- Companies
- Afiniti
Afiniti Valuation, Funding & Investors
Afiniti is valued at $1.6B as of April 2017.
Last Afiniti valuation
$1.6B
Series D · Apr 2017
Last Afiniti funding round
$78M
Series D · Apr 2017
Cumulative funding Afiniti raised
$108M
across 3 funding rounds
Key investors in Afiniti
GAM Investments
The Resource Group
Frederick Ryan
Ivan Seidenberg
McKinsey & Company
Thomas Glocer
About Afiniti
Afiniti is a global AI provider deploying patented pairing algorithms to match contact center agents with customers for optimal interactions. The platform enhances outcomes in healthcare, telecom, travel, hospitality, insurance, and banking sectors by analyzing behavioral data. Used by enterprises handling billions of calls annually, Afiniti improves resolution rates, sales conversions, and satisfaction scores through real-time optimization.
Founded
2006
HQ
Website
Status
Privately held
Customer focus
B2B
Revenue model
Subscription
Valuation
$1.6B (Apr 2017)
Afiniti Valuation
Afiniti is currently valued at $1.6B, based on its Series D in April 2017.
The $78M round included Greyrock Investments, Frederick Ryan, Ivan Seidenberg, The Resource Group, GAM Investments and 2 other investors.
Afiniti's valuation has grown 16x from $100M at its Series C in July 2014 to $1.6B in April 2017, across 2 priced rounds.
Afiniti valuation by funding round
| Date | Stage | Valuation |
|---|---|---|
| Apr 2017 | Series D | $1.6B |
| Jul 2014 | Series C | $100M |
Afiniti Funding History
Afiniti has raised a total of $108M across 3 funding rounds.
Afiniti's first fundraising round was a $4M Series B in October 2013. The most recent completed round was a $78M Series D in April 2017.
Afiniti funding rounds
| Date | Stage | Investors | Raised | Valuation | Deal Summary |
|---|---|---|---|---|---|
| Apr 2017 | Series D | Greyrock Investments; Frederick Ryan; Ivan Seidenberg; The Resource Group; GAM Investments; Daniel Klueger; Zeke Capital Advisors | $78M | $1.6B | Afiniti is an artificial intelligence company founded by serial entrepreneur Zia Chishti that uses machine learning and behavioral science to match customers with customer service agents through a process called 'behavioral pairing.' The company had deployed over 150 programs for major global businesses across sectors including airlines, financial services, hospitality, insurance, retail, telecommunications, and utilities. In the Series C round dated April 2017, Afiniti raised $77.8 million from investors including Daniel Klueger, Frederick Ryan, GAM Investments, Greyrock Investments, Ivan Seidenberg, The Resource Group, and Zeke Capital Advisors, at a post-money valuation of $1.6 billion. The funding round reflected strong investor confidence from prominent figures and institutions; the board included former Spanish Prime Minister Jose Maria Aznar, former US Treasury Secretary John Snow, Elisabeth Murdoch, and Ivan Seidenberg, former CEO of Verizon. Following this Series C, Afiniti continued fundraising and in October 2018 announced a $130 million Series D round (comprising $75 million cash and $60 million debt) that maintained the $1.6 billion valuation, with CEO Zia Chishti indicating the company had achieved profitability and was exploring an IPO despite having filed confidentially for one previously. |
| Jul 2014 | Series C | Frederick Ryan; Thomas Glocer; Ivan Seidenberg; The Resource Group; GAM Investments; Elisabeth Murdoch; McKinsey & Company | $27M | $100M | - |
| Oct 2013 | Series B | - | $4M | - | - |
Who has invested in Afiniti?
10 investors have backed Afiniti across its funding rounds, including GAM Investments, The Resource Group, Frederick Ryan, Ivan Seidenberg, McKinsey & Company and Thomas Glocer.
Afiniti Investors
| Investor | HQ | Rounds | Role | First check |
|---|---|---|---|---|
| -- | 2 | Participant | Jul 2014 | |
| 2 | Participant | Jul 2014 | ||
| 2 | Participant | Jul 2014 | ||
| 2 | Participant | Jul 2014 | ||
| 1 | Participant | Apr 2017 | ||
| 1 | Participant | Jul 2014 | ||
| 1 | Participant | Apr 2017 | ||
| 1 | Participant | Jul 2014 | ||
This data is available for Pro users. Sign up to see all 10 Afiniti investors. Start Free Trial | ||||
Benchmark 350K+ Funding Rounds and Disclosed VC Valuation Multiples
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Start Free TrialAcquisitions by Afiniti
Afiniti has acquired 1 company to date.
Last acquisition by Afiniti was on April 28th 2014. Afiniti acquired Sting Communications for undisclosed valuation.
Latest Acquisitions by Afiniti
| Description | Sting Communications is a telecommunications provider deploying large-scale managed Ethernet networks for next-generation services. Operating at Layer 2 and 3, it virtualizes wide area networks to enhance site-to-cloud connectivity. Customers in North America utilize its infrastructure for efficient application delivery and cost reductions compared to legacy systems. |
| HQ Country | |
| HQ City | Lebanon, NH |
| Deal Date | 28 Apr 2014 |
| Valuation | undisclosed |
| EV/Revenue | |
| EV/EBITDA | |
This data is available for Pro users. Sign up to see all Afiniti acquisitions and their M&A valuation multiples. Start Free Trial | |
Afiniti Competitors
Afiniti competitors include listed companies like TRS Information Technology and Wenge AI, and private ones like ASAPP, Axiom Math AI, Cresta and DataStax.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
| Private | - | - | $1.6B | - | ||
| Private | - | - | $1.6B | - | ||
| Private | - | - | $1.6B | - | ||
| Private | - | - | $1.6B | - | ||
| Publicly listed | $76M | ($20M) | $1.7B | 19.7x | ||
| Publicly listed | $60M | ($20M) | $1.7B | - |
Afiniti Public Comps
Afiniti is still privately-owned, but its public comps include TRS Information Technology, Wenge AI, C3.ai, PCITECH, Fractal Analytics, Haizhi, Appier Group, Rackspace, Rezolve AI and Ncino.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $76M | ($20M) | 19.3x | 19.7x | (73.5x) | 478.8x | |||
| $60M | ($20M) | 27.6x | - | (82.7x) | - | |||
| $250M | ($484M) | 4.3x | 4.5x | (2.2x) | (6.2x) | |||
| $1.5B | $53M | 0.8x | 0.9x | 24.1x | - | |||
| $344M | $50M | 3.7x | 3.4x | 25.8x | 21.0x | |||
| $93M | ($30M) | 21.5x | 16.3x | (67.1x) | (440.4x) | |||
| $281M | $44M | 3.4x | 2.9x | 21.6x | 15.7x | |||
| $2.7B | $244M | 1.5x | 1.6x | 17.1x | 15.0x | |||
This data is available for Pro users. Sign up to see all Afiniti competitors and their valuation data. Start Free Trial | ||||||||
Common questions about Afiniti
| When was Afiniti founded? | Afiniti was founded in 2006. |
| Where is Afiniti headquartered? | Afiniti is headquartered in United States. |
| Is Afiniti publicly listed? | No, Afiniti is a private, VC-backed company. |
| What is Afiniti's valuation? | Afiniti was last valued at $1.6B in its Series D in April 2017. |
| How much funding has Afiniti raised? | Afiniti has raised $108M across 3 funding rounds. |
| What was Afiniti's last funding round? | Afiniti's last funding round was a $78M Series D in April 2017. |
| Who are Afiniti's investors? | Afiniti's investors include Frederick Ryan, Ivan Seidenberg, The Resource Group, GAM Investments, Greyrock Investments, Thomas Glocer, Daniel Klueger, Elisabeth Murdoch, Zeke Capital Advisors and McKinsey & Company. |
| Which companies are comparable to Afiniti? | Companies comparable to Afiniti include ASAPP, Axiom Math AI, Cresta, DataStax, TRS Information Technology and Wenge AI. |
| How many companies has Afiniti acquired? | Afiniti has acquired 1 company, including Sting Communications. |
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