Replicant Valuation, Funding & Investors
Replicant is valued at $550M as of April 2022.
Last Replicant valuation
$550M
Series B · Apr 2022
Last Replicant funding round
$78M
Series B · Apr 2022
Cumulative funding Replicant raised
$113M
across 4 funding rounds
Key investors in Replicant
Norwest
Atomic
Bloomberg Beta
Costanoa Ventures
Alumni Ventures
Salesforce Ventures
About Replicant
Replicant is a conversational AI platform that handles complex customer service calls for enterprises. The system processes natural language, slang, and interruptions to resolve inquiries in sectors like telecom and banking. Replicant integrates with backend systems for actions such as account updates and payment processing. New York-headquartered Replicant deploys its voice agents across contact centers to manage high-volume interactions.
Founded
2017
HQ
San Francisco, CAWebsite
Status
Privately held
Customer focus
B2B
Revenue model
Subscription
Valuation
$550M (Apr 2022)
Replicant Valuation
Replicant is currently valued at $550M, based on its Series B in April 2022.
The $78M round was led by Stripes, with participation from Salesforce Ventures, Omega Venture Partners, Irongrey, Green D Ventures, Norwest and 2 other investors.
Replicant valuation by funding round
| Date | Stage | Valuation |
|---|---|---|
| Apr 2022 | Series B | $550M |
Replicant Funding History
Replicant has raised a total of $113M across 4 funding rounds.
Replicant's first fundraising round was a $7M seed round in July 2019. The most recent completed round was a $78M Series B in April 2022.
Replicant funding rounds
| Date | Stage | Investors | Raised | Valuation | Deal Summary |
|---|---|---|---|---|---|
| Apr 2022 | Series B | Stripes (lead); Salesforce Ventures; Omega Venture Partners; Irongrey; Green D Ventures; Norwest; Alumni Ventures; Atomic | $78M | $550M | Replicant is a San Francisco-based leader in contact center automation, offering an AI platform that enables natural conversations across voice, messaging, and digital channels to resolve customer service issues without human intervention, 24/7, at scale. Founded in 2019, the company automates common customer service requests, eliminates wait times, and improves metrics like customer satisfaction scores, achieving an 85% success rate on complex issues with its Thinking Machine technology. It integrates with CRM systems, provides call summaries, trend analysis, and supports multiple languages. In April 2022, Replicant closed a $78 million Series B funding round led by Stripes, with participation from Salesforce Ventures, IronGrey, Omega Venture Partners, Norwest, and Atomic, bringing total funding to over $110 million. Sources confirm the post-money valuation at $550 million. The capital is earmarked for investments in product development, sales, marketing, customer success, doubling R&D team size, and employee programs to onboard new customers and expand capabilities like new channels and conversational features. Replicant reported significant traction around the round, including 3X annual revenue growth over the past year, a Net Promoter Score of 90, over 30 million successful machine-human calls, and 85% resolution rates across customers. It competes in the $1.3 trillion customer service industry against legacy players and DIY solutions, positioning itself as a sophisticated automation tool that resolves rather than deflects issues, handling millions of interactions monthly while reducing costs by half. The company plans workforce expansion to 200 people by end-2022 and emphasizes its data advantage from processing diverse customer service calls across industries. |
| Sep 2020 | Series A | Norwest (lead); Bloomberg Beta; State Farm Ventures; Atomic; Costanoa Ventures | $27M | - | Replicant is an autonomous contact center company providing AI-powered conversational agents that handle customer service calls with human-like speed and accuracy, integrating with CRM and contact center systems to resolve calls in half the time, achieve 50-75% cost savings, and improve customer satisfaction. The company raised $27 million in a Series A funding round on September 10, 2020, led by Norwest Venture Partners, with participation from returning investors Bloomberg Beta, Costanoa Ventures, Atomic, and new investor State Farm Ventures, bringing total funding to $36 million. Funds were allocated to triple R&D investment and scale go-to-market teams, with Norwest partner Scott Beechuk joining the board. At the time of the round, Replicant demonstrated rapid growth, scaling from thousands to over two million customer support calls per month in less than two quarters amid heightened demand for automation during the pandemic. It had doubled its team, released dozens of new features, and onboarded Fortune 500 customers, enabling them to maintain operations quickly. Customers, including major U.S. call centers, reported resolving over 90% of calls without agent escalations and cutting average handle times in half. Replicant positions itself as the first line of defense for contact centers, allowing agents to focus on complex interactions and relationship-building. The platform offers 24/7 elastic capacity, eliminates hold times, and analyzes calls for service improvements. Founded in 2017 from the Atomic startup program, the company continued expanding post-Series A, later raising a $78 million Series B in April 2022 at a $550 million post-money valuation led by Stripes with prior investors participating. |
| Jan 2020 | Seed | Norwest (lead) | $1M | - | - |
| Jul 2019 | Seed | Atomic (lead); Bloomberg Beta; Norwest; Costanoa Ventures | $7M | - | Replicant is a San Francisco-based AI startup developing voice technologies for contact centers, enabling bots to handle complex customer conversations, integrate with CRM systems like Salesforce and Zendesk, and perform tasks such as updating shipping addresses or issuing refunds. The Thinking Machine provides zero wait times, real-time monitoring dashboards, and escalates complex calls to agents with summaries. It targets repetitive customer service calls to reduce costs, improve agent satisfaction, and enhance customer experience. On July 24, 2019, Replicant raised $7 million in seed funding led by Atomic, with participation from Bloomberg Beta, Costanoa Ventures, and Norwest Venture Partners. The funds are allocated to engineering, sales, and professional services. The company launched its platform with this investment and appointed a former Talkdesk executive as CEO. Early traction includes ramping up with a customer operating a contact center with 2,800 agents handling 50,000 calls daily. Replicant positions itself to revolutionize contact centers by offering elasticity similar to AWS, freeing agents for higher-impact work while maintaining customer satisfaction. |
Who has invested in Replicant?
11 investors have backed Replicant across its funding rounds, including Norwest, Atomic, Bloomberg Beta, Costanoa Ventures, Alumni Ventures and Salesforce Ventures.
Lead investors include Stripes, Norwest and Atomic.
Replicant Investors
| Investor | HQ | Rounds | Role | First check |
|---|---|---|---|---|
| San Francisco, CA | 4 | Lead | Jul 2019 | |
| Miami, FL | 3 | Lead | Jul 2019 | |
| San Francisco, CA | 2 | Participant | Jul 2019 | |
| San Francisco, CA | 2 | Participant | Jul 2019 | |
| San Francisco, CA | 1 | Participant | Apr 2022 | |
| San Francisco, CA | 1 | Participant | Apr 2022 | |
![](data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 20 20"><rect fill="%23e5e7eb" width="20" height="20" rx="4"/></svg>){kind=small} Irongrey |  Seoul | 1 | Participant | Apr 2022 |
| Boston, MA | 1 | Participant | Apr 2022 | |
| Bloomington, IL | 1 | Participant | Sep 2020 | |
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Start Free TrialReplicant Competitors
Replicant competitors include listed companies like Fractal Analytics and ExaWizards, and private ones like Sarborg, Deeproute, Krea and Genesis Molecular AI.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
 Cayman Islands | Private | - | - | $575M | - | |
 Shenzhen | Private | - | - | $600M | - | |
| San Francisco, CA | Private | $8M | - | $500M | 62.5x | |
| San Francisco, CA | Private | - | - | $430M | - | |
 India | Publicly listed | $344M | $50M | $1.3B | 3.4x | |
 Japan | Publicly listed | $77M | $13M | $558M | 5.7x |
Replicant Public Comps
Replicant is still privately-owned, but its public comps include ExaWizards, Beijing Hanyi Innovation, Unisound Ai Technology, PKSHA Technology, Reconova Technologies, Yidu Tech, Winner Technology, Shenzhen Sunwin, Ropeok Technology Group and DSC Holdings.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $77M | $13M | 6.6x | 5.7x | 39.3x | - | |||
| $28M | $5M | 15.6x | 13.9x | 89.9x | 50.9x | |||
| $181M | ($22M) | 3.0x | 2.1x | (24.5x) | (36.1x) | |||
| $140M | $47M | 4.1x | 2.4x | 12.2x | 10.7x | |||
| $66M | ($8M) | 10.0x | - | (82.0x) | - | |||
| $122M | ($4M) | 1.4x | 1.2x | (45.0x) | 7.7x | |||
| $46M | ($7M) | 9.0x | - | (60.9x) | - | |||
| $20M | ($147M) | 37.7x | - | (5.0x) | - | |||
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Common questions about Replicant
| When was Replicant founded? | Replicant was founded in 2017. |
| Where is Replicant headquartered? | Replicant is headquartered in San Francisco, CA, United States. |
| Is Replicant publicly listed? | No, Replicant is a private, VC-backed company. |
| What is Replicant's valuation? | Replicant was last valued at $550M in its Series B in April 2022. |
| How much funding has Replicant raised? | Replicant has raised $113M across 4 funding rounds. |
| What was Replicant's last funding round? | Replicant's last funding round was a $78M Series B in April 2022, led by Stripes. |
| Who are Replicant's investors? | Replicant's investors include Norwest, Atomic, Bloomberg Beta, Costanoa Ventures, Salesforce Ventures, Omega Venture Partners, Irongrey, Green D Ventures, State Farm Ventures, Alumni Ventures and 1 other. |
| Which companies are comparable to Replicant? | Companies comparable to Replicant include Sarborg, Deeproute, Krea, Genesis Molecular AI, Fractal Analytics and ExaWizards. |
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