Calabrio Acquisition, Valuation, Funding & Investors

Aircall is a cloud communications software company founded in Paris in 2014 and headquartered in New York. Its platform gives sales and customer-support teams business phone, messaging and call-center capabilities delivered through web and mobile applications. Teams can provision numbers, route calls, record conversations, monitor service levels and manage distributed agents without on-premise telephony hardware. Aircall integrates communications data with customer-relationship-management, help-desk and productivity systems including Salesforce, HubSpot, Zendesk and Microsoft Teams. The company layers analytics, transcription and artificial-intelligence features onto calls so managers can coach representatives and automate follow-up work. It sells recurring software subscriptions to small and mid-sized businesses and larger customer-facing organizations internationally. Aircall acquired Barcelona-based Piper in 2026 to add context-aware sales intelligence and automated workflows to its communications platform.

Glia is a unified customer service and interaction management platform that connects businesses with clients across messaging, voice, video, and co-browsing. Purpose-built for financial institutions, it empowers banks, credit unions, and insurance companies to enhance digital experiences, drive revenue, and automate workflows.

Infobip is a cloud communications platform enabling businesses to reach customers across messaging, voice, email and authentication channels. It serves enterprises, digital platforms, mobile operators and software developers worldwide and earns revenue through usage-based communications traffic and recurring platform subscriptions. Its operating model combines carrier connectivity, communications APIs, customer-engagement software and global data infrastructure. Founded in 2006, it is headquartered in Vodnjan, HRV. One Equity Partners made a large institutional investment in 2020 while the founders retained ownership. For investors, the business provides exposure to enterprise communications, messaging volumes and customer-engagement software, with performance depending on sector demand, execution and the company’s capital structure. Infobip serves B2B customers through activities spanning Communication & Collaboration Software and Cloud Infrastructure.

Kakao Enterprise is a Seongnam-headquartered provider of enterprise AI, cloud, and collaboration platforms, established in 2019 as a Kakao subsidiary. The company delivers Kakao Work corporate messenger, iCloud storage, and AI engines to sectors like healthcare, finance, and construction. Based in Pangyo Techno Valley, Kakao Enterprise supports digital transformation with data analytics and API services for over 10,000 business clients in South Korea.

LiveKit is a San Francisco-based open-source platform enabling developers to integrate real-time voice and video into applications using WebRTC. Its cloud infrastructure supports selective forwarding units for low-latency streaming in teleconferencing, gaming, live events, and agentic AI. LiveKit Agents framework allows building voice AI with LLMs, STT, and TTS, deployed on Kubernetes with global edge network coverage.

Mesh is a Boston-based messaging platform designed for higher education institutions. Dubbed Slack for campuses, it fosters student-faculty-staff collaboration through channels, direct messages, and event integrations with Canvas and Blackboard. Adopted by 100 colleges including Northeastern University, Mesh supports 500,000 users with file sharing and polling features. Launched in 2019, the company emphasizes data privacy under FERPA standards.

TransparentBusiness is a New York software and operating holding company incorporated in Delaware in 2015. Its original cloud platform helps organisations coordinate remote and on-site employees by recording work activity, project status, billable time and cost information. The product also provides project collaboration, communication, performance monitoring and workforce accountability tools for small and medium-sized businesses. The group added talent services through SheWorks and Yandiki, a controlling interest in staffing agency ITSQuest and a majority stake in the Unicorn Hunters media producer Unicorns. TransparentBusiness changed its corporate name to Unicoin in October 2022 while expanding into digital assets and media. In April 2026 the same legal company changed its name back to TransparentBusiness and continued operating software, talent and media interests. It earns subscription and service revenue from business and public-sector customers using its workforce and talent platforms.

Sendbird is a California-headquartered omnichannel AI agent platform for enterprise customer experience. The company powers autonomous support and sales conversations via chat, voice, and video, integrated with award-winning communication APIs. Trusted by apps like DoorDash, Match Group, Noom, and Yahoo Sports, it handles billions of monthly interactions with enterprise-grade reliability, security, and compliance. Backed by investors including ICONIQ, SoftBank, Tiger Global, and Y Combinator, Sendbird enables scalable AI agents while keeping humans involved for complex queries.

Typeform is a Barcelona-headquartered no-code SaaS platform specializing in interactive forms, surveys, quizzes, and asynchronous video tools. Founded in 2012, it powers over 500 million annual interactions for brands like Apple, Airbnb, and Patagonia, integrating with HubSpot, Google Sheets, Zapier, Slack, and Mailchimp. Typeform maintains offices in San Francisco and employs a distributed team exceeding 450 staff across Europe and the Americas, focusing on conversational data collection for customer feedback and lead generation.

Tanla Platforms Ltd is engaged in the provision of Cloud Communications for People and Things, Messaging, Voice, and IOT services. The company's only operating segment is the CPaaS service provider. Geographically, it derives a majority of its revenue from India.

Staffbase is a Dresden-headquartered employee communications platform founded in 2014 serving over 2,500 companies worldwide in manufacturing, healthcare, logistics, automotive, retail, and utilities. The mobile-first cloud solution delivers targeted corporate news, intranet integration, feedback tools, and digital workplace features to frontline and deskless workers globally.

Montnets Cloud Technology Group Co Ltd is a cloud communication service provider in China. The company has constructed four-in-one enterprise cloud communication service ecosystem, namely IM cloud, MVaaS, Terminal cloud, IoT cloud to provide comprehensive cloud communication services for enterprises.

TeamViewer is a German software company specializing in remote connectivity solutions. Its products enable secure remote access, control, management, and support to any device. Common use cases include remote IT support, after-sales service, and vision picking. The company’s offerings extend to the Internet of Things and augmented reality. TeamViewer customers are mainly small and medium-size businesses, but it also has a growing number of enterprise customers.

Cybozu Inc is a Japanese based software company. It is engaged in the research and development of software and provides web-based groupware services. In addition to selling software licenses, it also offers a cloud service that provides operational environments such as servers and security. The firm develops and provides tools to support team collaboration. Some of its products include Kintone, Office 10, Garoon, Cybozu Live, Kunai, Didier, among others.

Wheel is a San Francisco-headquartered healthcare technology platform enabling virtual care delivery for digital health firms, lab networks, retailers, and tech companies. Founded in 2018, it integrates clinician networks with telehealth infrastructure across primary care, therapy, and urgent services.

Intercom is a customer messaging platform used by organizations like Atlassian, Amazon, and Lyft from its San Francisco headquarters. The company enables automated support, targeted messaging, and personalized interactions at scale for global customer service teams. Its tools integrate chatbots, email automation, and analytics to streamline resolutions and boost engagement across web and mobile channels.

CleverTap is a Mountain View-headquartered customer engagement platform launched in 2017. It unifies analytics, personalization, and orchestration across mobile, web, and email channels for over 1,500 brands worldwide. Features include real-time journey optimization, A/B testing, and predictive segmentation using machine learning. Notable users include PepsiCo, Vodafone, and Sony, with the platform processing billions of events daily.

Consensus Cloud Solutions Inc is a provider of secure information delivery services with a scalable Software-as-a-Service SaaS platform. It is engaged in the fax cloud business. The company's offerings include communication, data extraction, and digital signature solutions that enable users to securely access, exchange, and manage information across organizational and geographic boundaries. It serves multiple industry verticals, including healthcare, government, financial services, legal, and education. Geographically, the company operates in the United States, Canada, Ireland, and other countries. It derives the maximum revenue from the United States.