Dispatch Acquisition, Valuation, Funding & Investors

Dispatch was acquired by Manos Software Group for $598M in July 2026.

Dispatch acquisition price

$598M

Acquired by Manos Software Group · Jul 2026

Cumulative funding Dispatch raised

$18M

across 3 funding rounds

Key investors in Dispatch

  • Promus Ventures
  • GrandBanks Capital
  • Kleiner Perkins
  • Salesforce Ventures
  • LaunchCapital
  • Salesforce
  • Recruit Strategic Partners
  • Liberty Mutual Strategic Ventures

Dispatch Overview

About Dispatch

Dispatch is a platform serving as the operating system for service experiences among major brands like ADT and Terminix. The Denver-headquartered company connects enterprises, technicians, and customers via mobile apps for scheduling, dispatching, and real-time updates. Its software handles field service management for home services, including predictive maintenance and customer portals. Dispatch processes millions of service calls annually across North America.


Founded

2013

HQ

United StatesBoston, MA

Status

Acquired

Customer focus

B2B

Revenue model

Subscription

Valuation

$47M (Jun 2017)

Dispatch Acquisition

Dispatch was acquired by Manos Software Group for $598M on 9 July 2026.

Before the acquisition Dispatch had raised $18M across 3 funding rounds.

Valsoft Corporation's Manos Software Group acquired Dispatch, a leading field service software platform, on July 10, 2026, in a deal valued at C$850 million. Dispatch is a portfolio company of Vista Equity Partners and serves enterprises across manufacturing, warranty, and franchise networks with its field service software. The acquisition expands Manos Software Group's field service software portfolio and strengthens its operational scale in the sector. Canaccord Genuity served as the exclusive financial advisor to Dispatch on the buy-side, though no closing date or detailed deal structure (cash/stock) was disclosed. Financial terms were not disclosed.

Dispatch acquisition details
AcquirerDateTypePrice
  • Manos Software Group
9 Jul 2026Strategic M&A$598M

Dispatch Valuation

Dispatch is currently valued at $47M, based on its Series A in June 2017.

The $12M round was led by GrandBanks Capital, with participation from Promus Ventures, Kleiner Perkins, Salesforce, Huff Capital, Assurant Ventures and 2 other investors.

Dispatch valuation by funding round

Dispatch valuation by funding round
DateStageValuation
Jun 2017Series A$47M

Dispatch Funding History

Dispatch has raised a total of $18M across 3 funding rounds.

Dispatch's first fundraising round was a $3M seed round in November 2014. The most recent completed round was a $12M Series A in June 2017.

Dispatch funding rounds

Dispatch funding rounds
DateStageInvestorsRaisedValuationDeal Summary
Jun 2017Series AGrandBanks Capital (lead); Promus Ventures; Kleiner Perkins; Salesforce; Huff Capital; Assurant Ventures; Liberty Mutual Strategic Ventures; Recruit Strategic Partners$12M$47MDispatch is a field service management platform that connects enterprise brands with third-party contractors for services like installation, repair, and maintenance, providing tools for job assignment, real-time tracking, and customer communication. The platform integrates with CRM and field service software to synchronize data and improve service experiences. Dispatch had 20,000 service providers on its system as of June 2017. On June 14, 2017, Dispatch raised a $12 million Series A round led by GrandBanks Capital and co-led by ServiceMaster, with participation from Assurant Ventures, Huff Capital, Kleiner Perkins (via context), Liberty Mutual Strategic Ventures, Promus Ventures, Recruit Strategic Partners, and Salesforce Ventures. This followed a $3.1 million seed round in 2014, bringing total funding to $18 million. ServiceMaster partnered with Dispatch to use its platform for home warranty and pest control services. The company continued raising capital, including a Series B in 2018 led by GrandBanks Capital, reaching total funding of $15.1 million across five rounds by then. Dispatch later acquired Youreka in 2022.
Jun 2015SeedPromus Ventures (lead); GrandBanks Capital$3M-Dispatch raised a $3M seed round in June 2015 led by Promus Ventures with participation from GrandBanks Capital. This was part of a series of seed rounds including $965K in November 2011, $3.1M in November 2014, and subsequent rounds like $2M in April 2016. The company provides a SaaS platform for managing decentralized workforces in industries such as home services, property management, retail, and manufacturing, serving customers like Carrier, Merry Maids, and American Home Shield.
Nov 2014SeedPromus Ventures (lead); Salesforce Ventures; LaunchCapital; GrandBanks Capital$3M-Dispatch is a customer-centric service logistics company founded in 2013 that helps enterprises collect and strategically leverage data about last-mile service delivery processes. The company was acquired by Vista Equity Partners in 2018.

Who has invested in Dispatch?

10 investors have backed Dispatch across its funding rounds, including Promus Ventures, GrandBanks Capital, Kleiner Perkins, Salesforce Ventures, LaunchCapital and Salesforce.

Lead investors include GrandBanks Capital and Promus Ventures.


Dispatch Investors

Investors in Dispatch by funding rounds participated
InvestorHQRoundsRoleFirst check
Promus VenturesUnited StatesChicago, IL3LeadNov 2014
GrandBanks CapitalUnited StatesBoston, MA3LeadNov 2014
Salesforce VenturesUnited StatesSan Francisco, CA1ParticipantNov 2014
Kleiner PerkinsUnited StatesSan Francisco, CA1ParticipantJun 2017
LaunchCapitalUnited StatesNew Haven, CT1ParticipantNov 2014
SalesforceUnited StatesSan Francisco, CA1ParticipantJun 2017
Huff CapitalUnited StatesAllison, IA1ParticipantJun 2017
Assurant VenturesUnited StatesAtlanta, GA1ParticipantJun 2017

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Acquisitions by Dispatch

Dispatch has acquired 1 company to date.

Last acquisition by Dispatch was on April 26th 2022. Dispatch acquired Youreka Labs for undisclosed valuation.


Latest Acquisitions by Dispatch

Youreka Labs
Description
Youreka Labs is a Salesforce-native app for mobile forms and workflows, deployed at scale for field service teams. It simplifies data capture with offline capabilities and AI validations, used by enterprises in construction and utilities for inspections and reporting.
HQ CountryUnited States
HQ City
Baltimore, MD
Deal Date26 Apr 2022
Valuationundisclosed
EV/Revenue
EV/EBITDA

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Dispatch Competitors

Dispatch competitors include listed companies like TomTom and New Trend International Logis-Tech, and private ones like Platform Science, Emerge, ShipMonk and Gatik.

Public and private companies comparable to Dispatch
CompanyHQStatusRevenueEBITDAValuationRevenue Multiple
Platform ScienceUnited StatesSan Diego, CAPrivate--$575M-
TomTomNetherlandsNetherlandsPublicly listed$639M$18M$560M0.5x
EmergeUnited StatesPhoenix, AZPrivate$200M$1M$642M3.2x
New Trend International Logis-TechChinaChinaPublicly listed$352M$42M$661M-
ShipMonkUnited StatesFort Lauderdale, FLPrivate$140M-$695M5.0x
GatikUnited StatesSan Francisco, CAPrivate--$700M-

Dispatch Public Comps

Dispatch is no longer listed, but its public comps include TomTom, INIT SE, New Trend International Logis-Tech, Duolun Technology, IVU Traffic Technologies, PowerFleet, Guotai Epoint Sofware, e-Hualu, Tecsys and Kernex Microsystems.

Last FYEV/RevenueEV/EBITDA
RevenueEBITDALast FYLTM2027ELast FYLTM2027E
TomTom$639M$18M0.5x0.5x18.5x6.6x
INIT SE$380M$60M1.5x1.3x9.3x8.7x
New Trend International Logis-Tech$352M$42M1.4x-11.9x-
Duolun Technology$60M$2M9.2x-277.1x-
IVU Traffic Technologies$174M$27M2.4x2.3x15.8x13.6x
PowerFleet$444M$76M1.5x1.5x8.8x6.5x
Guotai Epoint Sofware$274M$14M1.3x1.4x26.2x25.3x
e-Hualu$69M($310M)24.1x-(5.4x)-

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Common questions about Dispatch

When was Dispatch founded?Dispatch was founded in 2013.
Where is Dispatch headquartered?Dispatch is headquartered in Boston, MA, United States.
Is Dispatch publicly listed?No, Dispatch was acquired by Manos Software Group in July 2026.
Who acquired Dispatch?Dispatch was acquired by Manos Software Group in July 2026.
How much was Dispatch acquired for?Dispatch was acquired for $598M in July 2026.
What is Dispatch's valuation?Dispatch was last valued at $47M in its Series A in June 2017.
How much funding has Dispatch raised?Dispatch has raised $18M across 3 funding rounds.
What was Dispatch's last funding round?Dispatch's last funding round was a $12M Series A in June 2017, led by GrandBanks Capital.
Who are Dispatch's investors?Dispatch's investors include Promus Ventures, GrandBanks Capital, Salesforce Ventures, Kleiner Perkins, LaunchCapital, Salesforce, Huff Capital, Assurant Ventures, Liberty Mutual Strategic Ventures and Recruit Strategic Partners.
Which companies are comparable to Dispatch?Companies comparable to Dispatch include Platform Science, TomTom, Emerge, New Trend International Logis-Tech, ShipMonk and Gatik.
How many companies has Dispatch acquired?Dispatch has acquired 1 company, including Youreka Labs.

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