Afiniti Valuation, Funding & Investors

Afiniti is valued at $1.6B as of April 2017.

Last Afiniti valuation

$1.6B

Series D · Apr 2017

Last Afiniti funding round

$78M

Series D · Apr 2017

Cumulative funding Afiniti raised

$108M

across 3 funding rounds

Key investors in Afiniti

  • GAM Investments
  • The Resource Group
  • Frederick Ryan
  • Ivan Seidenberg
  • McKinsey & Company
  • Thomas Glocer

Afiniti Overview

About Afiniti

Afiniti is a global AI provider deploying patented pairing algorithms to match contact center agents with customers for optimal interactions. The platform enhances outcomes in healthcare, telecom, travel, hospitality, insurance, and banking sectors by analyzing behavioral data. Used by enterprises handling billions of calls annually, Afiniti improves resolution rates, sales conversions, and satisfaction scores through real-time optimization.


Founded

2006

HQ

United StatesUnited States

Status

Privately held

Customer focus

B2B

Revenue model

Subscription

Valuation

$1.6B (Apr 2017)

Afiniti Valuation

Afiniti is currently valued at $1.6B, based on its Series D in April 2017.

The $78M round included Greyrock Investments, Frederick Ryan, Ivan Seidenberg, The Resource Group, GAM Investments and 2 other investors.

Afiniti's valuation has grown 16x from $100M at its Series C in July 2014 to $1.6B in April 2017, across 2 priced rounds.

Afiniti valuation by funding round

Afiniti valuation by funding round
DateStageValuation
Apr 2017Series D$1.6B
Jul 2014Series C$100M

Afiniti Funding History

Afiniti has raised a total of $108M across 3 funding rounds.

Afiniti's first fundraising round was a $4M Series B in October 2013. The most recent completed round was a $78M Series D in April 2017.

Afiniti funding rounds

Afiniti funding rounds
DateStageInvestorsRaisedValuationDeal Summary
Apr 2017Series DGreyrock Investments; Frederick Ryan; Ivan Seidenberg; The Resource Group; GAM Investments; Daniel Klueger; Zeke Capital Advisors$78M$1.6BAfiniti is an artificial intelligence company founded by serial entrepreneur Zia Chishti that uses machine learning and behavioral science to match customers with customer service agents through a process called 'behavioral pairing.' The company had deployed over 150 programs for major global businesses across sectors including airlines, financial services, hospitality, insurance, retail, telecommunications, and utilities. In the Series C round dated April 2017, Afiniti raised $77.8 million from investors including Daniel Klueger, Frederick Ryan, GAM Investments, Greyrock Investments, Ivan Seidenberg, The Resource Group, and Zeke Capital Advisors, at a post-money valuation of $1.6 billion. The funding round reflected strong investor confidence from prominent figures and institutions; the board included former Spanish Prime Minister Jose Maria Aznar, former US Treasury Secretary John Snow, Elisabeth Murdoch, and Ivan Seidenberg, former CEO of Verizon. Following this Series C, Afiniti continued fundraising and in October 2018 announced a $130 million Series D round (comprising $75 million cash and $60 million debt) that maintained the $1.6 billion valuation, with CEO Zia Chishti indicating the company had achieved profitability and was exploring an IPO despite having filed confidentially for one previously.
Jul 2014Series CFrederick Ryan; Thomas Glocer; Ivan Seidenberg; The Resource Group; GAM Investments; Elisabeth Murdoch; McKinsey & Company$27M$100M-
Oct 2013Series B-$4M--

Who has invested in Afiniti?

10 investors have backed Afiniti across its funding rounds, including GAM Investments, The Resource Group, Frederick Ryan, Ivan Seidenberg, McKinsey & Company and Thomas Glocer.


Afiniti Investors

Investors in Afiniti by funding rounds participated
InvestorHQRoundsRoleFirst check
Frederick Ryan--2ParticipantJul 2014
Ivan SeidenbergUnited StatesNew York City, NY2ParticipantJul 2014
The Resource GroupUnited StatesWashington, DC2ParticipantJul 2014
GAM InvestmentsSwitzerlandZurich2ParticipantJul 2014
Greyrock InvestmentsAustraliaSydney1ParticipantApr 2017
Thomas GlocerUnited StatesNew York City, NY1ParticipantJul 2014
Daniel KluegerUnited StatesWashington, DC1ParticipantApr 2017
Elisabeth MurdochUnited KingdomLondon1ParticipantJul 2014

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Benchmark 350K+ Funding Rounds and Disclosed VC Valuation Multiples

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Acquisitions by Afiniti

Afiniti has acquired 1 company to date.

Last acquisition by Afiniti was on April 28th 2014. Afiniti acquired Sting Communications for undisclosed valuation.


Latest Acquisitions by Afiniti

Sting Communications
Description
Sting Communications is a telecommunications provider deploying large-scale managed Ethernet networks for next-generation services. Operating at Layer 2 and 3, it virtualizes wide area networks to enhance site-to-cloud connectivity. Customers in North America utilize its infrastructure for efficient application delivery and cost reductions compared to legacy systems.
HQ CountryUnited States
HQ City
Lebanon, NH
Deal Date28 Apr 2014
Valuationundisclosed
EV/Revenue
EV/EBITDA

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Afiniti Competitors

Afiniti competitors include listed companies like TRS Information Technology and Wenge AI, and private ones like ASAPP, Axiom Math AI, Cresta and DataStax.

Public and private companies comparable to Afiniti
CompanyHQStatusRevenueEBITDAValuationRevenue Multiple
ASAPPUnited StatesNew York City, NYPrivate--$1.6B-
Axiom Math AIUnited StatesSan Francisco, CAPrivate--$1.6B-
CrestaUnited StatesSan Francisco, CAPrivate--$1.6B-
DataStaxUnited StatesSan Jose, CAPrivate--$1.6B-
TRS Information TechnologyChinaChinaPublicly listed$76M($20M)$1.7B19.7x
Wenge AIChinaChinaPublicly listed$60M($20M)$1.7B-

Afiniti Public Comps

Afiniti is still privately-owned, but its public comps include TRS Information Technology, Wenge AI, C3.ai, PCITECH, Fractal Analytics, Haizhi, Appier Group, Rackspace, Rezolve AI and Ncino.

Last FYEV/RevenueEV/EBITDA
RevenueEBITDALast FYLTM2027ELast FYLTM2027E
TRS Information Technology$76M($20M)19.3x19.7x(73.5x)478.8x
Wenge AI$60M($20M)27.6x-(82.7x)-
C3.ai$250M($484M)4.3x4.5x(2.2x)(6.2x)
PCITECH$1.5B$53M0.8x0.9x24.1x-
Fractal Analytics$344M$50M3.7x3.4x25.8x21.0x
Haizhi$93M($30M)21.5x16.3x(67.1x)(440.4x)
Appier Group$281M$44M3.4x2.9x21.6x15.7x
Rackspace$2.7B$244M1.5x1.6x17.1x15.0x

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Common questions about Afiniti

When was Afiniti founded?Afiniti was founded in 2006.
Where is Afiniti headquartered?Afiniti is headquartered in United States.
Is Afiniti publicly listed?No, Afiniti is a private, VC-backed company.
What is Afiniti's valuation?Afiniti was last valued at $1.6B in its Series D in April 2017.
How much funding has Afiniti raised?Afiniti has raised $108M across 3 funding rounds.
What was Afiniti's last funding round?Afiniti's last funding round was a $78M Series D in April 2017.
Who are Afiniti's investors?Afiniti's investors include Frederick Ryan, Ivan Seidenberg, The Resource Group, GAM Investments, Greyrock Investments, Thomas Glocer, Daniel Klueger, Elisabeth Murdoch, Zeke Capital Advisors and McKinsey & Company.
Which companies are comparable to Afiniti?Companies comparable to Afiniti include ASAPP, Axiom Math AI, Cresta, DataStax, TRS Information Technology and Wenge AI.
How many companies has Afiniti acquired?Afiniti has acquired 1 company, including Sting Communications.

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