Valuation Multiples

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Cognigy Competitors

Cognigy competitors include listed companies like Selvas AI, Rezolve AI and Rackspace, and private ones like Kakao Enterprise, Amperity and Hasura.

Public and private companies comparable to Cognigy
CompanyHQStatusRevenueEBITDAValuationRevenue Multiple
Kakao EnterpriseSouth KoreaSeongnamPrivate--$1B-
Selvas AISouth KoreaSouth KoreaPublicly listed$84M($65K)$170M3.3x
Rezolve AIUnited KingdomUnited KingdomPublicly listed$47M($109M)$950M4.0x
RackspaceUnited StatesUnited StatesPublicly listed$2.7B$244M$997M1.6x
AmperityUnited StatesSeattle, WAPrivate$70M-$1B14.3x
HasuraIndiaBangalorePrivate--$1B-

Cognigy Public Comps

Cognigy is no longer listed, but its public comps include Rezolve AI, Rackspace, Montnets, Appier Group, Beijing CTJ Info Tech, Cybozu, Pexip, Vercom, Teamviewer and Truecaller.

Last FYEV/RevenueEV/EBITDA
RevenueEBITDALast FYLTM2027ELast FYLTM2027E
Rezolve AI$47M($109M)23.3x4.0x(10.0x)(19.3x)
Rackspace$2.7B$244M1.5x1.6x17.1x15.0x
Montnets$389M($17M)2.5x-(55.5x)-
Appier Group$281M$44M3.4x2.9x21.6x15.7x
Beijing CTJ Info Tech$123M$13M5.3x4.9x51.3x34.6x
Cybozu$241M$84M3.4x3.1x9.8x9.2x
Pexip$118M$29M6.6x5.7x26.6x18.6x
Vercom$125M$34M5.9x5.2x21.8x18.2x

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Common questions about Cognigy

When was Cognigy founded?Cognigy was founded in 2016.
Where is Cognigy headquartered?Cognigy is headquartered in Düsseldorf, Germany.
Is Cognigy publicly listed?No, Cognigy was acquired by NICE in July 2025.
Who acquired Cognigy?Cognigy was acquired by NICE in July 2025.
How much was Cognigy acquired for?Cognigy was acquired for $955M in July 2025, a 25.8x revenue multiple.
What is Cognigy's valuation?Cognigy was last valued at $400M in its Series C in June 2024.
How much funding has Cognigy raised?Cognigy has raised $168M across 6 funding rounds.
What was Cognigy's last funding round?Cognigy's last funding round was a $100M Series C in June 2024, led by Eurazeo.
Who are Cognigy's investors?Cognigy's investors include DN Capital, Global Brain Corporation, Nordic Makers, Inventures SA, DTCP, Insight Partners, Possible Ventures, Eurazeo and Digital Incubation and Growth.
What is Cognigy's revenue?Cognigy's latest recorded revenue is $15M (June 2024).
What is Cognigy's revenue multiple?Cognigy's latest valuation implies a 26.7x revenue multiple ($400M valuation on $15M of revenue).
Which companies are comparable to Cognigy?Companies comparable to Cognigy include Kakao Enterprise, Selvas AI, Rezolve AI, Rackspace, Amperity and Hasura.

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