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- Parloa
Parloa Revenue, Valuation, Funding & Investors
Parloa is valued at $3B as of January 2026, a 60.0x multiple on its last reported $50M revenue.
Last Parloa valuation
$3B
Series D · Jan 2026
Last Parloa funding round
Strategic investment
Amount undisclosed · May 2026
Parloa revenue
$50M
Series D · Jan 2026
Key investors in Parloa
EQT Ventures
Senovo
Altimeter Capital
Mosaic Ventures
Newion
General Catalyst
About Parloa
Parloa is a Berlin-headquartered conversational AI platform automating customer service across voice, chat, and messaging channels. Its AI agents manage inquiries for insurance, retail, and telecom firms, with natural language processing in 20 languages. Deployed by Swiss Life for 24/7 phone support and Decathlon for e-commerce chats, Parloa handles 5 million interactions monthly. Founded in 2017, it complies with DSGVO standards and integrates with CRM systems like SAP and Genesys.
Founded
2017
HQ
Website
Status
Privately held
Customer focus
B2B
Revenue model
Subscription
Revenue
$50M (Jan 2026)
Valuation
$3B (Jan 2026)
Parloa Valuation
Parloa is currently valued at $3B, based on its Series D in January 2026.
The $350M round was led by General Catalyst, with participation from Mosaic Ventures, Durable Capital Partners, Altimeter Capital and EQT Ventures.
Parloa's valuation has grown 3.0x from $1B at its Series C in May 2025 to $3B in January 2026, across 2 priced rounds.
Parloa valuation by funding round
Revenue multiple| Date | Stage | Valuation | Revenue Multiple |
|---|---|---|---|
| Jan 2026 | Series D | $3B | 60.0x |
| May 2025 | Series C | $1B | 20.0x |
Parloa Revenue
Parloa's latest recorded revenue is $50M, as of its Series D in January 2026. At a $3B valuation, that implies a 60.0x revenue multiple.
Revenue moved from $50M in May 2025 to $50M in January 2026, while the revenue multiple moved from 20.0x to 60.0x.
Parloa revenue by funding round
| Date | Revenue * | Valuation | Revenue Multiple | Stage |
|---|---|---|---|---|
| Jan 2026 | $50M | $3B | 60.0x | Series D |
| May 2025 | $50M | $1B | 20.0x | Series C |
* Revenue (or ARR) figures are the values recorded alongside each funding round. Typically run-rate revenue at the time of the deal, or a reported LTM (last 12 months) revenue.
Parloa Funding History
Parloa has raised a total of $562M across 6 funding rounds.
Parloa's first fundraising round was a $4M seed round in May 2022. The most recent completed round was a strategic investment round in May 2026.
Parloa funding rounds
| Date | Stage | Investors | Raised | Valuation | Deal Summary |
|---|---|---|---|---|---|
| May 2026 | Strategic investment | SAP (lead) | - | - | - |
| Jan 2026 | Series D | General Catalyst (lead); Mosaic Ventures; Durable Capital Partners; Altimeter Capital; EQT Ventures | $350M | $3B | Parloa, a Berlin- and New York-based AI startup founded in 2018 by Malte Kosub and Stefan Ostwald, develops agentic AI agents and the AI Agent Management Platform (AMP) for enterprise customer experience, automating and enhancing customer service operations. Customers include Allianz, Booking.com, and SAP. The company raised $350 million in a Series D funding round on January 15, 2026, achieving a $3 billion post-money valuation, tripling from its $1 billion Series C valuation in May 2025 when it raised $120 million. This brings total funding to over $560 million. The Series D was led by General Catalyst, with participation from existing investors EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures. General Catalyst CEO Hemant Taneja and managing director Jeannette zu Fürstenberg will join Parloa's supervisory board. Parloa became a unicorn last year and was ranked among Europe's fastest-growing startups in 2025 by revenue growth per the Sifted 250. Parloa reported quadrupling revenue since its Series B. Proceeds will fund global expansion in the U.S. (including San Francisco and New York) and Europe (Madrid, London), enhancements to the AMP platform, and the launch of the Parloa Promise initiative emphasizing agent reliability, innovation, and responsible AI. The company employs 380 people and positions itself as a leader in scalable, enterprise-grade agentic AI amid a consolidating competitive landscape. |
| May 2025 | Series C | Altimeter Capital (lead); Durable Capital Partners (lead); General Catalyst (lead); RPT Capital; Mosaic Ventures; EQT Ventures; Senovo | $120M | $1B | Parloa, a Berlin-based innovator in Agentic AI for customer experience and enterprise contact centers, announced a $120 million Series C funding round on May 6, 2025, achieving a $1 billion post-money valuation and unicorn status. The round was led by Durable Capital Partners, Altimeter Capital, and General Catalyst, with participation from EQT Ventures, RPT Capital, Senovo, and Mosaic Ventures. Founded in 2018 by Malte Kosub and Stefan Ostwald, Parloa offers the AI Agent Management Platform (AMP), purpose-built for testing, monitoring, and optimizing AI agents in high-volume customer service operations, supporting compliance standards like ISO 27001, SOC 2, GDPR, HIPAA, and DORA. Parloa has demonstrated strong growth, with revenue quadrupling since the launch of AMP the previous year. The company operates offices in Berlin, Munich, and New York, employing around 300 people. Customers leverage the platform to build personalized AI-driven interactions, enhancing loyalty and enabling new revenue streams in customer service. This funding follows a $66 million Series B round and positions Parloa among CX unicorns like NICE Ltd. and Five9. Proceeds from the Series C will fuel expansion in North America and Europe, further development of AMP capabilities, and recruitment of top international talent. Investors highlighted Parloa's leadership in transforming customer service through agentic AI amid surging market demand. Notably, by late 2025, Parloa raised a $350 million Series D led by General Catalyst, tripling valuation to $3 billion with participation from prior investors. |
| Apr 2024 | Series B | Altimeter Capital (lead); Mosaic Ventures; La Famiglia; EQT Ventures; Senovo; Newion | $66M | - | Parloa is a Berlin-based artificial intelligence company founded in 2018 by Malte Kosub and Stefan Ostwald that specializes in AI-powered automation and agentic AI solutions for enterprise customer service and contact center operations. The company builds conversational AI agents that integrate with business systems to handle customer interactions, reduce support costs, and improve customer experience at scale. Parloa closed a $66 million Series B funding round on April 24, 2024, led by Altimeter Capital, one of the world's most prominent technology venture investors known for backing companies like Uber, Airbnb, Snowflake, Twilio, and HubSpot. Additional investors in the round included returning backer EQT Ventures alongside new investors Newion, Senovo, Mosaic Ventures, and La Famiglia Growth. The round brought Parloa's total capital raised to $98 million, following a Series A round in 2023 that EQT Ventures led and eventually extended to $27 million. The company successfully entered the U.S. market in 2023, establishing a New York office that rapidly onboarded several Fortune 200 companies as customers, demonstrating exceptional early market traction. Parloa plans to use the Series B capital to innovate its AI-powered platform and product capabilities while accelerating expansion into new growth markets, particularly the United States and other international territories. The round marked a new record in the European contact center AI ecosystem at that time. Following this Series B, Parloa achieved unicorn status in May 2025 with a $120 million Series C round at a $1 billion valuation, then raised $350 million in January 2026 at a $3 billion valuation in Series D, demonstrating rapid scaling of both revenue and investor confidence within a single year post-Series B. |
| Mar 2023 | Series A | EQT Ventures (lead); Erik Muttersbach; Julius Göllner; Mario Götze; Nicolas Peters; Jens Borman; Senovo; Newion; Michael Wax; Hanno Renner | $22M | - | - |
| May 2022 | Seed | Erik Muttersbach; Nicolas Peters; Senovo; Newion; Michael Wax | $4M | - | - |
Who has invested in Parloa?
17 investors have backed Parloa across its funding rounds, including EQT Ventures, Senovo, Altimeter Capital, Mosaic Ventures, Newion and General Catalyst.
Lead investors include SAP, General Catalyst, Altimeter Capital, Durable Capital Partners and EQT Ventures.
Parloa Investors
| Investor | HQ | Rounds | Role | First check |
|---|---|---|---|---|
| 4 | Lead | Mar 2023 | ||
| 4 | Participant | May 2022 | ||
| 3 | Participant | Apr 2024 | ||
| 3 | Lead | Apr 2024 | ||
| 3 | Participant | May 2022 | ||
| 2 | Lead | May 2025 | ||
| 2 | Participant | May 2022 | ||
| 2 | Lead | May 2025 | ||
| 2 | Participant | May 2022 | ||
| 2 | Participant | May 2022 | ||
| 1 | Participant | May 2025 | ||
| 1 | Participant | Mar 2023 | ||
| 1 | Participant | Mar 2023 | ||
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Start Free TrialParloa Competitors
Parloa competitors include listed companies like SoundHound and Affle 3i, and private ones like Instinct, Wonderful, Certus Core and Pendo.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
| Private | - | - | $2.5B | - | ||
| Private | $100M | - | $5B | 50.0x | ||
| Publicly listed | $169M | $19M | $2.7B | 11.3x | ||
| Private | - | - | $3.4B | - | ||
| Private | $100M | - | $2.6B | 26.0x | ||
| Publicly listed | $282M | $67M | $2.3B | 6.7x |
Parloa Public Comps
Parloa is still privately-owned, but its public comps include AvePoint, SoundHound, Sinch, Five9, Asana, Affle 3i, Ncino, Calix, Monday.com and Haizhi.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $419M | $42M | 5.9x | 5.1x | 58.4x | 27.4x | |||
| $169M | $19M | 14.6x | 11.3x | 132.5x | (35.5x) | |||
| $2.8B | $313M | 1.5x | 1.4x | 13.2x | 11.1x | |||
| $1.1B | $91M | 2.4x | 2.2x | 30.1x | 9.1x | |||
| $791M | ($175M) | 2.8x | 2.7x | (12.8x) | 22.8x | |||
| $282M | $67M | 7.4x | 6.7x | 31.3x | 29.5x | |||
| $595M | $65M | 4.3x | 4.0x | 39.0x | 15.8x | |||
| $1B | $38M | 2.0x | 1.8x | 52.9x | 13.6x | |||
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Common questions about Parloa
| When was Parloa founded? | Parloa was founded in 2017. |
| Where is Parloa headquartered? | Parloa is headquartered in Berlin, Germany. |
| Is Parloa publicly listed? | No, Parloa is a private, VC-backed company. |
| What is Parloa's valuation? | Parloa was last valued at $3B in its Series D in January 2026. |
| How much funding has Parloa raised? | Parloa has raised $562M across 6 funding rounds. |
| What was Parloa's last funding round? | Parloa's last funding round was a strategic investment round in May 2026, led by SAP. |
| Who are Parloa's investors? | Parloa's investors include EQT Ventures, Senovo, Mosaic Ventures, Altimeter Capital, Newion, General Catalyst, Erik Muttersbach, Durable Capital Partners, Nicolas Peters, Michael Wax and 7 others. |
| What is Parloa's revenue? | Parloa's latest recorded revenue is $50M (January 2026). |
| What is Parloa's revenue multiple? | Parloa's latest valuation implies a 60.0x revenue multiple ($3B valuation on $50M of revenue). |
| Which companies are comparable to Parloa? | Companies comparable to Parloa include Instinct, Wonderful, SoundHound, Certus Core, Pendo and Affle 3i. |
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