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- Serval
Serval Valuation, Funding & Investors
Serval is valued at $3B as of October 2026.
Last Serval valuation
$3B
Series C · Oct 2026
Last Serval funding round
$150M
Series C · Oct 2026
Cumulative funding Serval raised
$272M
across 3 funding rounds
Key investors in Serval
General Catalyst
Redpoint
Sequoia Capital
First Round Capital
Bessemer Venture Partners
BoxGroup
About Serval
Serval is a San Francisco-headquartered AI-native IT service management platform automating incident resolution and workflows for DevOps teams. The platform integrates with tools like Jira, Slack, and ServiceNow, using natural language processing to triage alerts and predict outages. Serval handles over 1 million incidents monthly for clients in tech and finance, reducing resolution times by automating 70 percent of routine tasks. It features conversational AI agents for self-service and analytics dashboards for IT metrics. Founded in 2022, Serval raised Series A funding to expand enterprise integrations.
Founded
2024
HQ
Website
Status
Privately held
Customer focus
B2B
Revenue model
Subscription
Valuation
$3B (Oct 2026)
Serval Valuation
Serval is currently valued at $3B, based on its Series C in October 2026. Read the announcement ↗
The $150M round was led by Sequoia Capital, with participation from General Catalyst, Redpoint, Conviction, First Round Capital, Evantic Capital and 2 other investors.
Serval's valuation has grown 13x from $232M at its Series A in October 2025 to $3B in October 2026, across 3 priced rounds.
Serval valuation by funding round
| Date | Stage | Valuation |
|---|---|---|
| Oct 2026 | Series C | $3B |
| Dec 2025 | Series B | $1B |
| Oct 2025 | Series A | $232M |
Serval Funding History
Serval has raised a total of $272M across 3 funding rounds.
Serval's first fundraising round was a $47M Series A in October 2025. The most recent completed round was a $150M Series C in October 2026.
Serval funding rounds
| Date | Stage | Investors | Raised | Valuation | Deal Summary |
|---|---|---|---|---|---|
| Oct 2026 | Series C | Sequoia Capital (lead); General Catalyst; Redpoint; Conviction; First Round Capital; Evantic Capital; Elad Gil; Headline | $150M | $3B | Serval raised a $150 million Series C at a $3 billion valuation, announced in October 2026 and led by Sequoia. Existing investors Elad Gil, Evantic, First Round, General Catalyst and Redpoint took part, as did new investors Conviction and Headline. The round brings Serval's total funding to $277 million and is its third in 12 months, following a $75 million Series B led by Sequoia in December 2025 at a $1 billion valuation and a $47 million Series A led by Redpoint in October 2025. Serval said its annual recurring revenue has doubled every quarter since the Series B, driven by adoption among large enterprises. Serval is a San Francisco-based enterprise service management and automation platform led by founder and chief executive Jake Stauch. Its Catalyst automation agent lets employees in IT, HR, finance, security, legal and other functions automate work without engineering skills, and its customers include Ramp, SeatGeek, Perplexity and Mercor. |
| Dec 2025 | Series B | Sequoia Capital (lead); General Catalyst; Redpoint; Meritech Capital Partners | $75M | $1B | Serval is an AI-powered enterprise automation platform founded in 2024, initially focused on IT support tasks like troubleshooting, access provisioning, and employee onboarding, but expanding into HR, finance, legal, security, and engineering workflows. The company automates over 50% of IT support tickets for customers including Perplexity and Together AI, positioning itself as an AI-native system of record that replaces legacy IT service management (ITSM) tools and siloed workflow applications. Serval integrates with tools like Slack and enables end-to-end automation via simple natural language instructions, drawing comparisons to early ServiceNow. In December 2025, Serval raised $75 million in a Series B round led by Sequoia Capital at a $1 billion post-money valuation, preempted due to rapid momentum including 500% revenue growth, tripled headcount, and customer expansions beyond IT. Existing investors Redpoint, Meritech Capital Partners, General Catalyst, First Round, Evantic, Sound Ventures, Radical Ventures, and others participated, bringing total funding to $127 million since its August 2025 inception following a prior $47 million Series A led by Redpoint. Sequoia highlighted universal IT bottlenecks, Serval's superior product simplicity and reliability over legacy ITSM providers, and high talent density as investment drivers. Customers have replaced incumbents with Serval as their primary operational system, with use cases like HR employee lifecycle automation, finance procurement flows, and legal NDA workflows. Proceeds will accelerate engineering and go-to-market hiring, develop advanced AI agents for complex workflows, enhance ITSM and asset management features, and broaden enterprise service management capabilities to challenge established players. This round marks Serval's evolution from IT automation tool to horizontal enterprise platform amid strong customer enthusiasm and operational traction. |
| Oct 2025 | Series A | Redpoint (lead); General Catalyst; Strike Capital; First Round Capital; BoxGroup; Bessemer Venture Partners; Sunflower Capital; Alex Clayton; Chemistry; Operator Partners; Sabrina Hahn; Colin Zima | $47M | $232M | Serval is an AI-native IT service management platform founded in 2024 by Jake Stauch and Alex McLeod that automates help desk ticketing and routine IT tasks through agentic AI. The company's architecture uses two specialized AI agents: one for building internal automations and tools, and another for executing those automations as a help desk assistant, all under the oversight of human IT managers who maintain full visibility and control over permissions and approvals. On October 21, 2025, Serval announced a $47 million Series A funding round led by Redpoint Ventures with participation from First Round Capital, General Catalyst, Box Group, Bessemer Venture Partners, Chemistry VC, Strike Capital, Sunflower Capital, and Operator Partners, along with angel investors. At the time of the Series A announcement, Serval had already established an impressive client roster including major AI companies such as Perplexity, Mercor, and Together AI, which served as a significant validation point for the platform's enterprise appeal. Serval went on to raise a $75 million Series B in January 2026 led by Sequoia Capital, which valued the company at $1 billion. This rapid progression reflected strong market demand and customer feedback; Sequoia partner Anas Biad noted that the firm decided to "preempt" the financing after hearing unusually strong customer feedback, comparing it to feedback they heard 16 years prior when they partnered with ServiceNow. The Series B included participation from prior backers Redpoint Ventures, Meritech Capital Partners, First Round Capital, and General Catalyst, along with new investors Evantic, Sound Ventures, and Radical Ventures. |
Who has invested in Serval?
18 investors have backed Serval across its funding rounds, including General Catalyst, Redpoint, Sequoia Capital, First Round Capital, Bessemer Venture Partners and BoxGroup.
Lead investors include Sequoia Capital and Redpoint.
Serval Investors
| Investor | HQ | Rounds | Role | First check |
|---|---|---|---|---|
| 3 | Participant | Oct 2025 | ||
| 3 | Lead | Oct 2025 | ||
| 2 | Participant | Oct 2025 | ||
| 2 | Lead | Dec 2025 | ||
| 1 | Participant | Oct 2025 | ||
| 1 | Participant | Oct 2026 | ||
| 1 | Participant | Oct 2025 | ||
| 1 | Participant | Oct 2026 | ||
| 1 | Participant | Oct 2025 | ||
| 1 | Participant | Oct 2025 | ||
| 1 | Participant | Oct 2026 | ||
| 1 | Participant | Oct 2025 | ||
| 1 | Participant | Oct 2025 | ||
This data is available for Pro users. Sign up to see all 18 Serval investors. Start Free Trial | ||||
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Start Free TrialAcquisitions by Serval
Serval has acquired 1 company to date.
Last acquisition by Serval was on October 6th 2026. Serval acquired Ensignia for undisclosed valuation.
Latest Acquisitions by Serval
| Description | Ensignia is a software company, with its CyRise team in Sydney, that secures the software supply chain for Kubernetes applications. It was founded by Sam Stewart, who is chief executive, Lainie Vinikoor, chief operating officer, and Ivan Vanderbyl, chief product and technology officer. The product makes it easy for companies to adopt software supply chain security end to end through code-to-production provenance, which helps prevent supply chain attacks, and it enforces security guardrails across the development life cycle using the SLSA framework. The founders say they wondered what it would look like if software came with a label like the nutrition labels on food. When it joined CyRise the startup was new and aimed to reach initial revenue and product-market fit. It was one of the five startups in the 2023 CyRise cohort. |
| HQ Country | |
| HQ City | Sydney |
| Deal Date | 6 Oct 2026 |
| Valuation | undisclosed |
| EV/Revenue | |
| EV/EBITDA | |
This data is available for Pro users. Sign up to see all Serval acquisitions and their M&A valuation multiples. Start Free Trial | |
Serval Competitors
Serval competitors include listed companies like Freshworks and Beijing Ultrapower, and private ones like JumpCloud, CIQ, Sonar and Kaseya.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
| Private | $56M | - | $2.6B | 46.9x | ||
| Publicly listed | $839M | $41M | $3.8B | 3.4x | ||
| Publicly listed | $875M | $166M | $2.3B | 1.9x | ||
| Private | - | - | $2B | - | ||
| Private | $175M | - | $4.7B | 26.9x | ||
| Private | - | - | $1.8B | - |
Serval Public Comps
Serval is still privately-owned, but its public comps include Beijing Ultrapower, Freshworks, ESDS Software, PagerDuty, Datagroup, Beijing ZZNode, Wiscom System, Bonree Data Technology, Beijing Baolande Software and Open Text.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $875M | $166M | 2.1x | 1.9x | 11.3x | 10.8x | |||
| $839M | $41M | 3.8x | 3.4x | 78.4x | 13.2x | |||
| $50M | $25M | 26.2x | 9.5x | 52.5x | 38.9x | |||
| $493M | $17M | 2.6x | 2.6x | 76.2x | 9.0x | |||
| $633M | $93M | 1.5x | 1.5x | 10.0x | 9.5x | |||
| $64M | $19M | 10.8x | - | 35.5x | - | |||
| $235M | $13M | 1.5x | - | 26.2x | - | |||
| $19M | ($13M) | 17.8x | 15.4x | (26.3x) | (42.7x) | |||
This data is available for Pro users. Sign up to see all Serval competitors and their valuation data. Start Free Trial | ||||||||
Common questions about Serval
| When was Serval founded? | Serval was founded in 2024. |
| Where is Serval headquartered? | Serval is headquartered in San Francisco, CA, United States. |
| Is Serval publicly listed? | No, Serval is a private, VC-backed company. |
| What is Serval's valuation? | Serval was last valued at $3B in its Series C in October 2026. |
| How much funding has Serval raised? | Serval has raised $272M across 3 funding rounds. |
| What was Serval's last funding round? | Serval's last funding round was a $150M Series C in October 2026, led by Sequoia Capital. |
| Who are Serval's investors? | Serval's investors include General Catalyst, Redpoint, First Round Capital, Sequoia Capital, Strike Capital, Conviction, BoxGroup, Evantic Capital, Bessemer Venture Partners, Sunflower Capital and 8 others. |
| Which companies are comparable to Serval? | Companies comparable to Serval include JumpCloud, Freshworks, Beijing Ultrapower, CIQ, Sonar and Kaseya. |
| How many companies has Serval acquired? | Serval has acquired 1 company, including Ensignia. |
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