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- Zhichi Technologies
Zhichi Technologies Funding, Investors & Competitors
Zhichi Technologies has raised $132M across 3 funding rounds, most recently a $100M Series D in February 2022.
Last Zhichi Technologies funding round
$100M
Series D · Feb 2022
Cumulative funding Zhichi Technologies raised
$132M
across 3 funding rounds
Key investors in Zhichi Technologies
Yunqi Partners
SoftBank Group
Hillhouse Investment
GL Ventures LLC
Glory Ventures
Yuanlong Investment
Future Assets
Zhichi Technologies Overview
About Zhichi Technologies
Zhichi Technologies is a Southeast Asia-based provider of intelligent customer experience solutions. Since 2014, the company has delivered AI chatbots, live chat, call centers, ticketing systems, and related services to over 5,000 brands. It serves millions of customers across online chat, social channels, messaging, and voice calls, holding Meta BSP authorization for business accounts and campaigns via zhichi.com.
Founded
2012
HQ
Website
Status
Privately held
Customer focus
B2B
Revenue model
Subscription
Zhichi Technologies Funding History
Zhichi Technologies has raised a total of $132M across 3 funding rounds.
Zhichi Technologies' first fundraising round was a $2M Series B in April 2018. The most recent completed round was a $100M Series D in February 2022.
Zhichi Technologies funding rounds
| Date | Stage | Investors | Raised | Deal Summary |
|---|---|---|---|---|
| Feb 2022 | Series D | SoftBank Group (lead); Hillhouse Investment; Future Assets; Yunqi Partners | $100M | - |
| Apr 2021 | Series C | GL Ventures LLC (lead); Yunqi Partners | $31M | Zhichi Technologies is a Chinese contact center solution provider offering chatbot, call center, live chat, ticketing systems, email support, and WhatsApp SCRM software designed for overseas sales and marketing. The company has established partnerships with over 50 companies globally including OPPO, TINECO, HP, DFS, Blued, and OPay. Since the end of 2021, Zhichi has made globalization its core strategy, building an international infrastructure roadmap and expanding into Southeast Asia with a subsidiary in Singapore, with plans to expand into Europe and North America following product validation. Zhichi Technologies has closed seven funding rounds since inception, securing approximately USD 132.5 million from notable venture capital firms including GL Ventures, Yunqi Partners, IDG Capital, ZhenFund, and public-listed enterprise service provider Yonyou Network Technology. In 2022, overseas business revenue accounted for approximately 10% of total revenue, with management expressing confidence in tripling this figure within three years; however, specific total revenue figures and post-money valuations for individual rounds are not disclosed in public sources. |
| Apr 2018 | Series B | Yunqi Partners (lead); Glory Ventures; Yuanlong Investment | $2M | - |
Who has invested in Zhichi Technologies?
7 investors have backed Zhichi Technologies across its funding rounds, including Yunqi Partners, SoftBank Group, Hillhouse Investment, GL Ventures LLC, Glory Ventures and Yuanlong Investment.
Lead investors include SoftBank Group, GL Ventures LLC and Yunqi Partners.
Zhichi Technologies Investors
| Investor | HQ | Rounds | Role | First check |
|---|---|---|---|---|
| 3 | Lead | Apr 2018 | ||
| 1 | Lead | Apr 2021 | ||
| 1 | Lead | Feb 2022 | ||
| 1 | Participant | Feb 2022 | ||
| 1 | Participant | Feb 2022 | ||
This data is available for Pro users. Sign up to see all 7 Zhichi Technologies investors. Start Free Trial | ||||
Benchmark 350K+ Funding Rounds and Disclosed VC Valuation Multiples
Sign up to see data on 350K+ funding rounds and disclosed revenue and EBITDA valuation multiples, from seed, through growth stage, to pre-IPO.
Start Free TrialZhichi Technologies Competitors
Zhichi Technologies competitors include listed companies like iFlytek, SoundHound and SAP, and private ones like Instinct, Anthropic and OpenAI.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
| Publicly listed | $4B | $465M | $14B | 3.4x | ||
| Publicly listed | $169M | $19M | $2.7B | 11.3x | ||
| Private | - | - | $2.5B | - | ||
| Private | $47B | - | $965B | 20.5x | ||
| Private | $25B | - | $852B | 34.1x | ||
| Publicly listed | $42B | $13B | $248B | 5.4x |
Zhichi Technologies Public Comps
Zhichi Technologies is still privately-owned, but its public comps include CrowdStrike, SAP, Salesforce, ServiceNow, Snowflake, Adobe, Datadog, Moody's, Nebius Group and Atlassian.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $4.8B | ($12M) | 51.4x | 44.5x | (19816.2x) | 151.0x | |||
| $42B | $13B | 5.8x | 5.4x | 18.4x | 17.1x | |||
| $42B | $13B | 5.5x | 5.2x | 17.8x | 12.2x | |||
| $13B | $2.6B | 11.1x | 9.6x | 57.2x | 25.0x | |||
| $4.7B | ($1.3B) | 25.6x | 21.0x | (94.1x) | 121.7x | |||
| $24B | $9.3B | 4.3x | 3.9x | 10.9x | 8.2x | |||
| $3.4B | ($588K) | 23.6x | 19.4x | (137813.0x) | 77.6x | |||
| $7.7B | $3.8B | 11.2x | 10.6x | 22.5x | 20.1x | |||
This data is available for Pro users. Sign up to see all Zhichi Technologies competitors and their valuation data. Start Free Trial | ||||||||
Common questions about Zhichi Technologies
| When was Zhichi Technologies founded? | Zhichi Technologies was founded in 2012. |
| Where is Zhichi Technologies headquartered? | Zhichi Technologies is headquartered in Beijing, China. |
| Is Zhichi Technologies publicly listed? | No, Zhichi Technologies is a private, VC-backed company. |
| How much funding has Zhichi Technologies raised? | Zhichi Technologies has raised $132M across 3 funding rounds. |
| What was Zhichi Technologies' last funding round? | Zhichi Technologies' last funding round was a $100M Series D in February 2022, led by SoftBank Group. |
| Who are Zhichi Technologies' investors? | Zhichi Technologies' investors include Yunqi Partners, GL Ventures LLC, SoftBank Group, Hillhouse Investment, Future Assets, Glory Ventures and Yuanlong Investment. |
| Which companies are comparable to Zhichi Technologies? | Companies comparable to Zhichi Technologies include iFlytek, SoundHound, Instinct, Anthropic, OpenAI and SAP. |
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