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- PolyAI
PolyAI Valuation, Funding & Investors
PolyAI is valued at $750M as of December 2025.
Last PolyAI valuation
$750M
Series D · Dec 2025
Last PolyAI funding round
$86M
Series D · Dec 2025
Cumulative funding PolyAI raised
$202M
across 5 funding rounds
Key investors in PolyAI
Point72 Ventures
Khosla Ventures
Sands Capital Ventures
Amadeus Capital Partners
Passion Capital
Georgian
About PolyAI
PolyAI is a London-headquartered provider of voice assistants powered by machine learning for enterprise contact centers. Its platform handles natural conversations in 45 languages, resolving inquiries for banking, retail, and hospitality clients like Barclays and IHG Hotels. Deployed in over 70 countries since 2017, PolyAI integrates with Amazon Connect, Genesys, and Avaya to reduce call handling times by automating 40% of interactions.
Founded
2017
HQ
Website
Status
Privately held
Customer focus
B2B
Revenue model
Subscription
Valuation
$750M (Dec 2025)
PolyAI Valuation
PolyAI is currently valued at $750M, based on its Series D in December 2025.
The $86M round was led by Georgian, Hedosophia and Khosla Ventures, with participation from Point72 Ventures, British Business Bank, NVentures, Sands Capital Ventures, Squarepoint Capital and 2 other investors.
PolyAI's valuation has grown 2.5x from $300M at its Series B in September 2022 to $750M in December 2025, across 3 priced rounds.
PolyAI valuation by funding round
| Date | Stage | Valuation |
|---|---|---|
| Dec 2025 | Series D | $750M |
| May 2024 | Series C | $500M |
| Sep 2022 | Series B | $300M |
PolyAI Funding History
PolyAI has raised a total of $202M across 5 funding rounds.
PolyAI's first fundraising round was a $12M Series A in March 2019. The most recent completed round was a $86M Series D in December 2025.
PolyAI funding rounds
| Date | Stage | Investors | Raised | Valuation | Deal Summary |
|---|---|---|---|---|---|
| Dec 2025 | Series D | Georgian (lead); Hedosophia (lead); Khosla Ventures (lead); Point72 Ventures; British Business Bank; NVentures; Sands Capital Ventures; Squarepoint Capital; Citi Ventures; Zendesk Ventures | $86M | $750M | PolyAI, a provider of enterprise voice AI agents for customer service, raised $86 million in its Series D funding round on December 15, 2025, co-led by Georgian, Hedosophia, and Khosla Ventures, with participation from other investors including NVentures. This round brought the company's total funding to over $200 million. The funding aims to scale human-like conversational AI that handles critical use cases across industries such as financial services, healthcare, hospitality, insurance, energy, and retail, serving customers like Marriott, Caesars Entertainment, PG&E, UniCredit, and Foot Locker. PolyAI reports over 100 enterprise customers, more than 2,000 live deployments in 45 languages across 25+ countries, and AI agents performing the work equivalent to over 1,000 full-time employees. A 2025 Forrester Total Economic Impact study indicates customers achieve a 391% ROI, with average savings of $10.3 million, improved experiences, stronger insights, and profit increases; across its base, PolyAI's agents create around $1 billion in total annual value. The company automates tens of millions of calls, boosts metrics like NPS by 14 points, and drives revenue growth up to 10% in sectors like restaurants and travel. One source mentions an ARR target of $100M for 2025, but no actual revenue, ARR, or EBITDA figures are confirmed. PolyAI emphasizes automating at least 70% of calls with customer effort scores matching or exceeding human reps. Investors highlight its potential as the category-defining platform for AI-era customer service, unlocking savings and revenue opportunities. |
| May 2024 | Series C | Hedosophia (lead); Point72 Ventures; Zendesk; Georgian; NVentures; Sands Capital Ventures; Passion Capital; Khosla Ventures | $50M | $500M | - |
| Sep 2022 | Series B | Georgian (lead); Point72 Ventures; Khosla Ventures; Twilio; Amadeus Capital Partners | $40M | $300M | - |
| Sep 2021 | Series A | Khosla Ventures (lead); Point72 Ventures; Sands Capital Ventures; Passion Capital; Entrepreneurs First; Amadeus Capital Partners | $14M | - | - |
| Mar 2019 | Series A | Point72 Ventures (lead); Sands Capital Ventures; Passion Capital; Entrepreneurs First; Amadeus Capital Partners | $12M | - | PolyAI raised $12 million in a Series A funding round on March 8, 2019, led by Point72 Ventures with participation from Sands Capital Ventures, Amadeus Capital Partners, Passion Capital, and Entrepreneur First. This followed a $2.4 million seed round led by Amadeus Capital Partners and Passion Capital. The funding supports deployment of PolyAI's conversational AI platform for contact centers to disrupt traditional customer service models and improve customer satisfaction and workforce efficiency. |
Who has invested in PolyAI?
15 investors have backed PolyAI across its funding rounds, including Point72 Ventures, Khosla Ventures, Sands Capital Ventures, Amadeus Capital Partners, Passion Capital and Georgian.
Lead investors include Georgian, Hedosophia, Khosla Ventures and Point72 Ventures.
PolyAI Investors
| Investor | HQ | Rounds | Role | First check |
|---|---|---|---|---|
| 5 | Lead | Mar 2019 | ||
| 4 | Participant | Mar 2019 | ||
| 4 | Lead | Sep 2021 | ||
| 3 | Lead | Sep 2022 | ||
| 3 | Participant | Mar 2019 | ||
| 3 | Participant | Mar 2019 | ||
| 2 | Participant | May 2024 | ||
| 2 | Participant | Mar 2019 | ||
| 2 | Lead | May 2024 | ||
| 1 | Participant | May 2024 | ||
| 1 | Participant | Dec 2025 | ||
| 1 | Participant | Sep 2022 | ||
| 1 | Participant | Dec 2025 | ||
This data is available for Pro users. Sign up to see all 15 PolyAI investors. Start Free Trial | ||||
Benchmark 350K+ Funding Rounds and Disclosed VC Valuation Multiples
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Start Free TrialPolyAI Competitors
PolyAI competitors include listed companies like ODDITY Tech and PKSHA Technology, and private ones like AUI (Augmented Intelligence), Scaled Cognition, Labelbox and Pryon.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
| Private | - | - | $750M | - | ||
| Private | - | - | $750M | - | ||
| Publicly listed | $810M | $131M | $889M | 1.8x | ||
| Publicly listed | $140M | $47M | $627M | 2.4x | ||
| Private | $33M | - | $900M | 27.3x | ||
| Private | - | - | $625M | - |
PolyAI Public Comps
PolyAI is still privately-owned, but its public comps include Beijing Deep Glint Tech, Horizon Quantum, Beijing Haitian Ruisheng, Shenzhen Sunwin, Reconova Technologies, PKSHA Technology, Unisound Ai Technology, ODDITY Tech, Hanwang Technology Co and Beijing CTJ Info Tech.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $23M | ($29M) | 25.1x | 8.7x | (19.8x) | (80.2x) | |||
| $269K | ($5M) | 2287.8x | - | (125.2x) | (33.0x) | |||
| $56M | $5M | 13.8x | 14.0x | 160.9x | - | |||
| $20M | ($147M) | 37.7x | - | (5.0x) | - | |||
| $66M | ($8M) | 10.0x | - | (82.0x) | - | |||
| $140M | $47M | 4.1x | 2.4x | 12.2x | 10.7x | |||
| $181M | ($22M) | 3.0x | 2.1x | (24.5x) | (36.1x) | |||
| $810M | $131M | 1.5x | 1.8x | 9.6x | 18.3x | |||
This data is available for Pro users. Sign up to see all PolyAI competitors and their valuation data. Start Free Trial | ||||||||
Common questions about PolyAI
| When was PolyAI founded? | PolyAI was founded in 2017. |
| Where is PolyAI headquartered? | PolyAI is headquartered in London, United Kingdom. |
| Is PolyAI publicly listed? | No, PolyAI is a private, VC-backed company. |
| What is PolyAI's valuation? | PolyAI was last valued at $750M in its Series D in December 2025. |
| How much funding has PolyAI raised? | PolyAI has raised $202M across 5 funding rounds. |
| What was PolyAI's last funding round? | PolyAI's last funding round was a $86M Series D in December 2025, led by Georgian, Hedosophia and Khosla Ventures. |
| Who are PolyAI's investors? | PolyAI's investors include Point72 Ventures, Sands Capital Ventures, Khosla Ventures, Georgian, Passion Capital, Amadeus Capital Partners, NVentures, Entrepreneurs First, Hedosophia, Zendesk and 5 others. |
| Which companies are comparable to PolyAI? | Companies comparable to PolyAI include AUI (Augmented Intelligence), Scaled Cognition, ODDITY Tech, PKSHA Technology, Labelbox and Pryon. |
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