Zhichi Technologies Funding, Investors & Competitors

Zhichi Technologies has raised $132M across 3 funding rounds, most recently a $100M Series D in February 2022.

Last Zhichi Technologies funding round

$100M

Series D · Feb 2022

Cumulative funding Zhichi Technologies raised

$132M

across 3 funding rounds

Key investors in Zhichi Technologies

  • Yunqi Partners
  • SoftBank Group
  • Hillhouse Investment
  • GL Ventures LLC
  • Glory Ventures
  • Yuanlong Investment
  • Future Assets

Zhichi Technologies Overview

About Zhichi Technologies

Zhichi Technologies is a Southeast Asia-based provider of intelligent customer experience solutions. Since 2014, the company has delivered AI chatbots, live chat, call centers, ticketing systems, and related services to over 5,000 brands. It serves millions of customers across online chat, social channels, messaging, and voice calls, holding Meta BSP authorization for business accounts and campaigns via zhichi.com.


Founded

2012

HQ

ChinaBeijing

Website

zhichi.com

Status

Privately held

Customer focus

B2B

Revenue model

Subscription

Zhichi Technologies Funding History

Zhichi Technologies has raised a total of $132M across 3 funding rounds.

Zhichi Technologies' first fundraising round was a $2M Series B in April 2018. The most recent completed round was a $100M Series D in February 2022.

Zhichi Technologies funding rounds

Zhichi Technologies funding rounds
DateStageInvestorsRaisedDeal Summary
Feb 2022Series DSoftBank Group (lead); Hillhouse Investment; Future Assets; Yunqi Partners$100M-
Apr 2021Series CGL Ventures LLC (lead); Yunqi Partners$31MZhichi Technologies is a Chinese contact center solution provider offering chatbot, call center, live chat, ticketing systems, email support, and WhatsApp SCRM software designed for overseas sales and marketing. The company has established partnerships with over 50 companies globally including OPPO, TINECO, HP, DFS, Blued, and OPay. Since the end of 2021, Zhichi has made globalization its core strategy, building an international infrastructure roadmap and expanding into Southeast Asia with a subsidiary in Singapore, with plans to expand into Europe and North America following product validation. Zhichi Technologies has closed seven funding rounds since inception, securing approximately USD 132.5 million from notable venture capital firms including GL Ventures, Yunqi Partners, IDG Capital, ZhenFund, and public-listed enterprise service provider Yonyou Network Technology. In 2022, overseas business revenue accounted for approximately 10% of total revenue, with management expressing confidence in tripling this figure within three years; however, specific total revenue figures and post-money valuations for individual rounds are not disclosed in public sources.
Apr 2018Series BYunqi Partners (lead); Glory Ventures; Yuanlong Investment$2M-

Who has invested in Zhichi Technologies?

7 investors have backed Zhichi Technologies across its funding rounds, including Yunqi Partners, SoftBank Group, Hillhouse Investment, GL Ventures LLC, Glory Ventures and Yuanlong Investment.

Lead investors include SoftBank Group, GL Ventures LLC and Yunqi Partners.


Zhichi Technologies Investors

Investors in Zhichi Technologies by funding rounds participated
InvestorHQRoundsRoleFirst check
Yunqi PartnersChinaShanghai3LeadApr 2018
GL Ventures LLCChinaBeijing1LeadApr 2021
SoftBank GroupJapanTokyo1LeadFeb 2022
Hillhouse InvestmentSingaporeSingapore1ParticipantFeb 2022
Future AssetsChinaHangzhou1ParticipantFeb 2022

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Zhichi Technologies Competitors

Zhichi Technologies competitors include listed companies like iFlytek, SoundHound and SAP, and private ones like Instinct, Anthropic and OpenAI.

Public and private companies comparable to Zhichi Technologies
CompanyHQStatusRevenueEBITDAValuationRevenue Multiple
iFlytekChinaChinaPublicly listed$4B$465M$14B3.4x
SoundHoundUnited StatesUnited StatesPublicly listed$169M$19M$2.7B11.3x
InstinctUnited StatesSan Francisco, CAPrivate--$2.5B-
AnthropicUnited StatesSan Francisco, CAPrivate$47B-$965B20.5x
OpenAIUnited StatesSan Francisco, CAPrivate$25B-$852B34.1x
SAPGermanyGermanyPublicly listed$42B$13B$248B5.4x

Zhichi Technologies Public Comps

Zhichi Technologies is still privately-owned, but its public comps include CrowdStrike, SAP, Salesforce, ServiceNow, Snowflake, Adobe, Datadog, Moody's, Nebius Group and Atlassian.

Last FYEV/RevenueEV/EBITDA
RevenueEBITDALast FYLTM2027ELast FYLTM2027E
CrowdStrike$4.8B($12M)51.4x44.5x(19816.2x)151.0x
SAP$42B$13B5.8x5.4x18.4x17.1x
Salesforce$42B$13B5.5x5.2x17.8x12.2x
ServiceNow$13B$2.6B11.1x9.6x57.2x25.0x
Snowflake$4.7B($1.3B)25.6x21.0x(94.1x)121.7x
Adobe$24B$9.3B4.3x3.9x10.9x8.2x
Datadog$3.4B($588K)23.6x19.4x(137813.0x)77.6x
Moody's$7.7B$3.8B11.2x10.6x22.5x20.1x

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Common questions about Zhichi Technologies

When was Zhichi Technologies founded?Zhichi Technologies was founded in 2012.
Where is Zhichi Technologies headquartered?Zhichi Technologies is headquartered in Beijing, China.
Is Zhichi Technologies publicly listed?No, Zhichi Technologies is a private, VC-backed company.
How much funding has Zhichi Technologies raised?Zhichi Technologies has raised $132M across 3 funding rounds.
What was Zhichi Technologies' last funding round?Zhichi Technologies' last funding round was a $100M Series D in February 2022, led by SoftBank Group.
Who are Zhichi Technologies' investors?Zhichi Technologies' investors include Yunqi Partners, GL Ventures LLC, SoftBank Group, Hillhouse Investment, Future Assets, Glory Ventures and Yuanlong Investment.
Which companies are comparable to Zhichi Technologies?Companies comparable to Zhichi Technologies include iFlytek, SoundHound, Instinct, Anthropic, OpenAI and SAP.

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