Serviceware - Public Comps and Valuation Multiples

Serviceware Overview

About Serviceware

Serviceware SE is a provider of software solutions that help companies compete digitally with Enterprise Service Management (ESM) by improving service quality and efficiently managing service costs. Serviceware platform which includes software solutions for financial, processes, resources, knowledge, and performance. All solutions can be integrated, but can also be used independently of each other. In addition, the company offers the infrastructure solutions and managed services necessary for operations securely and reliably.

Founded

1998

HQ

Employees

472

Website

serviceware.se

Sectors

IT Operations Management
B2B SaaS
Horizontal SaaS

Financials

LTM Revenue $133M

LTM EBITDA $5.1M

EV

$197M

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Serviceware Financials

As of August 2025, Serviceware reported last 12-month revenue of $133M and EBITDA of $5.1M.

In the same period, Serviceware generated $63.9M in LTM gross profit and $0.6M in net income.

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Serviceware P&L

In the most recent fiscal year, Serviceware reported revenue of $121M and EBITDA of $4.5M.

Serviceware expects next 12-month revenue of XXX and NTM EBITDA of XXX

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	LTM	NTM	Last FY	FY 2025	FY 2026	FY 2027
Revenue	$133M	XXX	$121M	XXX	XXX	XXX
Gross Profit	$63.9M	XXX	$20.0M	XXX	XXX	XXX
Gross Margin	48%	XXX	16%	XXX	XXX	XXX
EBITDA	$5.1M	XXX	$4.5M	XXX	XXX	XXX
EBITDA Margin	4%	XXX	4%	XXX	XXX	XXX
EBIT	$0.5M	XXX	$27K	XXX	XXX	XXX
EBIT Margin	0%	XXX	0%	XXX	XXX	XXX
Net Profit	$0.6M	XXX	-$0.1M	XXX	XXX	XXX
Net Margin	0%	XXX	0%	XXX	XXX	XXX
Net Debt	XXX	XXX	n/a	XXX	XXX	XXX

Financial data powered by Morningstar, Inc.

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Financial performance metrics for Serviceware including revenue, profitability, and margin analysis across different time periods. The company reported last twelve months revenue of $133M. EBITDA for the last twelve months was $5.1M. In the most recent fiscal year, Serviceware achieved $121M in revenue and $4.5M in EBITDA.
Financial Metric	Last Twelve Months (LTM)	Next Twelve Months (NTM)	Most Recent Fiscal Year	Current Fiscal Year (2025)	Next Fiscal Year (2026)	Two Years Forward (2027)
Total Revenue	$133M	Analyst estimates available to subscribers	$121M	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
Gross Profit	$63.9M	Analyst estimates available to subscribers	$20.0M	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
Gross Profit Margin	48.1% gross margin	Analyst estimates available to subscribers	16.5% gross profit margin	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
EBITDA (Earnings Before Interest, Taxes, Depreciation, Amortization)	$5.1M	Analyst estimates available to subscribers	$4.5M	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
EBITDA Margin	3.8% EBITDA margin	Analyst estimates available to subscribers	3.7% EBITDA margin	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
EBIT (Earnings Before Interest and Taxes)	$0.5M	Analyst estimates available to subscribers	$27K	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
EBIT Margin	0.4% EBIT margin	Analyst estimates available to subscribers	0.0% EBIT margin	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
Net Income (Net Profit)	$0.6M	Analyst estimates available to subscribers	-$0.1M	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
Net Profit Margin	0.4% net profit margin	Analyst estimates available to subscribers	-0.1% net profit margin	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
Net Debt Position	Detailed debt information available to subscribers	Detailed debt information available to subscribers	n/a	Detailed debt information available to subscribers	Detailed debt information available to subscribers	Detailed debt information available to subscribers

Financial Performance Summary for Serviceware

This financial data table provides comprehensive performance metrics for Serviceware, a company based in Germany. The metrics include revenue, profitability measures, and operational efficiency indicators across multiple time periods.

Recent Performance Highlights

Serviceware generated $133M in revenue over the last twelve months.
The company achieved $5.1M in EBITDA over the last twelve months.
Gross profit for the last twelve months was $63.9M.
Net income over the last twelve months reached $0.6M.

Fiscal Year Performance

In the most recent fiscal year, Serviceware reported $121M in total revenue.
Fiscal year EBITDA was $4.5M.
The company maintained a gross profit margin of 16.5% in the most recent fiscal year.
EBITDA margin for the fiscal year was 3.7%.
Net profit margin reached -0.1% in the most recent fiscal year.

This financial data is sourced from Morningstar, Inc. and represents the most recent available information for Serviceware. Forward-looking estimates and detailed financial projections are available through our premium subscription service.

Serviceware Stock Performance

Serviceware has current market cap of EUR 190M (or $223M), and EV of EUR 168M (or $197M).

Market Cap Evolution

Serviceware Stock Data

As of September 18, 2025, Serviceware's stock price is EUR 18 (or $21).

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EV	Market Cap	Price 1D	Price 1M	Price 3M	Price 12M	EPS
$197M	$223M	XXX	XXX	XXX	XXX	$0.06

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Serviceware Valuation Multiples

Serviceware's trades at 1.6x EV/Revenue multiple, and 43.4x EV/EBITDA.

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Serviceware Financial Valuation Multiples

As of September 18, 2025, Serviceware has market cap of $223M and EV of $197M.

Equity research analysts estimate Serviceware's 2025E EV/Revenue multiple at XXX and 2025E EV/EBITDA multiple at XXX

Serviceware has a P/E ratio of 380.1x.

	LTM	NTM	Last FY	FY 2025	FY 2026	FY 2027
Market cap (current)	$223M	XXX	$223M	XXX	XXX	XXX
EV (current)	$197M	XXX	$197M	XXX	XXX	XXX
EV/Revenue	1.5x	XXX	1.6x	XXX	XXX	XXX
EV/EBITDA	38.5x	XXX	43.4x	XXX	XXX	XXX
EV/EBIT	400.0x	XXX	2357.9x	XXX	XXX	XXX
EV/Gross Profit	3.1x	XXX	n/a	XXX	XXX	XXX
P/E	380.1x	XXX	-5734.9x	XXX	XXX	XXX
EV/FCF	34.1x	XXX	21.3x	XXX	XXX	XXX

Valuation data powered by FactSet, Inc. and Morningstar, Inc.

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Serviceware Margins & Growth Rates

Serviceware's last 12 month revenue growth is 12%

Serviceware's revenue per employee in the last FY averaged $0.3M, while opex per employee averaged $42K for the same period.

Serviceware's rule of 40 is 12% (metric relevant for SaaS companies only, counted as combined revenue growth rate and EBITDA margin).

Serviceware's rule of X is 33% (created by Bessemer, rule of X is another metric relevant for SaaS companies only, ~1.5x stronger vs. the traditional Rule of 40, counted as revenue growth rate multiplied by 2.5 plus EBITDA margin).

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Serviceware Operational Valuation Multiples

	LTM	NTM	Last FY	FY 2025	FY 2026	FY 2027
Revenue Growth	12%	XXX	12%	XXX	XXX	XXX
EBITDA Margin	4%	XXX	4%	XXX	XXX	XXX
EBITDA Growth	68%	XXX	139%	XXX	XXX	XXX
Rule of 40	12%	XXX	15%	XXX	XXX	XXX
Bessemer Rule of X	XXX	XXX	33%	XXX	XXX	XXX
Revenue per Employee	XXX	XXX	$0.3M	XXX	XXX	XXX
Opex per Employee	XXX	XXX	$42K	XXX	XXX	XXX
S&M Expenses to Revenue	XXX	XXX	3%	XXX	XXX	XXX
G&A Expenses to Revenue	XXX	XXX	n/a	XXX	XXX	XXX
R&D Expenses to Revenue	XXX	XXX	n/a	XXX	XXX	XXX
Opex to Revenue	XXX	XXX	16%	XXX	XXX	XXX

Valuation data powered by FactSet, Inc. and Morningstar, Inc.

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