IntelePeer Funding, Investors & Competitors

IntelePeer has raised $278M across 5 funding rounds, most recently a $140M undisclosed-stage round in July 2024.

Last IntelePeer funding round

$140M

Undisclosed stage · Jul 2024

Cumulative funding IntelePeer raised

$278M

across 5 funding rounds

Key investors in IntelePeer

  • VantagePoint Capital Partners
  • Savant Growth
  • Sixth Street
  • Kennet Partners
  • Manulife Investment Management
  • Northcap
  • Pine River Capital Management
  • Coller Capital

IntelePeer Overview

About IntelePeer

IntelePeer is a Los Angeles-headquartered communications platform using generative AI for customer engagement automation. Its SmartCX suite handles inbound calls, SMS, and voicebots, integrating with Salesforce and Zendesk. The company processes billions of interactions yearly for enterprises in healthcare and finance. Founded in 2003, IntelePeer achieved SOC 2 Type II compliance and partners with Twilio for CPaaS. It launched AI-powered agent assist in 2023 to reduce handle times by routing complex queries.


Founded

2003

HQ

United StatesFort Lauderdale, FL

Status

Privately held

Customer focus

B2B

Revenue model

Usage-based, Subscription

IntelePeer Funding History

IntelePeer has raised a total of $278M across 5 funding rounds.

IntelePeer's first fundraising round was a $15M Series D in June 2013. The most recent completed round was a $140M undisclosed-stage round in July 2024.

IntelePeer funding rounds

IntelePeer funding rounds
DateStageInvestorsRaisedDeal Summary
Jul 2024Undisclosed stageSavant Growth (lead); VantagePoint Capital Partners (lead); Coller Capital; Achmea; Hollyport Capital; Manulife Investment Management$140MIntelePeer is a leading AI-powered Communications Automation provider and full-stack conversational AI platform, offering enterprise-grade solutions for omnichannel customer interactions across voice, messaging, and digital channels. The company focuses on automating contact centers with AI agents like SmartAgent, achieving high self-serve rates (up to 70-90%) and significant labor cost savings for customers, such as a Fortune 100 company on track to save over $100M annually. Key verticals include healthcare (serving over 1,500 clinics and 85% growth in 2024), financial services, retail, utilities, insurance, and transportation, with over 2,500 customers and more than 100 mid-market/enterprise using AI solutions. It has automated over 600M interactions since inception and employs over 300 people across the US as of July 2025. On July 25, 2024, IntelePeer completed a $140 million strategic growth investment co-led by Savant Growth and VantagePoint Capital Partners, with participation from Coller Capital, Hollyport Capital, Manulife Investment Management, and Achmea. The funding supports expansion of its AI agent portfolio, increased investment in product development, sales, and marketing to accelerate AI business growth, which exceeded 100% year-over-year prior to the round. In fiscal year 2024, IntelePeer reported record results with AI-related ARR growing over 40%, overall subscription-based business up approximately 45%, bookings surging 82% (90% AI-related), and AI accounting for over 60% of revenue per analyst report. The company handled approximately 165M interactions in H1 2025, with 80% via AI agents, and saw contracted ARR (cARR) for enterprise segment rise 37% and AI cARR up 60% versus H1 2024. Bookings hit records in Q4 2024 and H1 2025, driven by new features like speech-to-text (accuracy from 65% to 94%), SmartAnalytics, and vertical SaaS like SmartAgent for Dental Service Organizations. IntelePeer differentiates with a proprietary AI platform supporting multi-engine compatibility, cloud/hybrid/on-premises deployment, and integrations with CCaaS/UCaaS platforms. Pricing includes per-minute billing and subscriptions starting at $150K annual contract value for enterprises. It received the 2024 CUSTOMER Magazine Product of the Year award for SmartAgent, highlighting ROI like $1.15M for a dental client.
May 2021Undisclosed stageSavant Growth (lead)$35MIntelePeer, a leading Communications Platform as a Service (CPaaS) provider based in Dania Beach, Florida, completed a $110 million funding package on May 25, 2021, consisting of $75 million in convertible notes and debt financing from Sixth Street Growth and $35 million in equity from Savant Growth. This built on a prior credit facility of over $60 million from Sixth Street Growth, bringing the 18-month total funding to over $170 million. The investment aimed to accelerate growth and innovation for its enterprise-centric Atmosphere CPaaS platform, supporting organic expansion through larger sales, marketing, product, and development teams, as well as inorganic growth via acquisitions of complementary technologies. CEO Frank Fawzi highlighted the funding as validation of the company's four-year strategy to evolve from SIP and voice services into a full omnichannel communications solutions provider. IntelePeer emphasized its CPaaS-driven automation and AI-powered customer implementations, positioning it as a frontrunner in the high-value CPaaS space amid market uncertainty. The company had earned accolades including the most innovative privately owned CPaaS provider in Frost & Sullivan's 2019 RADAR, inclusion in Gartner's Market Guide for CPaaS, and major player status in IDC’s MarketScape for Worldwide CPaaS in May 2021. Later developments include a $140 million growth funding and debt financing in July 2024, co-led by Savant Growth and VantagePoint Capital Partners, to advance AI agents for contact center transformation. Overall, IntelePeer has raised approximately $248.5 million across 11 rounds as of the latest data.
May 2021Undisclosed stageSixth Street (lead)$75MIntelePeer is a leading Communications Platform as a Service (CPaaS) provider offering the enterprise-centric Atmosphere CPaaS platform, which enables companies to engage customers through voice, SMS, social messaging, AI-enabled automation, communications routing, and on-demand analytics. On May 25, 2021, IntelePeer announced $110M in new funding, comprising $75M in convertible notes and debt financing from Sixth Street Growth and $35M in equity from Savant Growth. This followed a recent credit facility of over $60M from Sixth Street Growth, bringing the 18-month total to over $170M, aimed at accelerating growth, innovation, product development, customer acquisition, market expansion, and an aggressive acquisition strategy to become the world’s leading CPaaS innovator. The company has been recognized as the most innovative privately-owned CPaaS provider in the 2019 Frost & Sullivan RADAR, included in Gartner’s Market Guide for CPaaS, and named a major player in IDC’s IDC MarketScape: Worldwide CPaaS 2021 Vendor Assessment. IntelePeer’s turnkey solutions are designed for rapid deployment, particularly valuable amid uncertainty, with a focus on dominating the high-value CPaaS space. Later developments include a $55M credit facility in December 2019 from TPG Sixth Street Partners for operating capital to fuel platform innovation and global expansion, and a $140M strategic growth investment and debt financing announced on July 25, 2024, co-led by Savant Growth LLC and VantagePoint Capital Partners, with debt from Vector Capital’s Vector Velocity, supported by Coller Capital, Hollyport Capital, Manulife Investment Management, and Achmea. The 2024 funding supports AI agent development for contact center customer experiences, with CEO Frank Fawzi noting over 100% year-over-year AI business growth and forecasting further acceleration through GenAI-driven intent mapping and automation solutions that integrate with existing infrastructure to reduce costs and improve ROI.
Aug 2015Series EPine River Capital Management (lead)$13M-
Jun 2013Series DNorthcap; Kennet Partners; VantagePoint Capital Partners; EDF Ventures$15M-

Who has invested in IntelePeer?

11 investors have backed IntelePeer across its funding rounds, including VantagePoint Capital Partners, Savant Growth, Sixth Street, Kennet Partners, Manulife Investment Management and Northcap.

Lead investors include Savant Growth, VantagePoint Capital Partners, Sixth Street and Pine River Capital Management.


IntelePeer Investors

Investors in IntelePeer by funding rounds participated
InvestorHQRoundsRoleFirst check
VantagePoint Capital PartnersUnited StatesSan Francisco, CA2LeadJun 2013
Savant GrowthUnited StatesUnited States2LeadMay 2021
NorthcapDenmarkDenmark1ParticipantJun 2013
Coller CapitalUnited KingdomLondon1ParticipantJul 2024
AchmeaNetherlandsUtrecht1ParticipantJul 2024
Kennet PartnersUnited KingdomLondon1ParticipantJun 2013
Sixth StreetUnited StatesSan Francisco, CA1LeadMay 2021
Hollyport CapitalUnited KingdomLondon1ParticipantJul 2024
Manulife Investment ManagementCanadaToronto1ParticipantJul 2024

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Benchmark 350K+ Funding Rounds and Disclosed VC Valuation Multiples

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Acquisitions by IntelePeer

IntelePeer has acquired 1 company to date.

Last acquisition by IntelePeer was on October 1st 2015. IntelePeer acquired Advantone for undisclosed valuation.


Latest Acquisitions by IntelePeer

Advantone
Description
Advantone is a telecommunications carrier offering voice, data, and internet services primarily in Latin America. Headquartered in Miami, Florida, the company provides wholesale connectivity, SIP trunking, and international calling solutions to businesses and resellers. Its network spans Mexico, Colombia, and Peru, with direct peering agreements to major exchanges for low-latency transmission. Advantone delivers managed services including MPLS VPNs and cloud telephony for enterprise clients.
HQ CountryUnited States
HQ City
Fort Lauderdale, FL
Deal Date1 Oct 2015
Valuationundisclosed
EV/Revenue
EV/EBITDA

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IntelePeer Competitors

IntelePeer competitors include listed companies like Selvas AI and Snowflake, and private ones like Genesys, Wonderful, Parloa and Anthropic.

Public and private companies comparable to IntelePeer
CompanyHQStatusRevenueEBITDAValuationRevenue Multiple
GenesysUnited StatesSan Francisco, CAPrivate$2.1B$900M$15B7.1x
WonderfulNetherlandsAmsterdamPrivate$100M-$5B50.0x
ParloaGermanyBerlinPrivate$50M-$3B60.0x
Selvas AISouth KoreaSouth KoreaPublicly listed$84M($65K)$170M3.3x
AnthropicUnited StatesSan Francisco, CAPrivate$47B-$965B20.5x
SnowflakeUnited StatesUnited StatesPublicly listed$4.7B($1.3B)$119B21.0x

IntelePeer Public Comps

IntelePeer is still privately-owned, but its public comps include Palantir, Snowflake, Atlassian, Z.ai, Twilio, Zoom, IonQ, iFlytek, MiniMax Group and Dropbox.

Last FYEV/RevenueEV/EBITDA
RevenueEBITDALast FYLTM2027ELast FYLTM2027E
Palantir$4.5B$1.5B92.6x58.1x285.0x97.4x
Snowflake$4.7B($1.3B)25.6x21.0x(94.1x)121.7x
Atlassian$6.6B$142M7.4x7.2x342.1x23.7x
Z.ai$108M($658M)422.9x65.9x(69.4x)(73.0x)
Twilio$5.1B$251M7.1x6.3x144.6x30.2x
Zoom$4.9B$2.6B4.0x3.9x7.7x9.1x
IonQ$130M($531M)109.9x40.3x(26.9x)(39.1x)
iFlytek$4B$465M3.7x3.4x31.7x40.6x

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Common questions about IntelePeer

When was IntelePeer founded?IntelePeer was founded in 2003.
Where is IntelePeer headquartered?IntelePeer is headquartered in Fort Lauderdale, FL, United States.
Is IntelePeer publicly listed?No, IntelePeer is a private, VC-backed company.
How much funding has IntelePeer raised?IntelePeer has raised $278M across 5 funding rounds.
What was IntelePeer's last funding round?IntelePeer's last funding round was a $140M undisclosed-stage round in July 2024, led by Savant Growth and VantagePoint Capital Partners.
Who are IntelePeer's investors?IntelePeer's investors include VantagePoint Capital Partners, Savant Growth, Northcap, Coller Capital, Achmea, Kennet Partners, Sixth Street, Hollyport Capital, Manulife Investment Management, EDF Ventures and 1 other.
Which companies are comparable to IntelePeer?Companies comparable to IntelePeer include Genesys, Wonderful, Parloa, Selvas AI, Anthropic and Snowflake.
How many companies has IntelePeer acquired?IntelePeer has acquired 1 company, including Advantone.

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