Swap Funding, Investors & Competitors

Swap has raised $149M across 3 funding rounds, most recently a $100M Series C in January 2026.

See full Swap profile

Last Swap funding round

$100M

Series C · Jan 2026

Cumulative funding Swap raised

$149M

across 3 funding rounds

Key investors in Swap

  • QED Investors
  • ICONIQ Capital
  • Cherry Ventures
  • BNVT Capital
  • DST Global
  • Portfolio Ventures
  • 2100 Ventures
  • Ed Hallen

Swap Overview

About Swap

Swap is a returns management platform for e-commerce retailers headquartered in New York. It streamlines exchanges, refunds, and resale of returned merchandise via automated workflows and resale marketplaces. The software integrates with Shopify and other platforms, reducing logistics costs and recovering value from 30 percent of typical returns volume for brands like Everlane and Tentree.


Founded

2021

HQ

United KingdomLondon

Status

Privately held

Customer focus

B2B

Revenue model

Subscription

Swap Funding History

Swap has raised a total of $149M across 3 funding rounds.

Swap's first fundraising round was a $9M Series A in April 2024. The most recent completed round was a $100M Series C in January 2026.

Swap funding rounds

Swap funding rounds
DateStageInvestorsRaisedDeal Summary
Jan 2026Series CDST Global (lead); ICONIQ Capital (lead)$100MSwap is a New York- and London-based commerce operating system founded in 2022, initially focused on returns management and expanded into AI-driven cross-border logistics, tax compliance, demand planning, payments, and end-to-end global e-commerce infrastructure for brands. The platform targets luxury clothing and other verticals like beauty, home goods, and consumer technology, helping merchants handle complex international operations including transactions, recommendations, and inventory across the US, EU, Australia, Canada, and beyond. It positions itself as a Shopify competitor unifying fragmented e-commerce tools amid a projected $7.9 trillion cross-border market by 2030. In January 2026, Swap raised $100 million in a Series C funding round co-led by DST Global and ICONIQ Capital, with ICONIQ doubling its stake from the prior Series B. This followed a $40 million Series B in March or June 2025 led by ICONIQ, bringing total funding to approximately $149 million across rounds since inception. Existing investors including Cherry Ventures, QED Investors, Portfolio Ventures, and 9900 Capital also participated, reflecting strong syndicate support from global scaling experts like DST (Airbnb, Spotify) and enterprise software backers like ICONIQ (Snowflake). The new capital will accelerate US expansion, deepen AI advancements in payments infrastructure, cross-border tax filing, returns processing, and entry into new geographies and underserved verticals in Europe and North America. Swap emphasizes automating global commerce for brands of all sizes to sell anywhere, anticipate intent, and convert more business, addressing challenges like high returns costs and fulfillment complexities.
Mar 2025Series BICONIQ Capital (lead); Portfolio Ventures; QED Investors; BNVT Capital; Cherry Ventures$40MICONIQ Growth led a $40 million Series B in Swap in March 2025, with participation from existing investors Cherry Ventures, QED Investors, BNVT Capital and Portfolio Ventures. The round brought the company's total funding to about $49 million. Swap said it would use the proceeds to expand in the United Kingdom, enter the United States and European markets, extend operations to Australia and Canada, and launch Swap Inventory, a product for demand forecasting and restocking. Cherry Ventures, the seed investor, said the platform processed more than $100 million annually for about 400 brands including Pangaia and Drakes. Swap is a commerce operating system for e-commerce brands, headquartered in London and New York, that runs returns, exchanges, cross-border logistics, tax and duties compliance and inventory on one platform. It was founded in 2022 and serves fashion, luxury and direct-to-consumer brands selling internationally.
Apr 2024Series AQED Investors (lead); David Schneider; 2100 Ventures; BNVT Capital; Ed Hallen; Cherry Ventures$9MSwap is an e-commerce operating system that manages operations for direct-to-consumer brands, including returns management, cross-border logistics, tax compliance, demand planning, and payments. Founded in 2022 by Sam Atkinson and Zach Bailet, the company started as a returns-management provider and has expanded into a comprehensive commerce platform with AI-driven infrastructure. It targets luxury clothing brands and DTC companies seeking to streamline operations and improve customer lifetime value. In April 2024, Swap raised $9 million in a Series A funding round led by QED Investors, with participation from Cherry Ventures, 2100 Ventures (listed as 9900 Capital in some sources), BNVT Capital, and Ed Hallen, co-founder of Klaviyo. David Schneider's participation aligns with investor mentions. The funding supported the launch of Swap Global, enabling DDP shipping, automated tax remittance, express customs clearance, and team expansion to broaden footprint in the UK, Europe, and U.S. Subsequent rounds included a $40 million Series B in March 2025 led by ICONIQ Growth and a $100 million Series C in January 2026 co-led by DST Global and ICONIQ, bringing total funding to approximately $149 million.

Who has invested in Swap?

9 investors have backed Swap across its funding rounds, including QED Investors, ICONIQ Capital, Cherry Ventures, BNVT Capital, DST Global and Portfolio Ventures.

Lead investors include DST Global, ICONIQ Capital and QED Investors.


Swap Investors

Investors in Swap by funding rounds participated
InvestorHQRoundsRoleFirst check
ICONIQ CapitalUnited StatesSan Francisco, CA2LeadMar 2025
QED InvestorsUnited StatesAlexandria, VA2LeadApr 2024
BNVT CapitalUnited KingdomLondon2ParticipantApr 2024
Cherry VenturesGermanyBerlin2ParticipantApr 2024
Portfolio VenturesUnited KingdomLondon1ParticipantMar 2025
David SchneiderGermanyBerlin1ParticipantApr 2024
2100 VenturesUnited KingdomUnited Kingdom1ParticipantApr 2024

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Benchmark 350K+ Funding Rounds and Disclosed VC Valuation Multiples

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Acquisitions by Swap

Swap has acquired 1 company to date.

Last acquisition by Swap was on October 1st 2026. Swap acquired Vizby AI for undisclosed valuation.


Latest Acquisitions by Swap

Vizby AI
Description
Vizby is a Shopify-native artificial intelligence visibility platform. It helps e-commerce brands understand and improve how they appear across AI-powered shopping interfaces and discovery channels, including ChatGPT, Claude and Gemini. Swap Commerce acquired it on 1 October 2026, and the product now sits within Swap's Discovery offering, an AI visibility tool built into Shopify that measures how often AI assistants name a brand for buying prompts, shows which competitors appear instead and suggests catalog fixes. Its customers are online merchants selling through Shopify.
HQ Country-
HQ City
-
Deal Date1 Oct 2026
Valuationundisclosed
EV/Revenue
EV/EBITDA

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Swap Competitors

Swap competitors include listed companies like Shopify and Wix.com, and private ones like Automattic, Houzz, Webflow and Chargebee.

Public and private companies comparable to Swap
CompanyHQStatusRevenueEBITDAValuationRevenue Multiple
ShopifyCanadaCanadaPublicly listed$12B$1.2B$192B12.8x
AutomatticUnited StatesSan Francisco, CAPrivate$45M-$7.5B-
HouzzUnited StatesSan Francisco, CAPrivate--$4B-
WebflowUnited StatesSan Francisco, CAPrivate$100M-$4B40.0x
ChargebeeUnited StatesSan Francisco, CAPrivate$115M-$3.5B30.4x
Wix.comUnited StatesUnited StatesPublicly listed$2B($13M)$3.2B1.9x

Swap Public Comps

Swap is still privately-owned, but its public comps include Shopify, GoDaddy, Wix.com, Xinhua Winshare, GigaCloud Technology, Lightspeed Commerce, Infomart, Riskified, Shiprocket and ODDITY Tech.

Last FYEV/RevenueEV/EBITDA
RevenueEBITDALast FYLTM2027ELast FYLTM2027E
Shopify$12B$1.2B16.2x12.8x154.7x70.3x
GoDaddy$5B$1.3B3.4x3.2x12.9x9.6x
Wix.com$2B($13M)2.1x1.9x(340.2x)14.8x
Xinhua Winshare$1.7B$250M0.8x0.8x5.4x6.5x
GigaCloud Technology$1.3B$158M1.7x1.4x13.5x10.3x
Lightspeed Commerce$1.2B($13M)0.8x0.8x(75.9x)12.3x
Infomart$119M$31M9.5x8.7x36.8x32.8x
Riskified$345M($31M)2.7x2.3x(29.8x)26.6x

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Common questions about Swap

When was Swap founded?Swap was founded in 2021.
Where is Swap headquartered?Swap is headquartered in London, United Kingdom.
Is Swap publicly listed?No, Swap is a private, VC-backed company.
How much funding has Swap raised?Swap has raised $149M across 3 funding rounds.
What was Swap's last funding round?Swap's last funding round was a $100M Series C in January 2026, led by DST Global and ICONIQ Capital.
Who are Swap's investors?Swap's investors include ICONIQ Capital, QED Investors, BNVT Capital, Cherry Ventures, Portfolio Ventures, David Schneider, 2100 Ventures, Ed Hallen and DST Global.
Which companies are comparable to Swap?Companies comparable to Swap include Shopify, Automattic, Houzz, Webflow, Chargebee and Wix.com.
How many companies has Swap acquired?Swap has acquired 1 company, including Vizby AI.

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