eGain - Public Comps and Valuation Multiples

eGain Overview

About eGain

eGain Corp provides an AI knowledge hub solution to automate customer experience. The company sells its SaaS solution to enterprises aiming to improve customer experience while reducing costs by using AI to deliver trusted, consumable answers. The solution is organized into three hubs: AI Agent, AI Knowledge Hub, and Conversation Hub. The company also offers SaaS services on a cloud-based subscription platform, typically through a 36-month contract with pricing based on agents or sessions. It also provides professional services, including consulting, implementation, training, and managed services. The majority of its revenue comes from SaaS. The company operates in North America, Europe, the Middle East, and Africa, with the majority of revenue coming from North America.

Founded

1997

HQ

Employees

446

Website

egain.com

Sectors

Sales & Marketing Automation Software
B2B SaaS
Horizontal SaaS
MarTech

Financials

LTM Revenue $89.3M

LTM EBITDA $9.2M

EV

$304M

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eGain Financials

As of September 2025, eGain reported last 12-month revenue of $89.3M and EBITDA of $9.2M.

In the same period, eGain generated $63.9M in LTM gross profit and $24.5M in net income.

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eGain P&L

In the most recent fiscal year, eGain reported revenue of $88.4M and EBITDA of $5.8M.

eGain expects next 12-month revenue of XXX and NTM EBITDA of XXX

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	LTM	NTM	Last FY	FY 2025	FY 2026	FY 2027
Revenue	$89.3M	XXX	$88.4M	XXX	XXX	XXX
Gross Profit	$63.9M	XXX	$62.0M	XXX	XXX	XXX
Gross Margin	72%	XXX	70%	XXX	XXX	XXX
EBITDA	$9.2M	XXX	$5.8M	XXX	XXX	XXX
EBITDA Margin	10%	XXX	7%	XXX	XXX	XXX
EBIT	$8.0M	XXX	$4.4M	XXX	XXX	XXX
EBIT Margin	9%	XXX	5%	XXX	XXX	XXX
Net Profit	$24.5M	XXX	$32.3M	XXX	XXX	XXX
Net Margin	27%	XXX	36%	XXX	XXX	XXX
Net Debt	XXX	XXX	n/a	XXX	XXX	XXX

Financial data powered by Morningstar, Inc.

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Financial performance metrics for eGain including revenue, profitability, and margin analysis across different time periods. The company reported last twelve months revenue of $89.3M. EBITDA for the last twelve months was $9.2M. In the most recent fiscal year, eGain achieved $88.4M in revenue and $5.8M in EBITDA.
Financial Metric	Last Twelve Months (LTM)	Next Twelve Months (NTM)	Most Recent Fiscal Year	Current Fiscal Year (2025)	Next Fiscal Year (2026)	Two Years Forward (2027)
Total Revenue	$89.3M	Analyst estimates available to subscribers	$88.4M	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
Gross Profit	$63.9M	Analyst estimates available to subscribers	$62.0M	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
Gross Profit Margin	71.5% gross margin	Analyst estimates available to subscribers	70.1% gross profit margin	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
EBITDA (Earnings Before Interest, Taxes, Depreciation, Amortization)	$9.2M	Analyst estimates available to subscribers	$5.8M	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
EBITDA Margin	10.3% EBITDA margin	Analyst estimates available to subscribers	6.6% EBITDA margin	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
EBIT (Earnings Before Interest and Taxes)	$8.0M	Analyst estimates available to subscribers	$4.4M	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
EBIT Margin	8.9% EBIT margin	Analyst estimates available to subscribers	5.0% EBIT margin	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
Net Income (Net Profit)	$24.5M	Analyst estimates available to subscribers	$32.3M	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
Net Profit Margin	27.5% net profit margin	Analyst estimates available to subscribers	36.5% net profit margin	Analyst estimates available to subscribers	Analyst estimates available to subscribers	Analyst estimates available to subscribers
Net Debt Position	Detailed debt information available to subscribers	Detailed debt information available to subscribers	n/a	Detailed debt information available to subscribers	Detailed debt information available to subscribers	Detailed debt information available to subscribers

Financial Performance Summary for eGain

This financial data table provides comprehensive performance metrics for eGain, a company based in United States of America. The metrics include revenue, profitability measures, and operational efficiency indicators across multiple time periods.

Recent Performance Highlights

eGain generated $89.3M in revenue over the last twelve months.
The company achieved $9.2M in EBITDA over the last twelve months.
Gross profit for the last twelve months was $63.9M.
Net income over the last twelve months reached $24.5M.

Fiscal Year Performance

In the most recent fiscal year, eGain reported $88.4M in total revenue.
Fiscal year EBITDA was $5.8M.
The company maintained a gross profit margin of 70.1% in the most recent fiscal year.
EBITDA margin for the fiscal year was 6.6%.
Net profit margin reached 36.5% in the most recent fiscal year.

This financial data is sourced from Morningstar, Inc. and represents the most recent available information for eGain. Forward-looking estimates and detailed financial projections are available through our premium subscription service.

eGain Stock Performance

eGain has current market cap of $363M, and EV of $304M.

Market Cap Evolution

eGain Stock Data

As of October 17, 2025, eGain's stock price is $14.

See eGain trading valuation data

EV	Market Cap	Price 1D	Price 1M	Price 3M	Price 12M	EPS
$304M	$363M	XXX	XXX	XXX	XXX	$0.24

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eGain Valuation Multiples

eGain's trades at 3.4x EV/Revenue multiple, and 45.7x EV/EBITDA.

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eGain Financial Valuation Multiples

As of October 17, 2025, eGain has market cap of $363M and EV of $304M.

Equity research analysts estimate eGain's 2025E EV/Revenue multiple at XXX and 2025E EV/EBITDA multiple at XXX

eGain has a P/E ratio of 14.8x.

	LTM	NTM	Last FY	FY 2025	FY 2026	FY 2027
Market cap (current)	$363M	XXX	$363M	XXX	XXX	XXX
EV (current)	$304M	XXX	$304M	XXX	XXX	XXX
EV/Revenue	3.4x	XXX	3.4x	XXX	XXX	XXX
EV/EBITDA	33.2x	XXX	45.7x	XXX	XXX	XXX
EV/EBIT	38.1x	XXX	58.4x	XXX	XXX	XXX
EV/Gross Profit	4.8x	XXX	n/a	XXX	XXX	XXX
P/E	14.8x	XXX	18.1x	XXX	XXX	XXX
EV/FCF	n/a	XXX	35.9x	XXX	XXX	XXX

Valuation data powered by FactSet, Inc. and Morningstar, Inc.

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eGain Margins & Growth Rates

eGain's last 12 month revenue growth is 2%

eGain's revenue per employee in the last FY averaged $0.2M, while opex per employee averaged $0.1M for the same period.

eGain's rule of 40 is 10% (metric relevant for SaaS companies only, counted as combined revenue growth rate and EBITDA margin).

eGain's rule of X is 16% (created by Bessemer, rule of X is another metric relevant for SaaS companies only, ~1.5x stronger vs. the traditional Rule of 40, counted as revenue growth rate multiplied by 2.5 plus EBITDA margin).

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eGain Operational Valuation Multiples

	LTM	NTM	Last FY	FY 2025	FY 2026	FY 2027
Revenue Growth	2%	XXX	n/a	XXX	XXX	XXX
EBITDA Margin	10%	XXX	7%	XXX	XXX	XXX
EBITDA Growth	13%	XXX	n/a	XXX	XXX	XXX
Rule of 40	10%	XXX	10%	XXX	XXX	XXX
Bessemer Rule of X	XXX	XXX	16%	XXX	XXX	XXX
Revenue per Employee	XXX	XXX	$0.2M	XXX	XXX	XXX
Opex per Employee	XXX	XXX	$0.1M	XXX	XXX	XXX
S&M Expenses to Revenue	XXX	XXX	22%	XXX	XXX	XXX
G&A Expenses to Revenue	XXX	XXX	n/a	XXX	XXX	XXX
R&D Expenses to Revenue	XXX	XXX	33%	XXX	XXX	XXX
Opex to Revenue	XXX	XXX	65%	XXX	XXX	XXX

Valuation data powered by FactSet, Inc. and Morningstar, Inc.

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