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Assembled Valuation, Funding & Investors
Assembled is valued at $1B as of March 2021.
Last Assembled valuation
$1B
Series A · Mar 2021
Last Assembled funding round
$51M
Series B · May 2022
Cumulative funding Assembled raised
$71M
across 3 funding rounds
Key investors in Assembled
Basis Set Ventures
Emergence Capital
Stripe
New Enterprise Associates
Felicis
SignalFire
About Assembled
Assembled is a San Francisco-based workforce management platform founded in 2018 for scaling customer support operations. It automates volume forecasting across chat, email, phone, and social channels while generating staffing plans and cross-time-zone schedules. Integrations with Google Calendar and Slack enhance individual access, and unified metrics track response times organization-wide.
Founded
2018
HQ
Website
Status
Privately held
Customer focus
B2B
Revenue model
Subscription
Valuation
$1B (Mar 2021)
Assembled Valuation
Assembled is currently valued at $1B, based on its Series A in March 2021.
The $17M round was led by Emergence Capital, with participation from Stripe, Felicis and Basis Set Ventures.
Assembled valuation by funding round
| Date | Stage | Valuation |
|---|---|---|
| Mar 2021 | Series A | $1B |
Assembled Funding History
Assembled has raised a total of $71M across 3 funding rounds.
Assembled's first fundraising round was a $3M seed round in March 2020. The most recent completed round was a $51M Series B in May 2022.
Assembled funding rounds
| Date | Stage | Investors | Raised | Valuation | Deal Summary |
|---|---|---|---|---|---|
| May 2022 | Series B | New Enterprise Associates (lead); Emergence Capital; Basis Set Ventures | $51M | - | Assembled is a workforce management platform for modern customer support teams, offering tools for forecasting support volume, automated scheduling, analytics, and reporting to help companies like Stripe, GoFundMe, Harry's, Looker, Zoom, Brooks Running, Asana, Wynn, Color Genomics, and Restaurants Brands International deliver efficient customer experiences. Founded by Stripe alumni in 2018 and based in San Francisco, the company integrates AI and human expertise to address operational and staffing challenges in distributed work environments amid trends like the Great Resignation. The Series B round on May 26, 2022, raised $51 million led by New Enterprise Associates (NEA), with participation from existing investors Emergence Capital and Basis Set Ventures, following a prior $16.6 million Series A in March 2021 led by Emergence Capital, bringing total funding to approximately $70.7 million. Funds were allocated to accelerate product development, including revamped scheduling, agent scorecards, algorithmic automations, and integrations with CX partners like UJET, Five9, and MaestroQA; expand hiring across sales, marketing, partnerships, and UX with talent from Shopify, Atlassian, Flexport, and Stripe; and scale for enterprise customers. Assembled tripled its customer base and grew its team by 5x during this period. The round positioned Assembled to capitalize on rising demand for support workforce management, with NEA partner Vanessa Larco noting its impact on customers. |
| Mar 2021 | Series A | Emergence Capital (lead); Stripe; Felicis; Basis Set Ventures | $17M | $1B | Assembled develops a workforce management platform for customer support teams, helping with forecasting, scheduling, and analytics to improve customer experiences. Customers include Stripe, GoFundMe, Harry’s, and Looker. In March 2021, Assembled raised $16.6 million in a Series A round led by Emergence Capital, with participation from Basis Set Ventures, Felicis, and Stripe. The round funded team expansion, product enhancements, and scaling operations amid growing demand. Total funding at the time reached approximately $19.7 million. |
| Mar 2020 | Seed | Stripe (lead); SignalFire; Basis Set Ventures | $3M | - | Assembled raised $3.1 million in a seed round in March 2020 led by Stripe, with participation from Basis Set Ventures and SignalFire. The funding supported development of the initial version of its platform and market validation for workforce management solutions. Assembled provides a unified platform that integrates AI and human expertise to help organizations scale customer support teams. The company continued fundraising with a $16.6 million Series A in March 2021 led by Emergence Capital to expand the team and enhance product features. This was followed by a $51 million Series B in May 2022 led by New Enterprise Associates to accelerate product development and enterprise scaling. Total funding raised across these rounds reached $70.7 million. |
Who has invested in Assembled?
6 investors have backed Assembled across its funding rounds, including Basis Set Ventures, Emergence Capital, Stripe, New Enterprise Associates, Felicis and SignalFire.
Lead investors include New Enterprise Associates, Emergence Capital and Stripe.
Assembled Investors
| Investor | HQ | Rounds | Role | First check |
|---|---|---|---|---|
| 3 | Participant | Mar 2020 | ||
| 2 | Lead | Mar 2020 | ||
| 2 | Lead | Mar 2021 | ||
| 1 | Participant | Mar 2020 | ||
This data is available for Pro users. Sign up to see all 6 Assembled investors. Start Free Trial | ||||
Benchmark 350K+ Funding Rounds and Disclosed VC Valuation Multiples
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Start Free TrialAssembled Competitors
Assembled competitors include listed companies like Freee and ATOSS Software, and private ones like Homebase, Payactiv, Awardco and Beamery.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
| Private | - | - | $550M | - | ||
| Private | - | - | $500M | - | ||
| Private | - | - | $1B | - | ||
| Private | - | - | $1B | - | ||
| Publicly listed | $214M | $6M | $1.5B | 4.8x | ||
| Publicly listed | $218M | $84M | $1.7B | 6.4x |
Assembled Public Comps
Assembled is still privately-owned, but its public comps include RWS Holdings, Teamshares, Freee, Nordtech Group, ATOSS Software, AdvancedAdvT, Beisen Holding, CS Disco, Zaggle Prepaid Ocean and Asure Software.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $927M | ($26M) | 0.7x | 0.7x | (27.2x) | 4.8x | |||
| $472M | ($23M) | 1.7x | 1.4x | (35.0x) | 33.2x | |||
| $214M | $6M | 6.3x | 4.8x | 237.7x | 65.4x | |||
| $72M | $15M | 5.1x | - | 25.2x | - | |||
| $218M | $84M | 7.0x | 6.4x | 18.2x | 17.1x | |||
| $72M | $13M | 2.5x | 2.4x | 14.1x | 8.9x | |||
| $165M | $2M | 0.3x | 0.3x | 22.3x | 5.2x | |||
| $157M | ($44M) | 1.1x | 1.0x | (4.0x) | (22.1x) | |||
This data is available for Pro users. Sign up to see all Assembled competitors and their valuation data. Start Free Trial | ||||||||
Common questions about Assembled
| When was Assembled founded? | Assembled was founded in 2018. |
| Where is Assembled headquartered? | Assembled is headquartered in San Francisco, CA, United States. |
| Is Assembled publicly listed? | No, Assembled is a private, VC-backed company. |
| What is Assembled's valuation? | Assembled was last valued at $1B in its Series A in March 2021. |
| How much funding has Assembled raised? | Assembled has raised $71M across 3 funding rounds. |
| What was Assembled's last funding round? | Assembled's last funding round was a $51M Series B in May 2022, led by New Enterprise Associates. |
| Who are Assembled's investors? | Assembled's investors include Basis Set Ventures, Stripe, Emergence Capital, SignalFire, New Enterprise Associates and Felicis. |
| Which companies are comparable to Assembled? | Companies comparable to Assembled include Homebase, Payactiv, Awardco, Beamery, Freee and ATOSS Software. |
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