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ServiceNow Inc provides software solutions to structure and automate various business processes via a SaaS delivery model. The company primarily focuses on the IT function for enterprise customers. ServiceNow began with IT service management, expanded within the IT function, and more recently directed its workflow automation logic to functional areas beyond IT, notably customer service, HR service delivery, and security operations. ServiceNow also offers an application development platform as a service.

Datadog is a cloud-native company that focuses on analyzing machine data. The firm's product portfolio, delivered via software as a service, enables clients to monitor and analyze their entire information technology infrastructure, from servers to applications and Python scripts. Datadog's platform can ingest and analyze large amounts of machine-generated data in real time, allowing clients to utilize it for a variety of applications throughout their businesses to ensure uptime and latency objectives.

Verisign is an operator of critical infrastructure within the domain name system, or DNS. As the registry for some of the world’s most popular TLDs, .com and .net, Verisign directs DNS resolvers to the appropriate registry where IP addresses are stored. Verisign’s control over its TLDs is regulated by ICANN and the NTIA and are subject to contract renewal every six years. The company generates revenue through annual subscriptions allowing customers to use .com and .net as their TLD of choice for their respective websites.

Dynatrace is a software-as-a-service company that enables customers to monitor and analyze their information technology infrastructure, from servers to applications and Python scripts. Dynatrace’s unified platform can ingest and analyze large amounts of machine-generated data in real time, allowing clients to optimize their business for service-level objectives and ensure uptime.

NinjaOne is an endpoint management platform that unifies remote monitoring, patching, and security for IT administrators. Austin-headquartered, it serves managed service providers and internal teams handling Windows, Mac, and Linux devices. The software excels in automated patch deployment across thousands of endpoints, reducing deployment time by hours. NinjaOne integrates with tools like Microsoft Intune and ConnectWise, offering backup capabilities and one-click remote access. Recognized as the top-rated solution on G2 across endpoint management, RMM, and backup categories, it processes alerts in real-time to minimize downtime.

Elastic is a software company that specializes in AI-search, observability, and security deployments. Its search division offers both traditional keyword search and vector search methods to enable more context-aware querying. The software has open-source origins but generates revenue through valuable add-ons, including simplified data orchestration and server scaling techniques.

Tanium is a Kirkland-headquartered platform for real-time endpoint security and management across millions of devices. It enables IT teams in enterprises and governments to query operating systems, applications, and hardware states instantly. Founded in 2007, Tanium serves clients like the US Department of Defense, JPMorgan Chase, and Walmart from data centers in the US and Europe.

CommVault Systems Inc provides cyber resiliency solutions designed to help the enterprise protect, secure, and recover its data, applications, and identity systems in a world of increasing cyber threats and attacks. Its offerings provide cyber resilience, including data protection, cyber recovery, data security, and governance, aiming to enable customers to continue business. The company delivers its solutions through Commvault Cloud, a cloud native platform that unifies data security, cyber recovery and identity resilience across on-premises, hybrid, multi-cloud, and software-as-a-service environments. It sells its offerings through subscription-based arrangements, including SaaS and term-based subscriptions, and also offers perpetual licenses, customer support, and professional services.

Open Text Corp is engaged in the design, development, marketing, and sale of Information Management software and solutions. Its software allows clients to archive, aggregate, retrieve, and search unstructured information (such as documents, e-mail, and presentations). Its platform and services provide secure and scalable solutions for enterprises, SMBs, governments, and consumers around the world. The company's solutions are marketed and delivered on the OpenText Cloud Platform, which is a comprehensive Information Management platform consisting of six business clouds; Content Cloud, Cybersecurity Cloud, Application Automation Cloud, Business Network Cloud, IT Operations Management Cloud, and Analytics Cloud. Geographically, it derives maximum revenue from the United States.

SonarSource is a Geneva-headquartered provider of code quality and security analysis tools. Its SonarQube platform scans applications in over 30 programming languages including Java, JavaScript, C++, and Python, integrating with CI/CD pipelines like Jenkins and GitHub Actions. Adopted by more than 400,000 organizations and Fortune 500 firms such as Cisco, Deutsche Bank, and Samsung, the open-source Community Edition and commercial Enterprise Edition detect 5,000+ coding rules to minimize vulnerabilities and technical debt.

Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions.

JumpCloud is a cloud directory platform enabling zero-trust access to resources from any device. Louisville, Colorado-headquartered and founded in 2012, it manages identities and devices for 180,000 organizations worldwide, including Cars.com and Foursquare. Backed by investors like General Atlantic, the service integrates with Microsoft Entra ID and supports RADIUS authentication.

Beijing Ultrapower Software Co Ltd is an IT operations and maintenance service provider in China. It offers enterprise-oriented IT consulting, solutions, software products, and project implementing and operation services. The company focuses on the use of information technology to promote industrial development and social progress and improve people's work and life quality.

CIQ is an Austin-based provider of enterprise support for open-source infrastructure software including Rocky Linux, Kata Containers, and OpenShift. Founded by former CentOS leaders in 2021, it delivers 24/7 SLAs to Fortune 500 clients like financial institutions and cloud providers worldwide.

Kaseya is a cloud-based IT automation platform for managed service providers and internal IT teams. It delivers remote monitoring, patch management via K2, audit and inventory tracking, system alerts, PC remote access with Live Connect, backup solutions, endpoint security, and desktop migration across servers, workstations, and distributed networks.

BigPanda is a Mountain View-headquartered AIOps platform that helps IT operations teams at enterprises detect and resolve incidents using Open Box Machine Learning. The software correlates alerts from monitoring tools, automates root cause analysis, and integrates with service desks like ServiceNow. Customers including Intel, TiVo, Turner Broadcasting, and Workday use it to cut mean time to resolution by up to 90 percent. Founded in 2012, BigPanda processes billions of events monthly across hybrid cloud environments.

PagerDuty Inc is a digital operations management platform that manages urgent and mission-critical work for a modern, digital business. Its PagerDuty Operations Cloud combines artificial intelligence (AI) operations (AIOps), automation, customer service operations, and incident management with a generative AI assistant to create a flexible, resilient, and scalable platform to protect revenue and improve customer experience, improve operational efficiency, and mitigate the risk of operational failures. The company generates revenue predominantly from cloud-hosted software subscription fees and term-license software subscription fees. Geographically, the firm derives a majority of its revenue from the United States and the rest from International markets.

Electric is a New York City-based provider of AI-powered IT management platforms tailored for small and mid-sized businesses across North America. Launched in 2016, its unified platform handles real-time IT support through over 100 technicians, alongside cybersecurity, endpoint management, network monitoring, cloud applications, employee lifecycle automation, procurement, and analytics. The company supports nearly 1,000 clients encompassing 45,000 end-users in sectors like technology, finance, and healthcare.