Netomi Valuation, Funding & Investors

Netomi is valued at $750M as of November 2025.

Last Netomi valuation

$750M

Undisclosed stage · Nov 2025

Last Netomi funding round

$110M

Series C · Apr 2026

Cumulative funding Netomi raised

$217M

across 7 funding rounds

Key investors in Netomi

  • Fin Capital
  • Indicator Ventures
  • Y Combinator
  • Index Ventures
  • Gokul Rajaram
  • WndrCo

Netomi Overview

About Netomi

Netomi is a San Jose-headquartered enterprise AI platform for customer experience automation. Founded in 2016, Netomi delivers omnichannel generative AI across email, chat, and voice, with governance for brand safety. Deployed by brands like Macy's and Lufthansa, it resolves 50% of queries autonomously while assisting agents.


Founded

2015

HQ

United StatesSan Francisco, CA

Website

netomi.com

Status

Privately held

Customer focus

B2B

Revenue model

Subscription

Valuation

$750M (Nov 2025)

Netomi Valuation

Netomi is currently valued at $750M, based on its undisclosed-stage round in November 2025.

Netomi's valuation has grown 11x from $68M at its Series A in March 2019 to $750M in November 2025, across 3 priced rounds.

Netomi valuation by funding round

Netomi valuation by funding round
DateStageValuation
Nov 2025Undisclosed stage$750M
Nov 2021Series B$210M
Mar 2019Series A$68M

Netomi Funding History

Netomi has raised a total of $217M across 7 funding rounds.

Netomi's first fundraising round was a $3M seed round in March 2016. The most recent completed round was a $110M Series C in April 2026.

Netomi funding rounds

Netomi funding rounds
DateStageInvestorsRaisedValuationDeal Summary
Apr 2026Series CAccenture Ventures (lead); SLW; Gokul Rajaram; Metis Strategy; WndrCo; Mustafa Suleyman; Nikesh Arora; Fin Capital; Silver Lake Waterman; Adobe Ventures; Henry Kravis; Naver Ventures$110M-Accenture Ventures led a $110M Series C funding round in Netomi. The investment supports deployment of agentic AI for enterprise customer experience across chat and email.
Nov 2025Undisclosed stage-$43M$750MNetomi is a San Mateo-based AI company providing multimodal and omnichannel Generative AI solutions for enterprises, focusing on customer service chatbots and virtual agents that automate routine inquiries across email, messaging, chat, and voice in over 100 languages. The platform aims to reduce resolution times, boost customer satisfaction, and cut costs for clients in sectors like e-commerce, SaaS, and enterprise software. In November 2025, Netomi raised $100M in a Series C funding round at a $750M valuation, led by WestCap, following a prior $43M tranche toward a $106.87M total for the round. This marks a significant escalation from its 2021 Series B, where it raised $30M at $210M valuation led by WndrCo with Eldridge and Fin Venture Capital. The funds from earlier rounds supported global expansion into London, Singapore, Toronto, and Montreal, alongside R&D for AI enhancements. Netomi operates in the competitive AI customer service space, leveraging patented no-code technology for high automation rates, such as resolving 80% of routine inquiries.
Nov 2021Series BWndrCo; Fin Capital; Eldridge Industries; Indicator Ventures$30M$210MNetomi is an AI-first customer service platform based in San Mateo, California, that automates resolution of routine inquiries to reduce costs, decrease resolution time, and improve customer satisfaction via its Relationship Operating System. The company raised $30 million in a Series B funding round on approximately November 17-19, 2021, led by WndrCo with participation from Eldridge Industries, Fin Capital, and Indicator Ventures. This round valued Netomi at a post-money valuation of $210 million, up from $67.5 million in 2019. Funds were aimed at addressing post-pandemic labor challenges in customer experience through AI enhancements.
Jul 2020Series A-$12M--
Mar 2019Series AIndex Ventures (lead); Y Combinator; Fin Capital; Advancit Capital; ST Telemedia; Henry Kravis; Bowery Capital; Upslope Ventures; Indicator Ventures$15M$68MNetomi is a San Mateo, California-based provider of AI-powered customer service chatbots that automate conversations across email, messaging, chat, and voice in over 100 languages. The platform resolves 80% of routine inquiries to reduce costs and improve satisfaction. In 2019, the company had a valuation of $67.5 million, as referenced in connection with a prior funding round before its Series B. The Series B in 2021 raised $30 million at a $210 million valuation, led by WndrCo with participation from Eldridge and Fin Capital.
Mar 2017SeedIndex Ventures (lead); Gokul Rajaram; Nikesh Arora; MDC Ventures; Dick Costolo; Indicator Ventures; Paul Buchheit$5M--
Mar 2016SeedBowery Capital (lead); Y Combinator (lead)$3M-Netomi is an AI-powered customer service platform founded in 2016 that automates responses to routine support tickets while allowing human agents to focus on complex issues. The company combines machine learning and human intelligence to reduce resolution times and improve customer satisfaction across messaging, chat, email, and voice channels. Netomi has since grown to raise over $100 million across multiple funding rounds and achieved a valuation of $469 million as of November 2025, with annual revenue estimated at approximately $30 million as of recent reporting.

Who has invested in Netomi?

23 investors have backed Netomi across its funding rounds, including Fin Capital, Indicator Ventures, Y Combinator, Index Ventures, Gokul Rajaram and WndrCo.

Lead investors include Accenture Ventures, Index Ventures, Bowery Capital and Y Combinator.


Netomi Investors

Investors in Netomi by funding rounds participated
InvestorHQRoundsRoleFirst check
Fin CapitalUnited StatesSan Francisco, CA3ParticipantMar 2019
Indicator VenturesUnited StatesNew York City, NY3ParticipantMar 2017
Index VenturesUnited KingdomLondon2LeadMar 2017
Gokul RajaramUnited StatesSan Francisco, CA2ParticipantMar 2017
Y CombinatorUnited StatesSan Francisco, CA2LeadMar 2016
WndrCoUnited StatesLos Angeles, CA2ParticipantNov 2021
Nikesh AroraUnited StatesSan Jose, CA2ParticipantMar 2017
Henry KravisUnited StatesNew York City, NY2ParticipantMar 2019
Bowery CapitalUnited StatesNew York City, NY2LeadMar 2016
SLWUnited StatesSan Francisco, CA1ParticipantApr 2026
Accenture VenturesUnited StatesSan Francisco, CA1LeadApr 2026
Metis StrategyUnited StatesCheyenne, WY1ParticipantApr 2026
Mustafa SuleymanUnited StatesSeattle, WA1ParticipantApr 2026

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Netomi Competitors

Netomi competitors include listed companies like Beijing Deep Glint Tech and Beijing Haitian Ruisheng, and private ones like PolyAI, SiBionics, Beyond Limits and Fieldguide.

Public and private companies comparable to Netomi
CompanyHQStatusRevenueEBITDAValuationRevenue Multiple
PolyAIUnited KingdomLondonPrivate--$750M-
Beijing Deep Glint TechChinaChinaPublicly listed$23M($29M)$745M8.7x
SiBionicsChinaChinaPrivate--$717M-
Beyond LimitsUnited StatesLos Angeles, CAPrivate--$708M-
FieldguideUnited StatesSan Francisco, CAPrivate--$700M-
Beijing Haitian RuishengChinaChinaPublicly listed$56M$5M$808M14.0x

Netomi Public Comps

Netomi is still privately-owned, but its public comps include Beijing Deep Glint Tech, Beijing Haitian Ruisheng, Shenzhen Sunwin, Unisound Ai Technology, ODDITY Tech, iFLYHealth, Yidu Tech, Winner Technology, DSC Holdings and Cerence.

Last FYEV/RevenueEV/EBITDA
RevenueEBITDALast FYLTM2027ELast FYLTM2027E
Beijing Deep Glint Tech$23M($29M)25.1x8.7x(19.8x)(80.2x)
Beijing Haitian Ruisheng$56M$5M13.8x14.0x160.9x-
Shenzhen Sunwin$20M($147M)37.7x-(5.0x)-
Unisound Ai Technology$181M($22M)3.0x2.1x(24.5x)(36.1x)
ODDITY Tech$810M$131M1.5x1.8x9.6x18.3x
iFLYHealth$136M($7M)7.7x6.2x(150.8x)(144172.5x)
Yidu Tech$122M($4M)1.4x1.2x(45.0x)7.7x
Winner Technology$46M($7M)9.0x-(60.9x)-

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Common questions about Netomi

When was Netomi founded?Netomi was founded in 2015.
Where is Netomi headquartered?Netomi is headquartered in San Francisco, CA, United States.
Is Netomi publicly listed?No, Netomi is a private, VC-backed company.
What is Netomi's valuation?Netomi was last valued at $750M in its undisclosed-stage round in November 2025.
How much funding has Netomi raised?Netomi has raised $217M across 7 funding rounds.
What was Netomi's last funding round?Netomi's last funding round was a $110M Series C in April 2026, led by Accenture Ventures.
Who are Netomi's investors?Netomi's investors include Fin Capital, Indicator Ventures, Index Ventures, Gokul Rajaram, Y Combinator, WndrCo, Nikesh Arora, Henry Kravis, Bowery Capital, SLW and 13 others.
Which companies are comparable to Netomi?Companies comparable to Netomi include PolyAI, Beijing Deep Glint Tech, SiBionics, Beyond Limits, Fieldguide and Beijing Haitian Ruisheng.

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