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- Netomi
Netomi Valuation, Funding & Investors
Netomi is valued at $750M as of November 2025.
Last Netomi valuation
$750M
Undisclosed stage · Nov 2025
Last Netomi funding round
$110M
Series C · Apr 2026
Cumulative funding Netomi raised
$217M
across 7 funding rounds
Key investors in Netomi
Fin Capital
Indicator Ventures
Y Combinator
Index Ventures
Gokul Rajaram
WndrCo
About Netomi
Netomi is a San Jose-headquartered enterprise AI platform for customer experience automation. Founded in 2016, Netomi delivers omnichannel generative AI across email, chat, and voice, with governance for brand safety. Deployed by brands like Macy's and Lufthansa, it resolves 50% of queries autonomously while assisting agents.
Founded
2015
HQ
Website
Status
Privately held
Customer focus
B2B
Revenue model
Subscription
Valuation
$750M (Nov 2025)
Netomi Valuation
Netomi is currently valued at $750M, based on its undisclosed-stage round in November 2025.
Netomi's valuation has grown 11x from $68M at its Series A in March 2019 to $750M in November 2025, across 3 priced rounds.
Netomi valuation by funding round
| Date | Stage | Valuation |
|---|---|---|
| Nov 2025 | Undisclosed stage | $750M |
| Nov 2021 | Series B | $210M |
| Mar 2019 | Series A | $68M |
Netomi Funding History
Netomi has raised a total of $217M across 7 funding rounds.
Netomi's first fundraising round was a $3M seed round in March 2016. The most recent completed round was a $110M Series C in April 2026.
Netomi funding rounds
| Date | Stage | Investors | Raised | Valuation | Deal Summary |
|---|---|---|---|---|---|
| Apr 2026 | Series C | Accenture Ventures (lead); SLW; Gokul Rajaram; Metis Strategy; WndrCo; Mustafa Suleyman; Nikesh Arora; Fin Capital; Silver Lake Waterman; Adobe Ventures; Henry Kravis; Naver Ventures | $110M | - | Accenture Ventures led a $110M Series C funding round in Netomi. The investment supports deployment of agentic AI for enterprise customer experience across chat and email. |
| Nov 2025 | Undisclosed stage | - | $43M | $750M | Netomi is a San Mateo-based AI company providing multimodal and omnichannel Generative AI solutions for enterprises, focusing on customer service chatbots and virtual agents that automate routine inquiries across email, messaging, chat, and voice in over 100 languages. The platform aims to reduce resolution times, boost customer satisfaction, and cut costs for clients in sectors like e-commerce, SaaS, and enterprise software. In November 2025, Netomi raised $100M in a Series C funding round at a $750M valuation, led by WestCap, following a prior $43M tranche toward a $106.87M total for the round. This marks a significant escalation from its 2021 Series B, where it raised $30M at $210M valuation led by WndrCo with Eldridge and Fin Venture Capital. The funds from earlier rounds supported global expansion into London, Singapore, Toronto, and Montreal, alongside R&D for AI enhancements. Netomi operates in the competitive AI customer service space, leveraging patented no-code technology for high automation rates, such as resolving 80% of routine inquiries. |
| Nov 2021 | Series B | WndrCo; Fin Capital; Eldridge Industries; Indicator Ventures | $30M | $210M | Netomi is an AI-first customer service platform based in San Mateo, California, that automates resolution of routine inquiries to reduce costs, decrease resolution time, and improve customer satisfaction via its Relationship Operating System. The company raised $30 million in a Series B funding round on approximately November 17-19, 2021, led by WndrCo with participation from Eldridge Industries, Fin Capital, and Indicator Ventures. This round valued Netomi at a post-money valuation of $210 million, up from $67.5 million in 2019. Funds were aimed at addressing post-pandemic labor challenges in customer experience through AI enhancements. |
| Jul 2020 | Series A | - | $12M | - | - |
| Mar 2019 | Series A | Index Ventures (lead); Y Combinator; Fin Capital; Advancit Capital; ST Telemedia; Henry Kravis; Bowery Capital; Upslope Ventures; Indicator Ventures | $15M | $68M | Netomi is a San Mateo, California-based provider of AI-powered customer service chatbots that automate conversations across email, messaging, chat, and voice in over 100 languages. The platform resolves 80% of routine inquiries to reduce costs and improve satisfaction. In 2019, the company had a valuation of $67.5 million, as referenced in connection with a prior funding round before its Series B. The Series B in 2021 raised $30 million at a $210 million valuation, led by WndrCo with participation from Eldridge and Fin Capital. |
| Mar 2017 | Seed | Index Ventures (lead); Gokul Rajaram; Nikesh Arora; MDC Ventures; Dick Costolo; Indicator Ventures; Paul Buchheit | $5M | - | - |
| Mar 2016 | Seed | Bowery Capital (lead); Y Combinator (lead) | $3M | - | Netomi is an AI-powered customer service platform founded in 2016 that automates responses to routine support tickets while allowing human agents to focus on complex issues. The company combines machine learning and human intelligence to reduce resolution times and improve customer satisfaction across messaging, chat, email, and voice channels. Netomi has since grown to raise over $100 million across multiple funding rounds and achieved a valuation of $469 million as of November 2025, with annual revenue estimated at approximately $30 million as of recent reporting. |
Who has invested in Netomi?
23 investors have backed Netomi across its funding rounds, including Fin Capital, Indicator Ventures, Y Combinator, Index Ventures, Gokul Rajaram and WndrCo.
Lead investors include Accenture Ventures, Index Ventures, Bowery Capital and Y Combinator.
Netomi Investors
| Investor | HQ | Rounds | Role | First check |
|---|---|---|---|---|
| 3 | Participant | Mar 2019 | ||
| 3 | Participant | Mar 2017 | ||
| 2 | Lead | Mar 2017 | ||
| 2 | Participant | Mar 2017 | ||
| 2 | Lead | Mar 2016 | ||
| 2 | Participant | Nov 2021 | ||
| 2 | Participant | Mar 2017 | ||
| 2 | Participant | Mar 2019 | ||
| 2 | Lead | Mar 2016 | ||
| 1 | Participant | Apr 2026 | ||
| 1 | Lead | Apr 2026 | ||
| 1 | Participant | Apr 2026 | ||
| 1 | Participant | Apr 2026 | ||
This data is available for Pro users. Sign up to see all 23 Netomi investors. Start Free Trial | ||||
Benchmark 350K+ Funding Rounds and Disclosed VC Valuation Multiples
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Start Free TrialNetomi Competitors
Netomi competitors include listed companies like Beijing Deep Glint Tech and Beijing Haitian Ruisheng, and private ones like PolyAI, SiBionics, Beyond Limits and Fieldguide.
| Company | HQ | Status | Revenue | EBITDA | Valuation | Revenue Multiple |
|---|---|---|---|---|---|---|
| Private | - | - | $750M | - | ||
| Publicly listed | $23M | ($29M) | $745M | 8.7x | ||
| Private | - | - | $717M | - | ||
| Private | - | - | $708M | - | ||
| Private | - | - | $700M | - | ||
| Publicly listed | $56M | $5M | $808M | 14.0x |
Netomi Public Comps
Netomi is still privately-owned, but its public comps include Beijing Deep Glint Tech, Beijing Haitian Ruisheng, Shenzhen Sunwin, Unisound Ai Technology, ODDITY Tech, iFLYHealth, Yidu Tech, Winner Technology, DSC Holdings and Cerence.
| Last FY | EV/Revenue | EV/EBITDA | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue | EBITDA | Last FY | LTM | 2027E | Last FY | LTM | 2027E | |
| $23M | ($29M) | 25.1x | 8.7x | (19.8x) | (80.2x) | |||
| $56M | $5M | 13.8x | 14.0x | 160.9x | - | |||
| $20M | ($147M) | 37.7x | - | (5.0x) | - | |||
| $181M | ($22M) | 3.0x | 2.1x | (24.5x) | (36.1x) | |||
| $810M | $131M | 1.5x | 1.8x | 9.6x | 18.3x | |||
| $136M | ($7M) | 7.7x | 6.2x | (150.8x) | (144172.5x) | |||
| $122M | ($4M) | 1.4x | 1.2x | (45.0x) | 7.7x | |||
| $46M | ($7M) | 9.0x | - | (60.9x) | - | |||
This data is available for Pro users. Sign up to see all Netomi competitors and their valuation data. Start Free Trial | ||||||||
Common questions about Netomi
| When was Netomi founded? | Netomi was founded in 2015. |
| Where is Netomi headquartered? | Netomi is headquartered in San Francisco, CA, United States. |
| Is Netomi publicly listed? | No, Netomi is a private, VC-backed company. |
| What is Netomi's valuation? | Netomi was last valued at $750M in its undisclosed-stage round in November 2025. |
| How much funding has Netomi raised? | Netomi has raised $217M across 7 funding rounds. |
| What was Netomi's last funding round? | Netomi's last funding round was a $110M Series C in April 2026, led by Accenture Ventures. |
| Who are Netomi's investors? | Netomi's investors include Fin Capital, Indicator Ventures, Index Ventures, Gokul Rajaram, Y Combinator, WndrCo, Nikesh Arora, Henry Kravis, Bowery Capital, SLW and 13 others. |
| Which companies are comparable to Netomi? | Companies comparable to Netomi include PolyAI, Beijing Deep Glint Tech, SiBionics, Beyond Limits, Fieldguide and Beijing Haitian Ruisheng. |
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