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Freshworks Valuation Multiples

Discover Freshworks' revenue and EBITDA valuation multiples, acquisitions, and investment history, alongside public comparables like Braze, Beijing Ultrapower, SEMrush, SoundHound and more.

Freshworks Overview

About Freshworks

Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions.


Founded

2010

HQ

United States

Employees

4.4K

Financials (LTM)

Revenue: $890M
EBITDA: $214M

EV

$2B

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Freshworks Financials

Freshworks reported last 12-month revenue of $890M and EBITDA of $214M.

In the same LTM period, Freshworks generated $767M in gross profit, $214M in EBITDA, and $187M in net income.

Revenue (LTM)


Freshworks P&L

In the most recent fiscal year, Freshworks reported revenue of $839M and EBITDA of $200M.

Freshworks is profitable as of last fiscal year, with gross margin of 85%, EBITDA margin of 24%, and net margin of 23%.

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LTMLast FY202320242025202620272028
Revenue$890M$839M$596M$720M$839M
Gross Profit$767M$713M$493M$607M$713M
Gross Margin86%85%83%84%85%
EBITDA$214M$200M($158M)($110M)$39M
EBITDA Margin24%24%(26%)(15%)5%
EBIT Margin22%21%(29%)(18%)2%
Net Profit$187M$195M($137M)($95M)$184M
Net Margin21%23%(23%)(13%)22%

Financial data powered by Morningstar, Inc.

Freshworks Stock Performance

Freshworks has current market cap of $3B, and enterprise value of $2B.

Market Cap Evolution


Freshworks' stock price is $10.17.

Freshworks share price increased by 4.9% in the last 30 days, and decreased by 31.8% in the last year.

Freshworks has an EPS (earnings per share) of $0.70.

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EVMarket CapPrice 1DPrice 1MPrice 3MPrice 12MEPS
$2B$3B-4.7%4.9%26.7%-31.8%$0.70

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Freshworks Valuation Multiples

Freshworks trades at 2.3x EV/Revenue multiple, and 9.7x EV/EBITDA.

See NTM and 2027E valuation multiples for Freshworks

EV / Revenue (LTM)


Freshworks Financial Valuation Multiples

As of June 4, 2026, Freshworks has market cap of $3B and EV of $2B.

Freshworks has a P/E ratio of 15.1x.

LTMLast FY202320242025202620272028
EV/Revenue2.3x2.5x3.5x2.9x2.5x
EV/EBITDA9.7x10.3x(13.1x)(18.9x)52.5x
EV/EBIT10.8x11.6x(12.2x)(16.1x)152.3x
EV/Gross Profit2.7x2.9x4.2x3.4x2.9x
P/E15.1x14.4x(20.5x)(29.5x)15.3x
EV/FCF8.6x9.3x26.6x14.2x9.4x

Multiples above and below 250x are considered non-meaningful (n/m). Valuation data powered by FactSet, Inc. and Morningstar, Inc.

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Freshworks Margins & Growth Rates

Freshworks grew revenue by 15% and EBITDA by 16% in the last fiscal year.

In the most recent fiscal year, Freshworks reported gross margin of 85%, EBITDA margin of 24%, and net margin of 23%.

See estimated margins and future growth rates for Freshworks

Freshworks Margins

Last FY202420252026202720282029
Gross Margin85%84%85%86%
EBITDA Margin24%(15%)5%24%
EBIT Margin21%(18%)2%22%
Net Margin23%(13%)22%18%
FCF Margin27%20%26%27%

Freshworks Growth Rates

FY+1/FY23/2424/2525/2626/2727/2828/29
Revenue Growth15%21%16%15%
Gross Profit Growth16%23%17%16%
EBITDA Growth16%(31%)(136%)491%
EBIT Growth19%(24%)(111%)1450%
Net Profit Growth(10%)(31%)(293%)(5%)
FCF Growth18%88%51%19%

Data powered by FactSet, Inc. and Morningstar, Inc.

Freshworks Operational KPIs

Freshworks' revenue per employee in the last FY averaged $0.2M, while opex per employee averaged $0.2M for the same period.

Freshworks' Rule of 40 is 39% (metric relevant for SaaS companies only, counted as combined revenue growth rate and EBITDA margin).

Freshworks' Rule of X is 61% (created by Bessemer, Rule of X is another metric to measure SaaS companies, ~1.5x stronger vs. the traditional Rule of 40, counted as revenue growth rate multiplied by 2.5 plus EBITDA margin).

Access forward-looking KPIs for Freshworks
LTMLast FY202320242025202620272028
Rule of 4039%39%---
Bessemer Rule of X60%61%---
Revenue per Employee-$0.2M---
Opex per Employee-$0.2M---
S&M Expenses to Revenue40%47%60%54%47%
G&A Expenses to Revenue10%17%28%25%17%
R&D Expenses to Revenue15%19%23%23%19%
Opex to Revenue-83%111%102%83%

Data powered by FactSet, Inc. and Morningstar, Inc.

Valuation Multiples Across 230+ Verticals

Freshworks Competitors

Freshworks competitors include Braze, Beijing Ultrapower, SEMrush, SoundHound, Jamf, Lumine Group, Sprinklr, Sansan, Marketingforce Management and Rezolve AI.

Most Freshworks public comparables operate across Sales & Marketing Automation Software, IT Operations Management, B2B SaaS, Horizontal SaaS and MarTech.

EV/RevenueEV/EBITDA
Last FYLTM2027ELast FYLTM2027E
Braze3.5x3.3x59.7x44.3x
Beijing Ultrapower2.2x2.1x10.5x10.2x
SEMrush-3.5x--
SoundHound21.4x18.4x126.9x(62.5x)
Jamf----
Lumine Group5.5x5.0x14.8x13.9x
Sprinklr1.1x1.1x5.7x5.7x
Sansan4.2x3.7x48.0x20.5x

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Freshworks VC Funding History

Before going public, Freshworks raised $478M in total equity funding, across 7 rounds.

Last private valuation of Freshworks was $4B, after raising $85M in January 2020 from Steadview Capital.


Freshworks Funding Rounds

DateStageRaised FromRaisedValuationRev. MultipleDeal Summary
Jan-20Secondary - privateSteadview Capital$85M$4BFreshworks is a software-as-a-service company offering cloud-based customer engagement solutions including Freshdesk for customer support, call center operations, internal collaboration, and marketing automation. In July 2020, Steadview Capital acquired a minority stake in Freshworks through a $85 million secondary transaction, providing liquidity to early angel investors. The deal occurred at the company's $3.5 billion post-money valuation established in its prior November 2019 Series H round, where it raised $150 million led by Accel, CapitalG, and Sequoia Capital. This secondary sale followed Freshworks' Series H, part of its fundraising history that accumulated over $500 million across multiple rounds prior to its 2021 IPO. The Indian unit reported consolidated net profit of Rs 29.98 crore for the fiscal year ended March 31, 2019.
Nov-19Series HAccel; CapitalG; Sequoia Capital$150M$4BFreshworks, a SaaS company providing customer engagement software including products like Freshdesk and Freshservice, announced a $150 million Series H funding round in April 2019 led by existing investors Accel, CapitalG, and Sequoia Capital. The inside round brought total funding to $399 million and valued the company at a **$3.5 billion post-money valuation**, a 133% increase from the prior $1.5 billion valuation after its Series G round 15 months earlier. The transaction was expected to close by year-end pending U.S. antitrust approval, with Freshworks reaffirming its IPO trajectory after hiring a CFO in June 2018. At the time, Freshworks reported **$200 million in ARR**, doubling from $100 million disclosed the previous year, supported by growth to 220,000 customers, up 47% year-over-year. The company derived about half its revenue from mid-market and enterprise customers, with the rest from SMBs, achieving customer acquisition cost recovery in roughly 10 months and average customer lifetime of four years. This funding positioned Freshworks to accelerate its outbound go-to-market expansion from SMB roots to larger enterprises, emphasizing intuitive, affordable CRM solutions that break silos in marketing, sales, support, IT, and HR. The round underscored strong traction with rapid customer growth and revenue doubling, setting the stage for future public market ambitions.
Jul-18Series GAccel; CapitalG; Peak XV Partners$100M$2BFreshworks, a Chennai- and California-based SaaS company founded in 2010 by Girish Mathrubootham and Shan Krishnasamy (originally as Freshdesk, rebranded in 2017), provides business software tools including IT management, CRM, sales, and customer support solutions. Customers include Sling TV, Honda, Hugo Boss, Toshiba, Cisco, American Express, Sony, Fila, and Bridgestone, serving about 150,000 businesses at the time. The company had acquired nine startups, mostly aquihires to bolster its tech team, and planned to use funds for platform investments, AI innovations, and potential further acquisitions. In July 2018, Freshworks raised $100 million in a Series G funding round led by Accel Partners and Sequoia Capital (now Peak XV Partners), with participation from CapitalG, bringing total funding to $250 million. This round valued the company at a post-money valuation of $1.5 billion, marking it as Chennai's second SaaS unicorn after Zoho. At the time of the round, Freshworks reported over $100 million in annual recurring revenue (ARR), with FY17 revenue at INR 199.2 crore ($30.65 million), up 109% from FY16's INR 94.89 crore ($14.16 million). The company had doubled revenue annually since 2014 and projected over $100 million (INR 680 crore) for FY18.
Nov-16Series FAccel; Peak XV Partners; Tiger Global$55M$700MFreshworks, a Chennai- and California-based SaaS company providing cloud-based customer engagement software including Freshdesk, Freshservice, and Freshchat, raised $55 million in its Series F funding round in November 2016 from lead investor Sequoia Capital India (now Peak XV Partners) along with Accel Partners. This round followed prior investments including Series E ($50M from Tiger Global), Series D ($31M from Tiger Global, Accel, and Google Capital), and earlier rounds totaling progressively larger amounts to support product development, marketing, and global expansion. Peak XV Partners invested a total of around $80 million in Freshworks between 2016 and 2019 across multiple rounds. The 2016 Series F round aimed to enhance product innovation and broaden international presence, building on Freshworks' growth from its 2010 founding and serving a growing customer base that later expanded to over 68,000 including American Express, Sony, Fila, and Bridgestone. Later valuations included $3.5B in November 2019 Series H and $13B at its 2021 Nasdaq IPO. The company continued raising funds, with Series G ($100M in 2018 from Accel, Peak XV, CapitalG) and Series H ($150M in 2019), culminating in total funding of approximately $399M-$534M across 10 rounds before going public. Post-IPO, Peak XV trimmed its stake, selling nearly 1% (2.93 million shares at $17-$19.20) for $51.5M in late 2024-early 2025, retaining 3.9%. Freshworks implemented initiatives like 'Fresh Wave' in 2016 to drive customer-focused innovation.
Apr-15Series EAccel; CapitalG; Tiger Global$50M$500MFreshworks (formerly Freshdesk), a Chennai-based SaaS company offering customer engagement software including CRM, support, and IT service management tools, was founded in 2010 by ex-Zoho employees Girish Mathrubootham and Shan Krishnasamy. The company has raised multiple funding rounds since 2011 from investors including Accel (first investor with $1M Series A in Nov 2011), Tiger Global ($5M Series B in Apr 2012 led by Tiger, and $31M Series D in Jun 2014 with Accel and Google Capital), Sequoia Capital India ($55M Series F in Nov 2016), and CapitalG. Later rounds include $100M Series G in Jul/Aug 2018 from Sequoia and Accel (with CapitalG participation) at $1.5B post-money valuation, achieving unicorn status, and $150M Series H in Nov 2019 led by Sequoia, CapitalG, Accel at $3.5B post-money valuation, by which time ARR exceeded $200M and the company reported profitability in FY2018. Tiger Global's early bets were based on founder quality rather than detailed metrics, with fast deal closures like the 2012 Series B. Freshworks went public later, with Tiger Global fully exiting post-IPO holdings worth over $1B at peak but at a discount.
Jun-14Series DAccel; CapitalG; Tiger Global$31M-Freshworks, originally known as Freshdesk, is a Chennai- and California-based SaaS company providing a customer support platform with features like email, website, phone, Twitter, and Facebook integration for enterprises. Founded in 2010 by Girish Mathrubootham (CEO) and Shan Krishnasamy (CTO), it had grown to over 14,000 customers by late 2013, including Hugo Boss, Sony Pictures, and UNICEF. In June 2014, Freshworks raised $31 million in a Series D round led by Tiger Global Management, with participation from Accel Partners and Google Capital (now CapitalG), bringing total funding to around $44 million across prior rounds: $1M Series A (2011), $5M Series B (2012), and $7M Series C (Nov 2013). The company was expected to exceed $10 million in revenue for 2014, building on strong customer growth from 11,000 in October 2013. This Series D funding followed the Series C round in November 2013, where Freshdesk raised $7 million from Accel and Tiger Global at a valuation over $50 million post-money. The funds from earlier rounds supported product development and market expansion. Freshworks continued scaling, later rebranding in 2017, achieving unicorn status with a $1.5 billion valuation in a $100 million round in 2018, and reaching $100 million ARR that year. The 2014 funding aligned with Tiger Global's aggressive investments in Indian SaaS and internet startups, betting on founders like Mathrubootham despite limited early metrics, as seen in prior quick deals without deep due diligence.
Nov-13Series CAccel; Tiger Global$7M$50MFreshdesk Inc is a Chennai- and California-based SaaS company providing cloud-based customer support and helpdesk solutions to enterprises. The platform offers email, website, phone, Twitter, and Facebook integration for handling customer queries, and had recently launched Freshfone, a virtual cloud-based contact center software. In November 2013, Freshdesk closed a $7 million Series C funding round led by existing investors Accel Partners and Tiger Global, which valued the company at over $50 million post-money. This brought total capital raised to $13 million across three rounds since the company's founding in 2010. At the time of this funding, Freshdesk had a customer base of over 14,000 clients including Hugo Boss AG, Sony Pictures Entertainment Inc, and UNICEF, and was projected to achieve revenue exceeding $10 million for 2013.

Acquisitions by Freshworks

Freshworks has acquired 15 companies to date.

Last acquisition by Freshworks was on December 15th 2025. Freshworks acquired FireHydrant for undisclosed valuation.

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Latest Acquisitions by Freshworks

FireHydrant
Device42
Flint
AnswerIQ
Description
FireHydrant is a New York-headquartered incident management platform founded in 2018. Engineering teams use it for automated alerting, response playbooks, post-incident retrospectives, and SLO analytics across tools like PagerDuty and Datadog. Adopted by companies including Fastly and GitLab, it reduces MTTR through runbooks and timeline reconstruction.
Device42 is a provider of IT discovery and dependency mapping software for hybrid cloud environments. Headquartered in New Jersey, its platform automates infrastructure visualization, CMDB population, and compliance reporting. Used by enterprises for data center migrations and application modernization, Device42 integrates with AWS, Azure, and VMware.
Flint is an open standards-based automation platform that integrates and orchestrates enterprise IT infrastructure. The unified system automates operations across data centers, cloud environments, and hybrid setups for DevOps and SRE teams.
AnswerIQ is an AI-powered customer support service that analyzes past ticket interactions to classify issues and suggest responses. Seattle-based as a spin-out from GE Digital, it licenses technology from the former Wise.io platform to integrate with systems such as Zendesk and Salesforce Service Cloud. The service automates replies for routine queries and provides agents with top response recommendations for complex cases, enhancing efficiency without requiring new tools.
HQ CountryUnited StatesUnited StatesSingaporeUnited States
HQ City
New York City, NY
New Haven, CT
Singapore
Seattle, WA
Deal Date15 Dec 20251 May 20249 Jul 202026 Feb 2020
Valuationundisclosed$230Mundisclosedundisclosed
EV/Revenue
EV/EBITDA

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Investments by Freshworks

Freshworks has invested in 1 company to date.

Latest investment by Freshworks was on October 3rd 2019. Freshworks invested in Fyle in their $5M Series A round (EV/Revenue multiple available to Pro users).

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Latest Investments by Freshworks

Fyle
Fyle
Fyle
Description
-
-
-
HQ CountryIndiaIndiaIndia
HQ City
-
-
-
Deal Date3 Oct 201924 May 201920 Apr 2018
RoundSeries ASeries ASeed
Raised$5M$100K$1M
InvestorsFreshworks; Pravega Ventures; Steadview Capital; Tiger GlobalAmbrish Tyagi; Bharati Balakrishnan; FreshworksBEENEXT; Freshworks; Pravega Ventures
Valuation$19Mundisclosedundisclosed
EV/Revenue
EV/EBITDA

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About Freshworks

When was Freshworks founded?Freshworks was founded in 2010.
Where is Freshworks headquartered?Freshworks is headquartered in United States.
How many employees does Freshworks have?As of today, Freshworks has over 4K employees.
Who is the CEO of Freshworks?Freshworks' CEO is Dennis M. Woodside.
Is Freshworks publicly listed?Yes, Freshworks is a public company listed on Nasdaq.
What is the stock symbol of Freshworks?Freshworks trades under FRSH ticker.
When did Freshworks go public?Freshworks went public in 2021.
Who are competitors of Freshworks?Freshworks main competitors include Braze, Beijing Ultrapower, SEMrush, SoundHound, Jamf, Lumine Group, Sprinklr, Sansan, Marketingforce Management, Rezolve AI.
What is the current market cap of Freshworks?Freshworks' current market cap is $3B.
What is the current revenue of Freshworks?Freshworks' last 12 months revenue is $890M.
What is the current revenue growth of Freshworks?Freshworks revenue growth (NTM/LTM) is 15%.
What is the current EV/Revenue multiple of Freshworks?Current revenue multiple of Freshworks is 2.3x.
What is the current EBITDA of Freshworks?Freshworks' last 12 months EBITDA is $214M.
What is Freshworks' EBITDA margin?Freshworks' last 12 months EBITDA margin is 24%.
What is the current EV/EBITDA multiple of Freshworks?Current EBITDA multiple of Freshworks is 9.7x.
What is the current FCF of Freshworks?Freshworks' last 12 months FCF is $240M.
What is Freshworks' FCF margin?Freshworks' last 12 months FCF margin is 27%.
What is the current EV/FCF multiple of Freshworks?Current FCF multiple of Freshworks is 8.6x.
How many companies Freshworks has acquired to date?As of June 2026, Freshworks has acquired 15 companies.
What was the largest acquisition by Freshworks?$230M acquisition of Device42 on 1st May 2024 was the largest M&A Freshworks has done to date.
What companies Freshworks acquired?Freshworks acquired Device42, Framebench, AnswerIQ, CanvasFlip, Zarget, Flint, Frilp, 1CLICK, Chatimity, Airwoot, and 5 other companies.
In how many companies Freshworks has invested to date?As of June 2026, Freshworks has invested in 1 company.
What was the last Freshworks investment?On 3rd October 2019 Freshworks invested in Fyle, participating in a $5M Series A round at $19M valuation, alongside Pravega Ventures, Steadview Capital, and Tiger Global.
In what companies Freshworks invested in?Freshworks invested in Fyle.

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