Calabrio Acquisition, Valuation, Funding & Investors
Calabrio was acquired by Verint Systems in February 2026.
Calabrio acquisition price
Undisclosed
Acquired by Verint Systems · Feb 2026
Calabrio revenue at acquisition
$200M
Last twelve months · Feb 2026
Cumulative funding Calabrio raised
$11M
across 1 funding round
About Calabrio
Calabrio supplies workforce optimization software for contact centers worldwide from its headquarters in Minneapolis, Minnesota. The Calabrio ONE platform includes call recording, quality management, workforce scheduling, and speech analytics, serving over 4,000 clients. Recognized as a Gartner Visionary in 2012 and 2013, Calabrio integrates with Cisco and Avaya systems for real-time customer insights.
Founded
1995
HQ
Minneapolis, MNWebsite
Status
Acquired
Customer focus
B2B
Revenue model
Subscription
Revenue
$108M (Sep 2021)
Valuation
$1B (Sep 2021)
Calabrio Acquisition
Calabrio was acquired by Verint Systems for an undisclosed price on 18 February 2026.
Before the acquisition Calabrio had raised $11M across 1 funding round.
| Acquirer | Date | Type |
|---|---|---|
| 18 Feb 2026 | Strategic M&A |
Calabrio Valuation
Calabrio is currently valued at $1B, based on its Series A in September 2021.
Calabrio valuation by funding round
| Date | Stage | Valuation | Revenue Multiple |
|---|---|---|---|
| Sep 2021 | Series A | $1B | 9.3x |
Calabrio Revenue
Calabrio's latest recorded revenue is $108M, as of its Series A in September 2021. At a $1B valuation, that implies a 9.3x revenue multiple.
Calabrio revenue by funding round
| Date | Revenue * | Valuation | Revenue Multiple | Stage |
|---|---|---|---|---|
| Sep 2021 | $108M | $1B | 9.3x | Series A |
* Revenue (or ARR) figures are the values recorded alongside each funding round. Typically run-rate revenue at the time of the deal, or a reported LTM (last 12 months) revenue.
Calabrio Funding History
Calabrio has raised a total of $11M across 1 funding round.
Calabrio funding rounds
| Date | Stage | Raised | Valuation | Deal Summary |
|---|---|---|---|---|
| Sep 2021 | Series A | $11M | $1B | Calabrio, a Minneapolis-based call-center software company, was acquired by private equity firm Thoma Bravo in a deal announced on March 23, 2021, described as worth over $1 billion. The transaction marked Thoma Bravo acquiring Calabrio from previous owner KKR, which had purchased the company for about $200 million in 2016. Calabrio CEO Tom Goodmanson remained in his role post-acquisition to drive the company's next growth stage. Calabrio demonstrated strong growth leading up to the deal, more than doubling revenue from $51.7 million in 2017 to $108 million in 2019. The company employed 748 people and maintained an international presence with offices in Stockholm, Vancouver, London, Singapore, and Denver, alongside its North Loop headquarters in Minneapolis. Perella Weinberg Partners served as financial advisor to Calabrio, while Kirkland & Ellis advised Thoma Bravo. |
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Start Free TrialAcquisitions by Calabrio
Calabrio has acquired 4 companies to date.
Last acquisition by Calabrio was on December 11th 2024. Calabrio acquired Echo AI for undisclosed valuation.
Latest Acquisitions by Calabrio
| Description | Echo AI is a San Francisco-headquartered conversation intelligence platform using generative AI to analyze customer interactions. The system transcribes calls, identifies sentiment, and generates actionable insights for sales, support, and marketing teams. Backed by Kleiner Perkins and Insight Partners, Echo AI processes millions of conversations daily across enterprises like Gong users. Rebranded from Pathlight in 2023, it integrates with Zoom and Salesforce. | Wysdom.AI is a Tel Aviv-headquartered firm specializing in operations for conversational AI agents used in customer service and sales. It deploys monitoring dashboards, A/B testing tools, and human-in-the-loop escalation for platforms like Google Dialogflow. Wysdom serves enterprises handling millions of interactions monthly, optimizing metrics through data analytics. Founded in 2018, the company partners with chatbot providers to boost resolution rates in sectors like telecom and retail. | Teleopti is a Stockholm-headquartered provider of workforce management software for contact centers and back offices. Its cloud platform forecasts demand, schedules agents, and tracks adherence across 1,000+ global sites, integrating with Cisco and Avaya systems. The company serves retailers like ICA in Sweden and telecoms in the US, offering real-time dashboards for intraday adjustments and compliance reporting under GDPR. | Symmetrics is a Vancouver-based provider of contact center analytics software. It aggregates data from ACD, CRM, and workforce management systems for real-time reporting across multi-site operations. The platform supports Avaya, Genesys, and Cisco environments, deployed in over 500 centers worldwide. Symmetrics offers custom ETL processes and dashboards. |
| HQ Country | |  |  | |
| HQ City | San Francisco, CA | Toronto | Stockholm | Vancouver |
| Deal Date | 11 Dec 2024 | 9 Jan 2024 | 3 Jun 2019 | 4 Apr 2017 |
| Valuation | undisclosed | undisclosed | $21M | undisclosed |
| EV/Revenue | ||||
| EV/EBITDA | ||||
This data is available for Pro users. Sign up to see all Calabrio acquisitions and their M&A valuation multiples. Start Free Trial | ||||
Calabrio Competitors
Calabrio competitors include listed companies like Montnets and Cybozu, and private ones like Aircall, Glia, Infobip and Kakao Enterprise.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
| New York City, NY | Private | $175M | - | $1B | 5.7x | |
 Tallin | Private | - | - | $1B | - | |
 Vodnjan | Private | - | - | $1B | - | |
 Seongnam | Private | - | - | $1B | - | |
 China | Publicly listed | $389M | ($17M) | $908M | - | |
 Japan | Publicly listed | $241M | $84M | $881M | 3.1x |
Calabrio Public Comps
Calabrio is no longer listed, but its public comps include Montnets, Cybozu, Teamviewer, Pexip, Vercom, Truecaller, Tanla Platforms, Enghouse Systems, Consensus Cloud and Bandwidth.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $389M | ($17M) | 2.5x | - | (55.5x) | - | |||
| $241M | $84M | 3.4x | 3.1x | 9.8x | 9.2x | |||
| $860M | $310M | 2.5x | 2.5x | 7.0x | 5.9x | |||
| $118M | $29M | 6.6x | 5.7x | 26.6x | 18.6x | |||
| $125M | $34M | 5.9x | 5.2x | 21.8x | 18.2x | |||
| $195M | $61M | 3.2x | 3.4x | 10.2x | 11.8x | |||
| $461M | $76M | 1.2x | 1.2x | 7.6x | 7.1x | |||
| $357M | $87M | 1.4x | 1.4x | 5.6x | 5.6x | |||
This data is available for Pro users. Sign up to see all Calabrio competitors and their valuation data. Start Free Trial | ||||||||
Common questions about Calabrio
| When was Calabrio founded? | Calabrio was founded in 1995. |
| Where is Calabrio headquartered? | Calabrio is headquartered in Minneapolis, MN, United States. |
| Is Calabrio publicly listed? | No, Calabrio was acquired by Verint Systems in February 2026. |
| Who acquired Calabrio? | Calabrio was acquired by Verint Systems in February 2026. |
| What is Calabrio's valuation? | Calabrio was last valued at $1B in its Series A in September 2021. |
| How much funding has Calabrio raised? | Calabrio has raised $11M across 1 funding round. |
| What was Calabrio's last funding round? | Calabrio's last funding round was a $11M Series A in September 2021. |
| What is Calabrio's revenue? | Calabrio's latest recorded revenue is $108M (September 2021). |
| What is Calabrio's revenue multiple? | Calabrio's latest valuation implies a 9.3x revenue multiple ($1B valuation on $108M of revenue). |
| Which companies are comparable to Calabrio? | Companies comparable to Calabrio include Aircall, Glia, Infobip, Kakao Enterprise, Montnets and Cybozu. |
| How many companies has Calabrio acquired? | Calabrio has acquired 4 companies, including Echo AI, Wysdom.AI, Teleopti and Symmetrics. |
| What was the largest acquisition by Calabrio? | The $21M acquisition of Teleopti in June 2019 is the largest acquisition Calabrio has made to date. |
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