Serval Valuation, Funding & Investors

Dash0 is a Berlin-based observability platform adhering to OpenTelemetry standards for monitoring applications, infrastructure, Kubernetes clusters, and websites. It delivers resource-centric metrics, traces, logs, synthetic tests, dashboards, and alerting through integrations with PromQL, Perses, and Grafana. The platform offers cost transparency and simple pricing based on data volume, requiring no vendor lock-in. Dash0 supports engineering teams at scale, processing billions of data points daily for real-time anomaly detection and performance optimization.

GoGuardian is a Chromebook management platform equipping educators with tools to safeguard students online and optimize device usage in classrooms. Deployed in over 25 million devices across U.S. school districts, it filters harmful content, blocks distractions, and provides real-time insights into student activity. Analytics dashboards track engagement patterns, while administrative controls enforce policies during lessons, supporting personalized instruction in K-12 environments from its San Diego headquarters.

Electric is a New York City-based provider of AI-powered IT management platforms tailored for small and mid-sized businesses across North America. Launched in 2016, its unified platform handles real-time IT support through over 100 technicians, alongside cybersecurity, endpoint management, network monitoring, cloud applications, employee lifecycle automation, procurement, and analytics. The company supports nearly 1,000 clients encompassing 45,000 end-users in sectors like technology, finance, and healthcare.

PagerDuty Inc is a digital operations management platform that manages urgent and mission-critical work for a modern, digital business. Its PagerDuty Operations Cloud combines artificial intelligence (AI) operations (AIOps), automation, customer service operations, and incident management with a generative AI assistant to create a flexible, resilient, and scalable platform to protect revenue and improve customer experience, improve operational efficiency, and mitigate the risk of operational failures. The company generates revenue predominantly from cloud-hosted software subscription fees and term-license software subscription fees. Geographically, the firm derives a majority of its revenue from the United States and the rest from International markets.

ScienceLogic is a Reston-headquartered provider of AI-powered IT monitoring for hybrid cloud environments. Its SL1 platform serves over 50,000 instances for enterprises like Citibank and government agencies, delivering real-time visibility across on-premises, AWS, Azure, and hybrid infrastructures with automated workflows.

BigPanda is a Mountain View-headquartered AIOps platform that helps IT operations teams at enterprises detect and resolve incidents using Open Box Machine Learning. The software correlates alerts from monitoring tools, automates root cause analysis, and integrates with service desks like ServiceNow. Customers including Intel, TiVo, Turner Broadcasting, and Workday use it to cut mean time to resolution by up to 90 percent. Founded in 2012, BigPanda processes billions of events monthly across hybrid cloud environments.

Nile is a Santa Clara-based networking company delivering enterprise access services powered by AI architecture. The Nile Access Service provides zero-trust security, wired and wireless connectivity, and performance SLAs in a cloud-managed model. Deployed in over 1,000 locations across North America, it serves sectors like healthcare and finance including clients such as Kaiser Permanente. Founded in 2021, Nile reduces IT operational costs through automation replacing legacy Wi-Fi controllers and firewalls.

Datagroup SE is a Germany-based company. The company business activities include the operation of IT infrastructures, distribution, provision of IT services, technology consulting and the development of IT solutions. Its operating segments include Services and Solutions and Consulting. The company generates maximum revenue from the Services segment. The services segment mainly provides IT services. Geographically, it derives a majority of revenue from Germany.

Automox is an AI-driven IT automation platform for endpoint management across Windows, macOS, and Linux devices. Headquartered in Boulder, Colorado, the cloud-based service enables patch deployment, configuration enforcement, and security compliance without on-premises infrastructure. It supports organizations by automating vulnerability remediation and policy updates for fleets exceeding thousands of endpoints.

Kaseya is a cloud-based IT automation platform for managed service providers and internal IT teams. It delivers remote monitoring, patch management via K2, audit and inventory tracking, system alerts, PC remote access with Live Connect, backup solutions, endpoint security, and desktop migration across servers, workstations, and distributed networks.

CIQ is an Austin-based provider of enterprise support for open-source infrastructure software including Rocky Linux, Kata Containers, and OpenShift. Founded by former CentOS leaders in 2021, it delivers 24/7 SLAs to Fortune 500 clients like financial institutions and cloud providers worldwide.

Atera is a Tel Aviv-headquartered provider of an all-in-one remote monitoring and management platform combining RMM, professional services automation, and remote access for managed service providers. The AI-powered platform automates ticketing, scripting, and patching across Windows, Mac, and Linux endpoints. Atera integrates with QuickBooks, ConnectWise, and Microsoft Teams. Serving 8,000 MSPs globally, the company offers per-technician pricing. Launched in 2014, Atera expanded to include network discovery and cybersecurity modules.

Honeycomb is a San Francisco-based provider of full-stack observability platforms for software engineering teams. The service ingests high-cardinality event data to enable querying and visualization of production system behaviors. Engineering teams at companies like Shopify and PagerDuty use it for incident debugging, performance optimization, and release confidence. Founded in 2016, Honeycomb supports dynamic querying across petabyte-scale datasets with sub-second response times. Its Query Builder tool and OpenTelemetry integration streamline instrumentation for microservices and serverless architectures.

Beijing Ultrapower Software Co Ltd is an IT operations and maintenance service provider in China. It offers enterprise-oriented IT consulting, solutions, software products, and project implementing and operation services. The company focuses on the use of information technology to promote industrial development and social progress and improve people's work and life quality.

JumpCloud is a cloud directory platform enabling zero-trust access to resources from any device. Louisville, Colorado-headquartered and founded in 2012, it manages identities and devices for 180,000 organizations worldwide, including Cars.com and Foursquare. Backed by investors like General Atlantic, the service integrates with Microsoft Entra ID and supports RADIUS authentication.

Mezmo is a San Francisco-headquartered observability platform that ingests, processes, and routes log, metrics, and trace data across multi-cloud environments including AWS, Azure, and Google Cloud. Formerly known as LogDNA since its rebranding in 2023, the platform equips engineering teams with real-time search, alerting, and visualization tools tailored for application performance monitoring, security incident response, and regulatory compliance such as GDPR and HIPAA. It integrates seamlessly with Kubernetes, Docker, and serverless architectures to handle high-volume telemetry from distributed systems. Mezmo supports global enterprises in sectors like technology, finance, and healthcare by providing scalable data pipelines and automated workflows.

Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions.