Qoala Funding, Investors & Competitors

Qoala has raised $134M across 5 funding rounds, most recently a $45M Series C in March 2024.

See full Qoala profile

Last Qoala funding round

$45M

Series C · Mar 2024

Cumulative funding Qoala raised

$134M

across 5 funding rounds

Key investors in Qoala

  • Eurazeo
  • Peak XV Partners
  • Flourish Ventures
  • MDI Ventures
  • AppWorks
  • MMV Europe & Asia-Pacific
  • SeedPlus
  • KB Investment

Qoala Overview

About Qoala

Qoala is a Jakarta-based insurtech platform distributing travel, gadget, and health policies via e-commerce integrations. Partnering with Tokopedia and Traveloka, Qoala uses machine learning for instant underwriting and claims processing, covering millions of users in Indonesia since its 2018 launch.


Founded

2018

HQ

IndonesiaJakarta

Website

qoala.app

Status

Privately held

Customer focus

B2C

Revenue model

Commission

Qoala Funding History

Qoala has raised a total of $134M across 5 funding rounds.

Qoala's first fundraising round was a $3M seed round in April 2019. The most recent completed round was a $45M Series C in March 2024.

Qoala funding rounds

Qoala funding rounds
DateStageInvestorsRaisedDeal Summary
Mar 2024Series CMassMutual Ventures (lead); Flourish Ventures; MUFG Innovation Partners; Ohana Holdings; Omidyar Network; Eurazeo; AppWorks; Ascent Venture Group$45MQoala is an Indonesian insurtech startup that provides embedded personal insurance products to consumers through partnerships with e-commerce platforms and traditional offline distribution networks. The company offers coverage for various risks including accidents, phone screen damage, and ticket cancellations, serving over 5 million customers across Indonesia, Malaysia, Thailand, and Vietnam. In March 2024, Qoala closed a Series C funding round of $47 million led by PayPal Ventures and MassMutual Ventures, with participation from MUFG Innovation Partners, Ohana Holdings, Flourish Ventures, Eurazeo, AppWorks, and Omidyar Network. This brought Qoala's total capital raised to over $130 million since inception. The company demonstrated strong operational metrics as of 2023, with gross written premiums growing 2.5-fold since its 2022 Series B round, processing over 115,000 claims, and adding 45,000 new users in the preceding year. Qoala operates through a network of over 60,000 agents and marketers, handling up to 60% of claims internally with machine learning fraud detection. The funding is designated for expanding embedded insurance services across Southeast Asia, developing new products and distribution channels through its agent platform, pursuing strategic acquisitions and partnerships, and integrating artificial intelligence across all customer touchpoints to enhance operational efficiency and market position.
Jan 2023Series BresponsAbility Investments AG (lead); Eurazeo; AppWorks; Indogen Capital$8MQoala is a Southeast Asian insurtech platform offering insurance products such as health, life, and travel coverage through its Singapore-registered parent company with subsidiaries in Indonesia, Malaysia, Vietnam, the Philippines, and Thailand. Indonesia accounted for 41.2% of its revenue in 2023. The company leverages embedded insurance via partnerships with over 50 consumer-facing platforms and more than 65,000 traditional offline agents, driving over 15x growth in gross written premiums from 2020 to 2023 and 2.5x growth since 2022. In 2023, Qoala reported revenue of nearly US$18 million, up 144.5% year-over-year. It processed over 115,000 claims, added 45,000 new customers, and served over 5 million total customers while handling up to 60% of claims in-house. Net losses fell 36% to US$14.3 million, with overall expenses down 9%, general and administrative costs reduced 7% to US$16.7 million, and sales and marketing expenses down 10.6% to US$6.9 million following layoffs of around 80 employees in July 2023. Qoala raised funds including a Series C round of US$47 million co-led by PayPal Ventures and MassMutual Ventures, with participation from MUFG Innovation Partners, Omidyar Network, Flourish Ventures, Eurazeo, and AppWorks, bringing total funding over US$130 million. Cash reserves grew 85% to US$58.4 million by end-2023. Half of its portfolio is profitable, with CEO Harshet Lunani noting positive expectations for remaining segments.
May 2022Series BEurazeo (lead)$65MQoala is an Indonesian insurtech startup that distributes retail insurance products for car, bike, home, and health through an omnichannel platform, operating in Indonesia, Malaysia, and Thailand. It raised $65 million in its Series B funding round on May 12, 2022, led by Eurazeo, with participation from existing investors like Flourish Ventures, KB Investment, MassMutual Ventures, MDI Ventures, SeedPlus, and Sequoia Capital India, plus new investors including BRI Ventures, Daiwa PI Partners, Indogen Capital, Mandiri Capital Indonesia, and Salt Ventures. The round highlights Qoala's 30x business growth since Series A and its position as Southeast Asia's fastest-growing licensed insurtech with regional presence. Eurazeo praised Qoala's diverse team for delivering rapid growth and promising unit economics amid the pandemic, with plans to scale reach in core markets, enhance technology, and improve product experience to reduce insurance access barriers. The funding underscores investor trust in Qoala's insurtech growth trajectory. Post-Series B, Qoala continued raising capital, including a $7.5 million Series B+ led by responsAbility Investments AG with Eurazeo participating, focusing on regional expansion and profitability path, claiming doubled gross written premiums since Series B and 85% y-o-y increase in agent commissions in 2022. Later, a $47 million Series C in 2024 led by PayPal Ventures and MassMutual Ventures brought total funding over $130 million, supporting embedded insurance expansion, AI integration, and acquisitions, with noted GWP growth.
Apr 2020Series ACentauri Fund (lead); MDI Ventures; Flourish Ventures; KB Investment; Mirae Asset Sekuritas; MMV Europe & Asia-Pacific; SeedPlus; Mirae Asset Venture Investment; Central Capital Ventura; Peak XV Partners$14MQoala is an Indonesian insurtech startup providing multi-channel insurance solutions, including motor, property, travel, health, and life policies, targeting underinsured customers through platforms, agents, and brokers. The company operates in Indonesia with expansion plans and partners across travel, fintech, consumables, logistics, and employee benefits industries. In April 2020, Qoala raised $13.5 million in its Series A round led by Centauri Fund, with participation from Sequoia India (Surge), Flourish Ventures, Kookmin Bank Investments (KB Investment), Mirae Asset Venture Investment, Mirae Asset Sekuritas, and existing investors MassMutual Ventures Southeast Asia (MMV Europe & Asia-Pacific), MDI Ventures, SeedPlus, and Central Capital Ventura. The funding aimed to invest in technology, people, brands, and COVID-19 related offerings for consumers and MSMEs amid pandemic demand for scalable insurance services.
Apr 2019SeedPeak XV Partners (lead); MDI Ventures; MMV Europe & Asia-Pacific; RMKB Ventures; SeedPlus$3M-

Who has invested in Qoala?

20 investors have backed Qoala across its funding rounds, including Eurazeo, Peak XV Partners, Flourish Ventures, MDI Ventures, AppWorks and MMV Europe & Asia-Pacific.

Lead investors include MassMutual Ventures, responsAbility Investments AG, Eurazeo, Centauri Fund and Peak XV Partners.


Qoala Investors

Investors in Qoala by funding rounds participated
InvestorHQRoundsRoleFirst check
EurazeoFranceFrance3LeadMay 2022
MDI VenturesIndonesiaJakarta2ParticipantApr 2019
Flourish VenturesUnited StatesSan Francisco, CA2ParticipantApr 2020
MMV Europe & Asia-PacificSingaporeSingapore2ParticipantApr 2019
SeedPlusSingaporeSingapore2ParticipantApr 2019
AppWorksTaiwanTaipei2ParticipantJan 2023
Peak XV PartnersIndiaBangalore2LeadApr 2019
KB InvestmentSouth KoreaSeoul1ParticipantApr 2020
MUFG Innovation PartnersJapanTokyo1ParticipantMar 2024
Mirae Asset SekuritasIndonesiaJakarta1ParticipantApr 2020
RMKB VenturesIndonesiaJakarta1ParticipantApr 2019
MassMutual VenturesUnited StatesUnited States1LeadMar 2024
Ohana HoldingsUnited StatesUnited States1ParticipantMar 2024

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Acquisitions by Qoala

Qoala has acquired 1 company to date.

Last acquisition by Qoala was on March 24th 2021. Qoala acquired FairDee for undisclosed valuation.


Latest Acquisitions by Qoala

FairDee
Description
FairDee is an insurtech company delivering micro-insurance products through agent networks in Southeast Asia. The Thailand-headquartered startup operates in Thailand and Singapore, providing health, accident, and life coverage via mobile apps. FairDee partners with local insurers to customize policies for gig workers, farmers, and urban migrants.
HQ CountryThailand
HQ City
Bangkok
Deal Date24 Mar 2021
Valuationundisclosed
EV/Revenue
EV/EBITDA

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Qoala Competitors

Qoala competitors include listed companies like Jio Financial Services and Berkshire Hathaway, and private ones like wefox, Root Insurance, Marshmallow and Ominimo.

Public and private companies comparable to Qoala
CompanyHQStatusRevenueEBITDAValuationRevenue Multiple
wefoxGermanyBerlinPrivate$850M-$4.6B5.4x
Root InsuranceUnited StatesColumbus, OHPrivate$43M$132M$3.6B-
MarshmallowUnited KingdomUnited KingdomPrivate$500M-$2B4.0x
OminimoHungaryHungaryPrivate$350M-$1.6B4.6x
Jio Financial ServicesIndiaIndiaPublicly listed$332M$272M$16B38.4x
Berkshire HathawayUnited StatesUnited StatesPublicly listed$411B$101B$1.1T3.0x

Qoala Public Comps

Qoala is still privately-owned, but its public comps include Berkshire Hathaway, Allianz, China Life, Ping An Insurance, Chubb, Progressive, AXA, Zurich Insurance Group, AIA Group and Tokio Marine.

Last FYEV/RevenueEV/EBITDA
RevenueEBITDALast FYLTM2027ELast FYLTM2027E
Berkshire Hathaway$411B$101B2.9x3.0x11.7x-
Allianz$158B$20B1.3x1.0x10.3x10.0x
China Life$90B$28B1.8x1.8x5.9x6.1x
Ping An Insurance$138B$13B7.3x6.3x77.1x-
Chubb$60B$14B2.6x2.7x11.2x11.7x
Progressive$88B$15B1.5x1.5x8.9x8.7x
AXA$122B$12B1.4x1.7x14.4x13.5x
Zurich Insurance Group$89B$11B1.3x1.7x10.4x15.7x

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Common questions about Qoala

When was Qoala founded?Qoala was founded in 2018.
Where is Qoala headquartered?Qoala is headquartered in Jakarta, Indonesia.
Is Qoala publicly listed?No, Qoala is a private, VC-backed company.
How much funding has Qoala raised?Qoala has raised $134M across 5 funding rounds.
What was Qoala's last funding round?Qoala's last funding round was a $45M Series C in March 2024, led by MassMutual Ventures.
Who are Qoala's investors?Qoala's investors include Eurazeo, MDI Ventures, Flourish Ventures, MMV Europe & Asia-Pacific, SeedPlus, AppWorks, Peak XV Partners, KB Investment, MUFG Innovation Partners, Mirae Asset Sekuritas and 10 others.
Which companies are comparable to Qoala?Companies comparable to Qoala include wefox, Root Insurance, Marshmallow, Ominimo, Jio Financial Services and Berkshire Hathaway.
How many companies has Qoala acquired?Qoala has acquired 1 company, including FairDee.

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