Sendbird Valuation, Funding & Investors

Sendbird is valued at $1.1B as of April 2021.

Last Sendbird valuation

$1.1B

Series C · Apr 2021

Last Sendbird funding round

$100M

Series C · Apr 2021

Cumulative funding Sendbird raised

$221M

across 5 funding rounds

Key investors in Sendbird

  • FundersClub
  • Y Combinator
  • Daniel Curran
  • Tiger Global
  • ICONIQ Capital
  • Shasta Ventures

Sendbird Overview

About Sendbird

Sendbird is a California-headquartered omnichannel AI agent platform for enterprise customer experience. The company powers autonomous support and sales conversations via chat, voice, and video, integrated with award-winning communication APIs. Trusted by apps like DoorDash, Match Group, Noom, and Yahoo Sports, it handles billions of monthly interactions with enterprise-grade reliability, security, and compliance. Backed by investors including ICONIQ, SoftBank, Tiger Global, and Y Combinator, Sendbird enables scalable AI agents while keeping humans involved for complex queries.


Founded

2013

HQ

United StatesSan Francisco, CA

Status

Privately held

Customer focus

B2B

Revenue model

Usage-based, Subscription

Valuation

$1.1B (Apr 2021)

Sendbird Valuation

Sendbird is currently valued at $1.1B, based on its Series C in April 2021.

The $100M round was led by Steadfast Financial, with participation from ICONIQ Capital, SoftBank Group, World Innovation Lab, Emergence Capital, Tiger Global and 2 other investors.

Sendbird's valuation has grown 1.9x from $550M at its Series B in February 2019 to $1.1B in April 2021, across 2 priced rounds.

Sendbird valuation by funding round

Sendbird valuation by funding round
DateStageValuation
Apr 2021Series C$1.1B
Feb 2019Series B$550M

Sendbird Funding History

Sendbird has raised a total of $221M across 5 funding rounds.

Sendbird's first fundraising round was a $100K seed round in March 2016. The most recent completed round was a $100M Series C in April 2021.

Sendbird funding rounds

Sendbird funding rounds
DateStageInvestorsRaisedValuationDeal Summary
Apr 2021Series CSteadfast Financial (lead); ICONIQ Capital; SoftBank Group; World Innovation Lab; Emergence Capital; Tiger Global; Holland George Capital Management; Meritech Capital Partners$100M$1.1BSendbird, a leading mobile engagement and communication platform providing in-app chat, voice, and video solutions, closed a $100 million oversubscribed Series C funding round on April 6, 2021, led by STEADFAST Capital Ventures, achieving unicorn status with a post-money valuation of $1.05 billion. This marked it as one of only 12 unicorns founded in Korea and the first in the B2B enterprise software space. Investors included ICONIQ Growth, Tiger Global Management, Meritech Capital, Emergence Capital, and others matching the query. The funding came amid significant growth milestones, with Sendbird tripling its monthly active users and the number of applications powered by its platform since its Series B announcement. Over 150 million users interacted monthly on Sendbird's chat and video platform through apps of major players like Reddit, Hinge, Paytm, Teladoc, Virgin Mobile UAE, and Delivery Hero. Customers spanned communities such as Reddit and Yahoo Sports, two-sided marketplaces like Carousell and Handy, food delivery and ride-sharing leaders like Delivery Hero, Ola, and iFood, digital health innovators like Rally Health and DocPlanner, fintech firms like PayPay and Picpay, and enterprises including ServiceNow and Kookmin Bank. Top global customers included Reddit, Yahoo! Sports, Careem, OLA, Rally Health, Carousell, Virgin Mobile UAE, Dream11, Paytm, Grand Rounds, Teladoc, Nexon, Accolade, Hinge, and Kookmin Bank. Backed by prominent investors like ICONIQ Growth, Tiger Global Management, STEADFAST Capital Ventures, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, FundersClub, World Innovation Lab, and Y Combinator, Sendbird was headquartered in San Mateo, California.
Feb 2019Series BICONIQ Capital (lead); Tiger Global (lead); Y Combinator; August Capital; FundersClub; Shasta Ventures$102M$550MSendbird provides a chat API platform enabling developers to integrate customizable, white-label messaging, voice, and video features into mobile apps and websites with minimal code. The company powers in-app communications for customers including the NBA, Yahoo Sports, Indonesia's Gojek, Reddit, and Paytm, operating in 150 countries with offices in San Mateo, Seoul, Singapore, London, and Bengaluru. In February-May 2019, Sendbird extended its Series B round to a total of $102 million, starting with $52 million led by ICONIQ Capital (now ICONIQ Growth) and adding a $50 million extension led by Tiger Global Management with significant ICONIQ participation, alongside August Capital, FundersClub, Shasta Ventures, and Y Combinator. This followed a $16 million Series A in 2017, bringing total funding to over $120 million at the time. The capital supported go-to-market expansion, global hiring in sales, marketing, and leadership roles, particularly in the US and Korea, and platform enhancements to scale user acquisition. At the Series B extension announcement, Sendbird reported tripling messages sent through its platform in 2018 to over 1 billion per month, reaching more than 50 million monthly active users and 16 million daily active users, with headcount growing 180% to 98 employees. One source approximates the round's post-money valuation at USD 550 million, while another implies around $546 million. Sendbird positioned itself as a leader in the fast-growing in-app messaging market, akin to Twilio for communications, amid high demand for API-based user-to-user chat without custom development. The round reflected investor confidence in its category dominance and global scalability. Subsequently, Sendbird raised a $100 million Series C in 2021 led by Steadfast Capital and SoftBank Vision Fund 2, achieving unicorn status at a $1.05 billion valuation with participation from Emergence Capital, World Innovation Lab, ICONIQ Growth, Tiger Global, and Meritech Capital, expanding to 150 million users sending 2.5 billion messages monthly.
Dec 2017Series AAugust Capital (lead); Shasta Ventures (lead); Daniel Curran; Y Combinator; FundersClub$16M-Sendbird raised $16 million in its Series A funding round on December 19, 2017, led by Shasta Ventures and August Capital, with participation from Y Combinator and FundersClub. The company provides a chat API and messaging SDK for in-app chat, powering over 6,500 applications in 153 countries and supporting over a million concurrent users per application. Top customers included GO-JEK, Nexon, TMON, SSG, KB Kookmin Bank, and Healthline. The funding followed a $2.6 million seed round and aimed to accelerate product development, scale operations, and enhance platform capabilities to increase user engagement and retention through real-time conversations. Doug Pepper from Shasta Ventures and Villi Iltchev from August Capital joined the board. Sendbird, a Y Combinator W16 graduate based in Redwood City, California, focused on digitizing human interactions for businesses.
Jun 2017SeedDaniel Curran; Nicolas Dessaigne; Kevin Mahaffey; Justin Kan; Sandy Kory; FundersClub$3M-Sendbird provides chat and communication APIs for in-app messaging and video. The company raised a $2.6 million round in early 2017 from investors including Daniel Curran, FundersClub, Justin Kan, Kevin Mahaffey, Nicolas Dessaigne, and Sandy Kory. A follow-on Series A-2 round occurred on December 19, 2017. In 2017, Sendbird generated $100.8 million in revenue, reflecting 97% year-over-year growth from the prior year. The company had approximately 130 customers with ARR of $100,000 or more as of December 31, 2017, accounting for 68% of total ARR.
Mar 2016SeedY Combinator (lead); Daniel Curran; Zillionize; Kevin Mahaffey; FundersClub$100K--

Who has invested in Sendbird?

18 investors have backed Sendbird across its funding rounds, including FundersClub, Y Combinator, Daniel Curran, Tiger Global, ICONIQ Capital and Shasta Ventures.

Lead investors include Steadfast Financial, ICONIQ Capital, Tiger Global, August Capital, Shasta Ventures and 1 other investor.


Sendbird Investors

Investors in Sendbird by funding rounds participated
InvestorHQRoundsRoleFirst check
FundersClubUnited StatesSan Francisco, CA4ParticipantMar 2016
Daniel CurranUnited StatesLos Angeles, CA3ParticipantMar 2016
Y CombinatorUnited StatesSan Francisco, CA3LeadMar 2016
ICONIQ CapitalUnited StatesSan Francisco, CA2LeadFeb 2019
August CapitalUnited StatesSan Francisco, CA2LeadDec 2017
Kevin MahaffeyUnited StatesSan Francisco, CA2ParticipantMar 2016
Tiger GlobalUnited StatesNew York City, NY2LeadFeb 2019
Shasta VenturesUnited StatesUnited States2LeadDec 2017
ZillionizeUnited StatesSan Francisco, CA1ParticipantMar 2016
SoftBank GroupJapanTokyo1ParticipantApr 2021
Nicolas DessaigneUnited StatesSan Francisco, CA1ParticipantJun 2017
World Innovation LabUnited StatesSan Francisco, CA1ParticipantApr 2021
Emergence CapitalUnited StatesSan Francisco, CA1ParticipantApr 2021

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Acquisitions by Sendbird

Sendbird has acquired 1 company to date.

Last acquisition by Sendbird was on April 1st 2020. Sendbird acquired LinearHub (Roundee.io) for $2M.


Latest Acquisitions by Sendbird

LinearHub (Roundee.io)
Description
LinearHub operates as Roundee.io, a video meeting platform with AI-powered post-meeting tools. The service records sessions hassle-free and extracts action items, transcripts, and summaries integrated with Slack and Microsoft Teams. Users centralize meeting data to eliminate follow-up delays, supporting remote teams in sales and project management.
HQ CountrySouth Korea
HQ City
Seongnam
Deal Date1 Apr 2020
Valuation$2M
EV/Revenue
EV/EBITDA

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Sendbird Competitors

Sendbird competitors include listed companies like SoundHound, iFlytek and Appier Group, and private ones like Kakao Enterprise, Ada and Altana.

Public and private companies comparable to Sendbird
CompanyHQStatusRevenueEBITDAValuationRevenue Multiple
Kakao EnterpriseSouth KoreaSeongnamPrivate--$1B-
AdaCanadaTorontoPrivate--$1.2B-
SoundHoundUnited StatesUnited StatesPublicly listed$169M$19M$2.7B11.3x
iFlytekChinaChinaPublicly listed$4B$465M$14B3.4x
Appier GroupJapanJapanPublicly listed$281M$44M$1B2.9x
AltanaUnited StatesNew York City, NYPrivate-$564M$1B-

Sendbird Public Comps

Sendbird is still privately-owned, but its public comps include iFLYHealth, Extreme Vision, Appier Group, Optasia, Rackspace, Rezolve AI, Teamviewer, Montnets, Beijing CTJ Info Tech and ODDITY Tech.

Last FYEV/RevenueEV/EBITDA
RevenueEBITDALast FYLTM2027ELast FYLTM2027E
iFLYHealth$136M($7M)7.7x6.2x(150.8x)(144172.5x)
Extreme Vision$44M($6M)22.8x11.6x(163.7x)-
Appier Group$281M$44M3.4x2.9x21.6x15.7x
Optasia$265M$79M4.3x3.6x14.5x9.1x
Rackspace$2.7B$244M1.5x1.6x17.1x15.0x
Rezolve AI$47M($109M)23.3x4.0x(10.0x)(19.3x)
Teamviewer$860M$310M2.5x2.5x7.0x5.9x
Montnets$389M($17M)2.5x-(55.5x)-

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Common questions about Sendbird

When was Sendbird founded?Sendbird was founded in 2013.
Where is Sendbird headquartered?Sendbird is headquartered in San Francisco, CA, United States.
Is Sendbird publicly listed?No, Sendbird is a private, VC-backed company.
What is Sendbird's valuation?Sendbird was last valued at $1.1B in its Series C in April 2021.
How much funding has Sendbird raised?Sendbird has raised $221M across 5 funding rounds.
What was Sendbird's last funding round?Sendbird's last funding round was a $100M Series C in April 2021, led by Steadfast Financial.
Who are Sendbird's investors?Sendbird's investors include FundersClub, Daniel Curran, Y Combinator, ICONIQ Capital, August Capital, Kevin Mahaffey, Tiger Global, Shasta Ventures, Zillionize, SoftBank Group and 8 others.
Which companies are comparable to Sendbird?Companies comparable to Sendbird include Kakao Enterprise, Ada, SoundHound, iFlytek, Appier Group and Altana.
How many companies has Sendbird acquired?Sendbird has acquired 1 company, including LinearHub (Roundee.io).
What was the largest acquisition by Sendbird?The $2M acquisition of LinearHub (Roundee.io) in April 2020 is the largest acquisition Sendbird has made to date.

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