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- IntelePeer
IntelePeer Funding, Investors & Competitors
IntelePeer has raised $278M across 5 funding rounds, most recently a $140M undisclosed-stage round in July 2024.
Last IntelePeer funding round
$140M
Undisclosed stage · Jul 2024
Cumulative funding IntelePeer raised
$278M
across 5 funding rounds
Key investors in IntelePeer
VantagePoint Capital Partners
Savant Growth
Sixth Street
Kennet Partners
Manulife Investment Management
Northcap
Pine River Capital Management
Coller Capital
About IntelePeer
IntelePeer is a Los Angeles-headquartered communications platform using generative AI for customer engagement automation. Its SmartCX suite handles inbound calls, SMS, and voicebots, integrating with Salesforce and Zendesk. The company processes billions of interactions yearly for enterprises in healthcare and finance. Founded in 2003, IntelePeer achieved SOC 2 Type II compliance and partners with Twilio for CPaaS. It launched AI-powered agent assist in 2023 to reduce handle times by routing complex queries.
Founded
2003
HQ
Website
Status
Privately held
Customer focus
B2B
Revenue model
Usage-based, Subscription
IntelePeer Funding History
IntelePeer has raised a total of $278M across 5 funding rounds.
IntelePeer's first fundraising round was a $15M Series D in June 2013. The most recent completed round was a $140M undisclosed-stage round in July 2024.
IntelePeer funding rounds
| Date | Stage | Investors | Raised | Deal Summary |
|---|---|---|---|---|
| Jul 2024 | Undisclosed stage | Savant Growth (lead); VantagePoint Capital Partners (lead); Coller Capital; Achmea; Hollyport Capital; Manulife Investment Management | $140M | IntelePeer is a leading AI-powered Communications Automation provider and full-stack conversational AI platform, offering enterprise-grade solutions for omnichannel customer interactions across voice, messaging, and digital channels. The company focuses on automating contact centers with AI agents like SmartAgent, achieving high self-serve rates (up to 70-90%) and significant labor cost savings for customers, such as a Fortune 100 company on track to save over $100M annually. Key verticals include healthcare (serving over 1,500 clinics and 85% growth in 2024), financial services, retail, utilities, insurance, and transportation, with over 2,500 customers and more than 100 mid-market/enterprise using AI solutions. It has automated over 600M interactions since inception and employs over 300 people across the US as of July 2025. On July 25, 2024, IntelePeer completed a $140 million strategic growth investment co-led by Savant Growth and VantagePoint Capital Partners, with participation from Coller Capital, Hollyport Capital, Manulife Investment Management, and Achmea. The funding supports expansion of its AI agent portfolio, increased investment in product development, sales, and marketing to accelerate AI business growth, which exceeded 100% year-over-year prior to the round. In fiscal year 2024, IntelePeer reported record results with AI-related ARR growing over 40%, overall subscription-based business up approximately 45%, bookings surging 82% (90% AI-related), and AI accounting for over 60% of revenue per analyst report. The company handled approximately 165M interactions in H1 2025, with 80% via AI agents, and saw contracted ARR (cARR) for enterprise segment rise 37% and AI cARR up 60% versus H1 2024. Bookings hit records in Q4 2024 and H1 2025, driven by new features like speech-to-text (accuracy from 65% to 94%), SmartAnalytics, and vertical SaaS like SmartAgent for Dental Service Organizations. IntelePeer differentiates with a proprietary AI platform supporting multi-engine compatibility, cloud/hybrid/on-premises deployment, and integrations with CCaaS/UCaaS platforms. Pricing includes per-minute billing and subscriptions starting at $150K annual contract value for enterprises. It received the 2024 CUSTOMER Magazine Product of the Year award for SmartAgent, highlighting ROI like $1.15M for a dental client. |
| May 2021 | Undisclosed stage | Savant Growth (lead) | $35M | IntelePeer, a leading Communications Platform as a Service (CPaaS) provider based in Dania Beach, Florida, completed a $110 million funding package on May 25, 2021, consisting of $75 million in convertible notes and debt financing from Sixth Street Growth and $35 million in equity from Savant Growth. This built on a prior credit facility of over $60 million from Sixth Street Growth, bringing the 18-month total funding to over $170 million. The investment aimed to accelerate growth and innovation for its enterprise-centric Atmosphere CPaaS platform, supporting organic expansion through larger sales, marketing, product, and development teams, as well as inorganic growth via acquisitions of complementary technologies. CEO Frank Fawzi highlighted the funding as validation of the company's four-year strategy to evolve from SIP and voice services into a full omnichannel communications solutions provider. IntelePeer emphasized its CPaaS-driven automation and AI-powered customer implementations, positioning it as a frontrunner in the high-value CPaaS space amid market uncertainty. The company had earned accolades including the most innovative privately owned CPaaS provider in Frost & Sullivan's 2019 RADAR, inclusion in Gartner's Market Guide for CPaaS, and major player status in IDC’s MarketScape for Worldwide CPaaS in May 2021. Later developments include a $140 million growth funding and debt financing in July 2024, co-led by Savant Growth and VantagePoint Capital Partners, to advance AI agents for contact center transformation. Overall, IntelePeer has raised approximately $248.5 million across 11 rounds as of the latest data. |
| May 2021 | Undisclosed stage | Sixth Street (lead) | $75M | IntelePeer is a leading Communications Platform as a Service (CPaaS) provider offering the enterprise-centric Atmosphere CPaaS platform, which enables companies to engage customers through voice, SMS, social messaging, AI-enabled automation, communications routing, and on-demand analytics. On May 25, 2021, IntelePeer announced $110M in new funding, comprising $75M in convertible notes and debt financing from Sixth Street Growth and $35M in equity from Savant Growth. This followed a recent credit facility of over $60M from Sixth Street Growth, bringing the 18-month total to over $170M, aimed at accelerating growth, innovation, product development, customer acquisition, market expansion, and an aggressive acquisition strategy to become the world’s leading CPaaS innovator. The company has been recognized as the most innovative privately-owned CPaaS provider in the 2019 Frost & Sullivan RADAR, included in Gartner’s Market Guide for CPaaS, and named a major player in IDC’s IDC MarketScape: Worldwide CPaaS 2021 Vendor Assessment. IntelePeer’s turnkey solutions are designed for rapid deployment, particularly valuable amid uncertainty, with a focus on dominating the high-value CPaaS space. Later developments include a $55M credit facility in December 2019 from TPG Sixth Street Partners for operating capital to fuel platform innovation and global expansion, and a $140M strategic growth investment and debt financing announced on July 25, 2024, co-led by Savant Growth LLC and VantagePoint Capital Partners, with debt from Vector Capital’s Vector Velocity, supported by Coller Capital, Hollyport Capital, Manulife Investment Management, and Achmea. The 2024 funding supports AI agent development for contact center customer experiences, with CEO Frank Fawzi noting over 100% year-over-year AI business growth and forecasting further acceleration through GenAI-driven intent mapping and automation solutions that integrate with existing infrastructure to reduce costs and improve ROI. |
| Aug 2015 | Series E | Pine River Capital Management (lead) | $13M | - |
| Jun 2013 | Series D | Northcap; Kennet Partners; VantagePoint Capital Partners; EDF Ventures | $15M | - |
Who has invested in IntelePeer?
11 investors have backed IntelePeer across its funding rounds, including VantagePoint Capital Partners, Savant Growth, Sixth Street, Kennet Partners, Manulife Investment Management and Northcap.
Lead investors include Savant Growth, VantagePoint Capital Partners, Sixth Street and Pine River Capital Management.
IntelePeer Investors
| Investor | HQ | Rounds | Role | First check |
|---|---|---|---|---|
| 2 | Lead | Jun 2013 | ||
| 2 | Lead | May 2021 | ||
| 1 | Participant | Jun 2013 | ||
| 1 | Participant | Jul 2024 | ||
| 1 | Participant | Jul 2024 | ||
| 1 | Participant | Jun 2013 | ||
| 1 | Lead | May 2021 | ||
| 1 | Participant | Jul 2024 | ||
| 1 | Participant | Jul 2024 | ||
This data is available for Pro users. Sign up to see all 11 IntelePeer investors. Start Free Trial | ||||
Benchmark 350K+ Funding Rounds and Disclosed VC Valuation Multiples
Sign up to see data on 350K+ funding rounds and disclosed revenue and EBITDA valuation multiples, from seed, through growth stage, to pre-IPO.
Start Free TrialAcquisitions by IntelePeer
IntelePeer has acquired 1 company to date.
Last acquisition by IntelePeer was on October 1st 2015. IntelePeer acquired Advantone for undisclosed valuation.
Latest Acquisitions by IntelePeer
| Description | Advantone is a telecommunications carrier offering voice, data, and internet services primarily in Latin America. Headquartered in Miami, Florida, the company provides wholesale connectivity, SIP trunking, and international calling solutions to businesses and resellers. Its network spans Mexico, Colombia, and Peru, with direct peering agreements to major exchanges for low-latency transmission. Advantone delivers managed services including MPLS VPNs and cloud telephony for enterprise clients. |
| HQ Country | |
| HQ City | Fort Lauderdale, FL |
| Deal Date | 1 Oct 2015 |
| Valuation | undisclosed |
| EV/Revenue | |
| EV/EBITDA | |
This data is available for Pro users. Sign up to see all IntelePeer acquisitions and their M&A valuation multiples. Start Free Trial | |
IntelePeer Competitors
IntelePeer competitors include listed companies like Selvas AI and Snowflake, and private ones like Genesys, Wonderful, Parloa and Anthropic.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
| Private | $2.1B | $900M | $15B | 7.1x | ||
| Private | $100M | - | $5B | 50.0x | ||
| Private | $50M | - | $3B | 60.0x | ||
| Publicly listed | $84M | ($65K) | $170M | 3.3x | ||
| Private | $47B | - | $965B | 20.5x | ||
| Publicly listed | $4.7B | ($1.3B) | $119B | 21.0x |
IntelePeer Public Comps
IntelePeer is still privately-owned, but its public comps include Palantir, Snowflake, Atlassian, Z.ai, Twilio, Zoom, IonQ, iFlytek, MiniMax Group and Dropbox.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $4.5B | $1.5B | 92.6x | 58.1x | 285.0x | 97.4x | |||
| $4.7B | ($1.3B) | 25.6x | 21.0x | (94.1x) | 121.7x | |||
| $6.6B | $142M | 7.4x | 7.2x | 342.1x | 23.7x | |||
| $108M | ($658M) | 422.9x | 65.9x | (69.4x) | (73.0x) | |||
| $5.1B | $251M | 7.1x | 6.3x | 144.6x | 30.2x | |||
| $4.9B | $2.6B | 4.0x | 3.9x | 7.7x | 9.1x | |||
| $130M | ($531M) | 109.9x | 40.3x | (26.9x) | (39.1x) | |||
| $4B | $465M | 3.7x | 3.4x | 31.7x | 40.6x | |||
This data is available for Pro users. Sign up to see all IntelePeer competitors and their valuation data. Start Free Trial | ||||||||
Common questions about IntelePeer
| When was IntelePeer founded? | IntelePeer was founded in 2003. |
| Where is IntelePeer headquartered? | IntelePeer is headquartered in Fort Lauderdale, FL, United States. |
| Is IntelePeer publicly listed? | No, IntelePeer is a private, VC-backed company. |
| How much funding has IntelePeer raised? | IntelePeer has raised $278M across 5 funding rounds. |
| What was IntelePeer's last funding round? | IntelePeer's last funding round was a $140M undisclosed-stage round in July 2024, led by Savant Growth and VantagePoint Capital Partners. |
| Who are IntelePeer's investors? | IntelePeer's investors include VantagePoint Capital Partners, Savant Growth, Northcap, Coller Capital, Achmea, Kennet Partners, Sixth Street, Hollyport Capital, Manulife Investment Management, EDF Ventures and 1 other. |
| Which companies are comparable to IntelePeer? | Companies comparable to IntelePeer include Genesys, Wonderful, Parloa, Selvas AI, Anthropic and Snowflake. |
| How many companies has IntelePeer acquired? | IntelePeer has acquired 1 company, including Advantone. |
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