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- Front
Front Revenue, Valuation, Funding & Investors
Front is valued at $1.7B as of June 2022, a 27.4x multiple on its last reported $62M revenue.
Last Front valuation
$1.7B
Series D · Jun 2022
Last Front funding round
$65M
Series D · Jun 2022
Front revenue
$62M
Series D · Jun 2022
Key investors in Front
Uncork Capital
Sequoia Capital
boldstart ventures
Initialized Capital
Threshold
Index Ventures
About Front
Front is a shared inbox platform centralizing customer communications across email, chat, SMS, and social media. San Francisco-headquartered, it equips teams with collaboration tools, CRM integrations, and conversation analytics. Businesses including Shopify, Airbnb, Hulu, Lyft, and Mailchimp use Front to assign, track, and resolve inquiries efficiently. The platform rules automate routing based on keywords and customer history.
Founded
2013
HQ
Website
Status
Privately held
Customer focus
B2B
Revenue model
Subscription
Revenue
$62M (Jun 2022)
Valuation
$1.7B (Jun 2022)
Front Valuation
Front is currently valued at $1.7B, based on its Series D in June 2022.
The $65M round was led by Battery Ventures and Salesforce Ventures, with participation from Vine Ventures, boldstart ventures, Sequoia Capital, Uncork Capital, Threshold and 1 other investor.
Front's valuation has grown 8.5x from $200M at its Series B in January 2018 to $1.7B in June 2022, across 2 priced rounds.
Front valuation by funding round
Revenue multiple| Date | Stage | Valuation | Revenue Multiple |
|---|---|---|---|
| Jun 2022 | Series D | $1.7B | 27.4x |
| Jan 2018 | Series B | $200M | 2.0x |
Front Revenue
Front's latest recorded revenue is $62M, as of its Series D in June 2022. At a $1.7B valuation, that implies a 27.4x revenue multiple.
Revenue moved from $100M in January 2018 to $62M in June 2022, while the revenue multiple moved from 2.0x to 27.4x.
Front revenue by funding round
| Date | Revenue * | Valuation | Revenue Multiple | Stage |
|---|---|---|---|---|
| Jun 2022 | $62M | $1.7B | 27.4x | Series D |
| Jan 2018 | $100M | $200M | 2.0x | Series B |
* Revenue (or ARR) figures are the values recorded alongside each funding round. Typically run-rate revenue at the time of the deal, or a reported LTM (last 12 months) revenue.
Front Funding History
Front has raised a total of $204M across 5 funding rounds.
Front's first fundraising round was a $3M seed round in October 2014. The most recent completed round was a $65M Series D in June 2022.
Front funding rounds
| Date | Stage | Investors | Raised | Valuation | Deal Summary |
|---|---|---|---|---|---|
| Jun 2022 | Series D | Battery Ventures (lead); Salesforce Ventures (lead); Vine Ventures; boldstart ventures; Sequoia Capital; Uncork Capital; Threshold; Jennifer Tejada | $65M | $1.7B | Front is a communication hub platform designed to centralize customer and internal communications into a single inbox, founded in 2013. The company's product evolved from an initial shared inbox for team collaboration to a multichannel platform supporting both internal company collaboration and customer communication management. On June 28, 2022, Front closed a Series D funding round of $65 million at a post-money valuation of $1.7 billion, bringing the company's total funding to date to $203.6 million. The round was led by Salesforce Ventures and Battery Ventures, with participation from PagerDuty CEO Jennifer Tejada and existing investors Sequoia Capital, Threshold Ventures, and Uncork Capital. This milestone marked Front's entry into unicorn status as the 11th woman-founded SaaS unicorn. CEO Mathilde Collin noted that the company had deliberately avoided fundraising during the pandemic-era valuation surge (2020–2022), instead choosing to raise during the market correction phase when valuations had returned to more sustainable levels, reflecting the company's capital-efficient growth philosophy of prioritizing profitability and efficiency over rapid dilution. |
| Jan 2020 | Series C | Jared Smith; Michael Cannon-Brookes; Initialized Capital; Terrence Rohan; FundersClub; boldstart ventures; Sequoia Capital; CCIX Global; Jay Simons; Ryan Smith; 515 Ventures; Eric Yuan | $59M | - | Front is a San Francisco-based SaaS company providing a team-based email collaboration platform that redefines the inbox for work, competing with Gmail and Outlook, and serving customers like Mailchimp, Y Combinator, Stripe, and Shopify. In January 2020, Front raised $59 million in a Series C funding round led by high-profile tech executives including Mike Cannon-Brookes (Atlassian), Jay Simons (Atlassian), Frederic Kerrest (Okta), Ryan Smith and Jared Smith (Qualtrics), and Eric Yuan (Zoom), with participation from investors like Boldstart Ventures, CCIX Global, FundersClub, Initialized Capital, Sequoia Capital, and Terrence Rohan, bringing total funding to $138.3 million across prior rounds. The company intentionally reinvests revenue into product and go-to-market scaling rather than pursuing profitability, with 170 employees across offices in San Francisco, Phoenix, and Paris, up from 54 at Series B. Front has since achieved significant milestones, including surpassing $100M ARR as announced in September 2025, with estimated 2022 revenue of $62M and a June 2022 valuation of $1.7B at a 27.4x revenue multiple in a later round with Salesforce Ventures and Battery Ventures. The company continues strong traction in customer support and CRM tech, with per-seat subscriptions and paid integrations driving revenue. |
| Jan 2018 | Series B | Sequoia Capital (lead); Sinai Capital Partners; Initialized Capital; Arjun Sethi; Tribe Capital; DFJ Growth; boldstart ventures; Uncork Capital; Threshold; Caffeinated Capital | $67M | $200M | Front is a San Francisco-based SaaS company founded in 2013 that provides a shared inbox platform integrating team communications channels like email, SMS, Twitter, live chat, and integrations with tools such as Salesforce and Jira to enhance collaboration and replace traditional email clients like Microsoft Outlook. The platform serves marketing, sales, customer support, and other teams, processing over 350 million emails and messages in 2017, with 2,500 companies using it by January 2018 including Shopify, LVMH, HubSpot, General Assembly, Convoy, and Onefinestay. The company originated in France, participated in Y Combinator, and relocated to San Francisco before this raise. In January 2018, Front raised $66 million in its Series B funding round led by Sequoia Capital, with participation from DFJ and existing investors including Initialized Capital, Uncork Capital, and others matching the query's investor list such as Boldstart Ventures, Caffeinated Capital, Sinai Capital Partners, Threshold, and Tribe Capital. Sequoia partner Bryan Schreier joined the board, and the funds supported expansion including a new Paris office and product development. Total funding reached $79 million post-round, with the company already profitable and boasting nine years of runway. A 2022 Series D raised $65 million at $1.7 billion valuation led by Salesforce Ventures and Battery Ventures. Front grew its team 55% to 159 by 2019, serving over 5,500 companies in 96 countries with 50+ integrations. |
| May 2016 | Series A | Social Capital (lead); Index Ventures; Pierre Valade; Eoghan McCabe; Slow Ventures; Stewart Butterfield; Palm Drive Capital; Uncork Capital | $10M | - | Front raised $10 million in its Series A round on May 26, 2016, led by Social Capital with participation from Index Ventures, Uncork Capital, and others including Eoghan McCabe, Palm Drive Capital, Pierre Valade, Slow Ventures, and Stewart Butterfield. The round aimed to scale operations and enhance the platform's capabilities for its customer communication software. Valuation was not publicly disclosed. Front's platform serves as a communication hub integrating AI with human support for omnichannel customer operations, automation, and analytics. The company has raised over $200 million across multiple rounds, reaching a Series D in 2022 at $1.7 billion valuation led by Battery Ventures and Salesforce Ventures. |
| Oct 2014 | Seed | Uncork Capital (lead) | $3M | - | - |
Who has invested in Front?
30 investors have backed Front across its funding rounds, including Uncork Capital, Sequoia Capital, boldstart ventures, Initialized Capital, Threshold and Index Ventures.
Lead investors include Battery Ventures, Salesforce Ventures, Sequoia Capital, Social Capital and Uncork Capital.
Front Investors
| Investor | HQ | Rounds | Role | First check |
|---|---|---|---|---|
| 4 | Lead | Oct 2014 | ||
| 3 | Participant | Jan 2018 | ||
| 3 | Lead | Jan 2018 | ||
| 2 | Participant | Jan 2018 | ||
| 2 | Participant | Jan 2018 | ||
| 1 | Lead | Jun 2022 | ||
| 1 | Participant | Jan 2020 | ||
| 1 | Participant | Jan 2018 | ||
| 1 | Participant | May 2016 | ||
| 1 | Participant | May 2016 | ||
| 1 | Participant | May 2016 | ||
| 1 | Participant | May 2016 | ||
| 1 | Participant | Jan 2020 | ||
This data is available for Pro users. Sign up to see all 30 Front investors. Start Free Trial | ||||
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Start Free TrialAcquisitions by Front
Front has acquired 3 companies to date.
Last acquisition by Front was on November 19th 2024. Front acquired Idiomatic for undisclosed valuation.
Latest Acquisitions by Front
| Description | Idiomatic is a voice-of-customer AI platform analyzing support tickets, NPS responses, and app reviews to quantify customer issues for prioritization. It tracks trends and sentiments for product teams at Pinterest, Slack, Instacart, and Disney. Headquartered in San Francisco, the firm processes millions of interactions monthly since 2016, providing data-driven metrics on feature impacts and service gaps. | Windsor.io is a customer engagement platform helping growing companies maintain personal interactions at scale. San Francisco-headquartered, it automates messaging across email, SMS, and chat while preserving one-to-one feel. Adopted by SaaS firms with 10,000 users, it segments communications based on behavior for higher retention rates. | Meetingbird is a scheduling platform designed for effortless meeting coordination through a minimalist interface and integrations with Google Calendar, Office 365, and Zoom. Acquired by Dropbox in 2018, it enables users to send personalized booking links that automatically sync availability across time zones and devices. The platform supports team scheduling, round-robin assignments, and collective events, serving professionals in sales, recruiting, and customer support worldwide from its original Berlin headquarters. |
| HQ Country | |||
| HQ City | San Francisco, CA | San Francisco, CA | San Francisco, CA |
| Deal Date | 19 Nov 2024 | 24 Jan 2024 | 24 Oct 2018 |
| Valuation | undisclosed | undisclosed | undisclosed |
| EV/Revenue | |||
| EV/EBITDA | |||
This data is available for Pro users. Sign up to see all Front acquisitions and their M&A valuation multiples. Start Free Trial | |||
Front Competitors
Front competitors include listed companies like Weaver Network and Bandwidth, and private ones like FullStory, ASAPP, InVision and Iterable.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
| Publicly listed | $341M | $43M | $1.6B | 4.2x | ||
| Publicly listed | $754M | $39M | $1.6B | 2.3x | ||
| Private | - | - | $1.8B | - | ||
| Private | - | - | $1.6B | - | ||
| Private | $100M | - | $1.9B | 19.0x | ||
| Private | $200M | - | $2B | 10.0x |
Front Public Comps
Front is still privately-owned, but its public comps include Weaver Network, Bandwidth, Wintech Nano (Suzhou) Co, Grupo GPS, Target Hospitality, Badger Infrastructure, Calix, Teamviewer, Open Up Group and Asana.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $341M | $43M | 4.4x | 4.2x | 34.6x | 28.3x | |||
| $754M | $39M | 2.7x | 2.3x | 51.2x | 17.3x | |||
| $79M | $34M | 24.9x | - | 58.0x | - | |||
| $3.4B | $436M | 0.7x | 0.7x | 5.3x | 6.4x | |||
| $321M | $36M | 6.5x | 5.1x | 58.4x | 22.2x | |||
| $832M | $184M | 2.9x | 2.6x | 13.1x | 10.6x | |||
| $1B | $38M | 2.0x | 1.8x | 52.9x | 13.6x | |||
| $860M | $310M | 2.5x | 2.5x | 7.0x | 5.9x | |||
This data is available for Pro users. Sign up to see all Front competitors and their valuation data. Start Free Trial | ||||||||
Common questions about Front
| When was Front founded? | Front was founded in 2013. |
| Where is Front headquartered? | Front is headquartered in San Francisco, CA, United States. |
| Is Front publicly listed? | No, Front is a private, VC-backed company. |
| What is Front's valuation? | Front was last valued at $1.7B in its Series D in June 2022. |
| How much funding has Front raised? | Front has raised $204M across 5 funding rounds. |
| What was Front's last funding round? | Front's last funding round was a $65M Series D in June 2022, led by Battery Ventures and Salesforce Ventures. |
| Who are Front's investors? | Front's investors include Uncork Capital, boldstart ventures, Sequoia Capital, Initialized Capital, Threshold, Salesforce Ventures, Jared Smith, Sinai Capital Partners, Index Ventures, Pierre Valade and 20 others. |
| What is Front's revenue? | Front's latest recorded revenue is $62M (June 2022). |
| What is Front's revenue multiple? | Front's latest valuation implies a 27.4x revenue multiple ($1.7B valuation on $62M of revenue). |
| Which companies are comparable to Front? | Companies comparable to Front include Weaver Network, Bandwidth, FullStory, ASAPP, InVision and Iterable. |
| How many companies has Front acquired? | Front has acquired 3 companies, including Idiomatic, Windsor.io and Meetingbird. |
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